Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from New England

Not best, not worst - wouldn't stay again

Posted Aug 26, 2015
Pros: I liked that it was located right off the highway in a town that was in the middle of both locations I needed to visit during my trip.
Cons: Don't have gross, unusable towels in your guests' rooms. If a towel is severely stained or ripped/teared, throw it away and pay to replace it!
Location: Close to Gatlinburg, TN which was super convenient. Also about an hour away from Bristol Motor Speedway. Great having Cracker Barrel across the street
Overall my stay was good, but I wasn't impressed at the start. The receptionist at the front desk was nice and gave me a room on the spot even though I checked in much earlier than I was supposed to. Initially I thought I walked in to a clean room but I was disappointed when I noticed the horrible condition of the bath towels that were in my bathroom. Both towels had significant stains and one had a nice tear with some holes. When I would leave for the day and return back at night there was this same group of people sitting outside by the side door, which remained unlocked at all times even though it appeared you needed a room key card to get inside of it. The door always being unlocked didn't make me feel too secure and I was a little sketched out by the group sitting outside, cutting their hair and stuff. I can honestly say I don't think I would stay here again.
3 out of 5
by A verified traveler from Baltimore, Md

Better than sleeping in the car

Posted Aug 17, 2015
Relatively inexpensive. Uncomfortable bed/pillows. Quiet and clean. No insects. Cannot agree with the somewhat higher ratings shown.
1 out of 5
by A verified traveler from TN

Boo

Posted Aug 12, 2015
I get smoking rooms, but this room had such stale smoke. It was horrible, we even checked out early from the smell. I spelt in my clothes because there was stains on the sheets and there was stains on the bath towels. I wouldn't recommend this hotel to anyone. Breakfast was very minimum.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chattanooga, TN

Average stay on the way

Posted Jul 8, 2015
Pros: Location
I don't have strong feelings about this hotel. It's nice and we stayed one night on our way to West Virginia. If I stop in Morristown again, I would stay here. The rate was good, and the room was clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

I will be booking everyone when I have dr apts

Posted Jun 28, 2015
It was very clean and the lady at the front desk had my reservation ready
1 out of 5
Recommended
for Business Travelers
by Arron from rogersville

awful

Posted May 30, 2015 on Hotels
I will never stay at a super 8 or use hotels .com again
1 out of 5
Recommended
for Business Travelers
by Ross from Knoxville

Pay the extra money and stay somewhere else!

Posted May 30, 2015 on Hotels
Unprofessional, not clean and dated
4 out of 5
Recommended
for Business Travelers
by Aldwin from Glasgow

Nice Stay

Posted May 21, 2015 on Hotels
Rooms clean and comfortable, friendly Staff.
3 out of 5
Recommended
for Couples
by Aldwin from Glasgow

some rudeness noteed

Posted May 10, 2015 on Hotels
Overall OK rudeness by staff turning off lobby tv while am news program was being viewed by guest.
5 out of 5
Recommended
for Everyone
by A verified traveler from P

Nice clean hotel

Posted Jan 29, 2015
Was a nice clean hotel right off the interstate. Had food nearby and was safe. Hotel staff was nice and friendly