Ratings based on 596 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near major highway

Posted Mar 24, 2018
Fast easy check in. Staff friendly and accommodating. Rooms very clean and comfortable. Very good breakfast.
Comment from Hotel Management
Mar 26, 2018 by General Manager, Hotel Management
It is such a pleasure to know that we were able to provide you with the high level of service that we strive for! We are so glad to hear that you enjoyed your time at Hampton Inn & Suites Newtown. It was a pleasure having you stay with us. We are glad that you found our check-in process to be quick and easy. It is also encouraging to hear that you found our staff to be friendly and helpful; we will be sure to pass along your kind words to the entire team. We would love to have the honor of hosting you again if you return to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2018
Very clean and comfortable and very good check in would definitely recommend
Comment from Hotel Management
Mar 19, 2018 by General Manager, Hotel Management
Our goal at Hampton Inn & Suites Newtown is to impress all our guests so it's great to hear we did so with you. We're so pleased our clean, cozy rooms were just what you were looking for and that our check-in process went smoothly. Thank you for the recommendation! We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from long island ny

Quiet clean hotel

Posted Mar 12, 2018
Polite staff. Effiecent facility. Would use again.
Comment from Hotel Management
Mar 13, 2018 by General Manager, Hotel Management
Dear Karen, At Hampton Inn & Suites Newtown our goal is to impress all our guests so we're glad to know we succeeded during your stay. Thank you for letting us know how much you appreciated the clean, quiet accommodations. Our friendly staff will also be glad to hear you felt welcome throughout your stay. We look forward to seeing you again the next time you're in town.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Overnight

Posted Mar 7, 2018
Cons: Treat the furniture in the rooms. A touch of stain would add elegance back.
With the stellar reputation Hampton Inn has always had, disappointment in the room ambiance. The furniture totally scuffed and finishes peeling off. This furniture looked as if used was purchased. The staff, from check in to breakfast was outstanding.
Comment from Hotel Management
Mar 8, 2018 by General Manager, Hotel Management
Dear Ed, We appreciate your insightful review. It is our pleasure to offer each guest thoughtful and friendly service, and we are thrilled to hear that you found our staff to be outstanding. We apologize that you felt the furniture in your room was scuffed which detracted from the ambiance. Thank you for making us aware of this so we can brainstorm what possible steps can be taken to improve this issue. Once again, we greatly appreciate your feedback. Please consider staying with us the next time you are in town!
5 out of 5
Recommended
for Everyone
by A verified traveler from Hershey

Relatively new property, helpful staff

Posted Feb 13, 2018
Nice and quiet , newer property with helpful personal
Comment from Hotel Management
Feb 13, 2018 by General Manager, Hotel Management
We're honored you chose to stay with us and thank you for taking the time to share your thoughts. It's lovely to hear that our quiet, modern property was an ideal place for you to relax. Our friendly staff wants all our guests to feel at home and will be glad you appreciated their assistance. We look forward to seeing you again at Hampton Inn & Suites Newtown.
1 out of 5
by A verified traveler from Clarks Summit, PA

never again!!!

Posted Feb 12, 2018
I accidentally booked this hotel for the wrong day. I booked it through Expedia. I notified Expedia immediately & they in turn notified this hotel that I wanted to stay a day earlier than I had booked for. I stayed in this hotel the earlier night & they refused to refund my money for the following night. What a horrible place!!! I am no longer using Expedia either!!!
Comment from Hotel Management
Feb 16, 2018 by General Manager, Hotel Management
Dear Mari, We apologize for the apparent miscommunication regarding your reservation. For any issues with your rate, we do encourage you to reach out to us directly so that we can better clarify the situation. We look forward to speaking with you and hope to have the chance to serve you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal Canada

Great hotel. The check in was easy and fast.

Posted Feb 2, 2018
Bed was very comfy. Was very happy with the breakfast was expecting continental but was a full breakfast and food was great!! Lobby is very nice love the decor. Highly recommend!
Comment from Hotel Management
Feb 2, 2018 by General Manager, Hotel Management
Dear Olivia, Such a wonderful review to read, thank you! We're so pleased to hear that you enjoyed your stay with us at Hampton Inn & Suites Newtown. We're thrilled that the bed was comfortable and that you had the opportunity to try our delicious full breakfasts. They definitely will set you up for the day! We're also flattered to hear that you appreciated our lobby area and décor. Thank you for sharing your kind words, and we hope to have the pleasure of welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from North New Jersey

Not much within walking distance

Posted Jan 30, 2018
The hotel is located in a corporate park surrounded by farm fields. There is a long driveway through corporate office buildings and it seems to be in the middle of no where. Not much to do immediately nearby. There is a Dunkin Donuts across the parking lot good for morning coffee. The town of Newtown was nice about 10-15 minute drive from the hotel. The staff at the hotel was friendly and accomodating. The room was clean, and I wanted to take the bed home with me. Overall it was close enough to a job I was in town for and a nice place to stay.
Comment from Hotel Management
Jan 30, 2018 by General Manager, Hotel Management
Dear Dan, Your positive rating of Hampton Inn & Suites Newtown is much appreciated! We're delighted that you enjoyed our attentive service, clean accommodations, and wonderfully comfortable bed. Although we're a bit removed from the attractions of Newtown, it's great to hear that grabbing a great cup of coffee at Dunkin Donuts before driving there for work wasn't inconvenient and we hope that your job went well. Many thanks for your thoughtful words. It would be a pleasure to host you again.
5 out of 5
by Tom

This traveler left a rating score only Posted Jan 2, 2018 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Close to family for Christmas celebration

Posted Dec 27, 2017
Pros: Location
Did not spend much time in hotel as family lived nearby. Breakfast was OK but some of the hot entrees were warm, not hot.
Comment from Hotel Management
Dec 27, 2017 by General manager, Hotel Management
Dear Ken, We are delighted to read that our location was perfect for connecting with nearby family. Helping bring people together is what we do best! Although our breakfast was not quite to your tastes, we do hope that you were still able to get off to a strong start to the day. When your travels bring you back to town, visit us again here at the Hampton Inn & Suites Newtown!