Ratings based on 537 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Simply Amazing!!

Posted Aug 18, 2017
This is at least my 7th time staying here this year. And as always, I am left impressed and very happy. Thank you for making my 2 night stay a very pleasant one(again).As I plan my move to NC, it was very encouraging to discuss it and get some insight from the General Manager, Mark. The staff at Hyatt House are truly one of a kind. Although there are plenty of cheaper places to stay, I have no issue spending more for the peace of mind and one of a kind hospitality that I ALWAYS receive at Hyatt House. Thank you all so very much!
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Nice Stay Vacation

Posted Jul 5, 2017
I picked this hotel for my stay vacation but it was wonderful. I will be staying here again.
Comment from Hotel Management
Jul 14, 2017 by Mark L, Hotel Management
Dear Madison, We are so happy to hear you enjoyed your stay vacation! The best compliment is to hear you will be back with us again. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great choice---no complaints at all.

Posted May 16, 2017
The Hyatt House near RDU Airport was a perfect place to stay for our UNC graduation. We had a clean, renovated and well-appointed suite with great amenities, free abundant parking, and no-rush checkout at noon. The suite was a great rate and the hotel has easy highway access. No complaints whatsoever!
Comment from Hotel Management
May 22, 2017 by Mark L, Hotel Management
Dear John, Thank you for the review and the opportunity to host you during UNC's graduation. Glad to hear you enjoyed the hotel and our amenities. We look forward to hosting you for future UNC events! Cheers, Mark L
5 out of 5
by Keith

Posted May 16, 2017 on Hotels
Amazing
Comment from Hotel Management
May 22, 2017 by Mark, Hotel Management
Thank you for your feedback!
5 out of 5
by ariela

Very pleasant, modern, new hotel, spacious room

Posted May 14, 2017 on Hotels
Beautiful hotel, lovely spacious modern room with all conveniences
Comment from Hotel Management
May 22, 2017 by Mark, Hotel Management
Dear ariela, We are happy to hear you enjoyed your stay! Thank you for staying with us. Hopefully we will see you soon again. Respectfully, Mark L
5 out of 5
by A verified traveler

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 22, 2017 by Mark, Hotel Management
Thank you for the great feedback! Glad you enjoyed your stay with us.
5 out of 5
by Karen

Great hidden gem!

Posted May 1, 2017 on Hotels
Very friendly staff running a great hotel!
Comment from Hotel Management
May 24, 2017 by Mark, Hotel Management
Dear Karen, Thank you for the compliments regarding your recent stay with us! We are delighted you enjoyed the staff as much as the hotel. That means so much to us. Cheers, Mark L
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Thank You!

Posted Apr 25, 2017
Clean rooms,very comfortable beds, great complimentary breakfast, convienent pantry, super friendly and helpful staff...what more could I ask for??!! Final, the shuttle driver I had, was so sweet and made many suggestions for places to visit and dinner options. He always had a smile on his face. Thank you! This is my second time staying here and I will definitely I will definitely return. A million thank you's!!!
Comment from Hotel Management
May 22, 2017 by Mark L, Hotel Management
Dear Big City Girl, You are too kind with your compliments regarding the hotel, our amenities, and the staff. The best news is the fact that you've been here before and the service was just as good. We are looking forward to your third visit! Cheers, Mark L
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville TN

Wonderful Hotel!

Posted Apr 19, 2017
Pros: Very quiet and peaceful hotel!
Cons: nothing...
Location: The hotel is about a mile from airport. There is a post office close by, two gas stations, Interstate as soon as you exit hotel parking lot.
It was the perfect hotel for me! I was in dire need of rest. Three day stay. Free delicious breakfast and free parking. Helpful staff. The hotel is about a mile from airport. There is a post office close by, two gas stations, Interstate as soon as you exit hotel parking lot. Restaurants within walking distance. A shopping mall about two miles opposite hotel (stay on Chapel Hill Road).
Comment from Hotel Management
Apr 20, 2017 by Mark L, Hotel Management
Dear Yvette, You are very kind to share such a great review regarding your recent visit to the Hyatt House Raleigh Durham Airport. I'm happy to hear how much you enjoyed the hotel's location and amenities! We look forward to hosting you soon again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

New, convenient hotel

Posted Apr 18, 2017
Pros: Good, convenient location. Staff was very pleasant. It's a relatively new hotel with mostly nice facilities.
Cons: For a new hotel, some of the facilities were not in great shape - dripping faucet, rattling light fixture in the hallway, swimming pool closed
Our family's experience was positive overall. The room price was reasonable. The staff was great. The breakfast was well done. The hotel is relatively new and most of the facilities are in great shape. However, I found it odd that some of the new facilities were not functioning well - dripping faucet in the shower, rattling light fixture in the hallway, swimming pool closed. I'm not sure exactly how old the hotel is, but maybe they're working out a few kinks.
Comment from Hotel Management
Apr 25, 2017 by Mark L, Hotel Management
Thank you for the feedback regarding your recent visit to the Hyatt House. Our hotel is actually over 7 years old, but we just completed a renovation of the lobby and guestrooms. You comments will be shared with our team, especially maintenance. Regarding our swimming pool, we are waiting for local inspections to authorize a permit for the opening of the pool. I do apologize this was not available during your stay. Hopefully we will see you again next time you are visiting the Raleigh area. Respectfully, Mark L