Ratings based on 289 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Fremont,CA

great place to stay

Posted Jan 4, 2018
Very convenient to beach and restaurants and shops. Best location quiet、clean and cozy room. They serve table wine with cheese and crackers at front desk during early evening check in hours,we just feld so welcoming,that‘s nice!
Comment from Hotel Management
Jan 12, 2018 by Angela, Hotel Management
Thank you for your feedback. We are so glad you enjoyed our wine and cheese hour. We hope you will come back and see us soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

Nice hotel, close to shopping and beach.

Posted Dec 18, 2017
My girlfriend and I had a great time in Morro Bay. It was her first time visiting the central coast and she loved it. We agreed that we liked the qualities of the Best Western -- San Marcos Inn and enjoyed the pleasant personalities of the staff. We went wine tasting in Templeton, shopping in Morro Bay, and picniced on the beach at Montana de Oro state park. We look forward to returning soon.
Comment from Hotel Management
Dec 18, 2017 by Angela, Hotel Management
Thank you for your wonderful feedback. We are so happy to know that you enjoyed your stay and had a great time in our little town. We hope to see you come back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

Clean, comfortable and close to the beach

Posted Dec 18, 2017
I had a great experience. All the basic needs including breakfast were well- catered for. There was even complimentary wine in the evenings. Staff was very friendly and answered all the tourist questions that I had. Would definitely go there again!
Comment from Hotel Management
Dec 18, 2017 by Angela, Hotel Management
Thank you for your feedback. We are so glad that you had a wonderful time and that staff was attentive to your needs. We hope to see you back in the future.
3 out of 5
by A verified traveler from Sacramento

OK hotel at a nice location

Posted Dec 1, 2017
We had an ocean view room with a balcony and got absolutely stunning views of the Morro rock and the ocean. The room was comfy but lacked a few amenities. There was no AC/heater, microwave wasn’t working, there were only a couple of packets of coffee and sugar, and we couldn’t get any more. All in all, I think it’s a decent hotel at a nice location. But next time, I wouldn’t pay so much to stay there; especially if it’s almost empty as it was this time. Oh, and the big woman at the reception was very unpleasant.
Comment from Hotel Management
Dec 6, 2017 by Angela, Hotel Management
Thank you for your feedback. Guest satisfaction is our number one priority. In future, please notify our front desk staff immediately if there are any issues with your room or our amenities. That way, it gives us the opportunity to remedy the situation.
4 out of 5
Recommended
for Everyone
by A verified traveler from La Habra, CA

Posted Nov 15, 2017
Pleasant, comfortable; very walkable to shops and dining
Comment from Hotel Management
Nov 19, 2017 by Angela, Hotel Management
Thank you for your feedback. We are so happy that you enjoyed your stay with us. We look forward to having you come back.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great view

Posted Nov 8, 2017
We are repeat visitors. The view is fantastic, it’s walking distance to the Embarcadero and they have a great breakfast in the morning! The room is not the most sound proof as you can hear outside noise but ear plugs and the fan do the trick. We were a little disappointed at check in this time as we were given a room that had not even been cleaned! But they immediately provided us with a different room that had an even better view! In spite of this, I’d still return.
Comment from Hotel Management
Nov 10, 2017 by AD, Hotel Management
Thank you for your feedback. We are glad that you enjoyed our various breakfast items. We hope you will come back and see us again.
3 out of 5
by Marla

This traveler left a rating score only Posted Oct 17, 2017 on Hotels
4 out of 5
by Melinda

Posted Oct 7, 2017 on Hotels
Nice place with good location!
Comment from Hotel Management
Oct 9, 2017
Thank you for your feedback. We are so glad to know you enjoyed our town and Hotel. We hope you will come back and see us again soon.
3 out of 5
by Maria

This traveler left a rating score only Posted Sep 17, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff. Close to waterfront.

Posted Sep 13, 2017
Pros: location
Cons: No AC, but this is typical of most hotels near the ocean in CA.
Location: waterfront shops / restaurants
Good location for overnight stop while traveling along HWY 1.
Comment from Hotel Management
Sep 17, 2017 by Angela, Hotel Management
Thank you for your great feedback. We are so thrilled that you enjoyed your stay with us. We hope to see you come back in the future.