Ratings based on 470 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Close to hwy

Posted Jan 25, 2016
Pros: Breakfast staff Breakfast served comfy bed
Cons: Should installed double pane windows to guest rooms.
Location: Good location. Many places to eat nearby and a grocery store.
Hotel room does not has double pane windows which it make it unbearable to have a good night sleep bc of proximity to the HWY. I have stayed in other hotels close to a highway but they have double pane windows which facilitate having a quite and comfortable room. Management should do something about it. If you sleep good with cars/trailers noise nearby and constant... this hotel is for you. Breakfast staff were very nice and accommodating. Breakfast served was nice with a variety of things to choose from.
1 out of 5
by A verified traveler from na

Hotel room never got cleaned

Posted Jan 19, 2016
Pros: na
Cons: na
Location: na
We had to go to the front desk just to get clean towels
Comment from Hotel Management
Jan 21, 2016 by Krystal, Hotel Management
Dear Traveler, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Safe Travels, Krystal
2 out of 5
by A verified traveler

Did not live up to the top reviews

Posted Jan 7, 2016
Our room reeked of smoke smells and we had to be moved and the tv was smashed from some party that had taken place. The bed was very uncomfortable and we hardly slept all night. The staff was great and friendly but unfortunately, it did not make up for the disappointment of this hotel. The outdoor parking was dim and didn't make us feel safe about leaving our car outside. This hotel is about 20 minutes from the airport and I personally didn't like that. We didn't even stay to eat breakfast because we wanted to leave as soon as possible. The only good this is Chili's next door but they were swapped and it took awhile which was fine with us. I would not recommend this hotel nor will I stay here again. I wasted over $100 on a room that was worth maybe $50.
Comment from Hotel Management
Jan 10, 2016 by Krystal, Hotel Management
Dear Traveler, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns, please reach out to any of our employees directly. Safe Travels, Krystal
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 5, 2016
Pros: Good breakfast selection. Comfortable mattress.
Location: Good location right off I-75 with many restaurants nearby.
Staff were great. Room was clean, quiet and comfortable.
Comment from Hotel Management
Jan 5, 2016 by Krystal, Hotel Management
Dear Traveler, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our guest room and our nearby restaurants. We look forward to your next stay. Safe Travels, Krystal
Comment from Hotel Management
Jan 5, 2016 by Krystal, Hotel Management
Dear Traveler, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our guest room and our nearby restaurants. We look forward to your next stay. Safe Travels, Krystal
5 out of 5
Recommended
for Everyone
by A verified traveler

It was very convenient and easy route to Downtown

Posted Jan 3, 2016
The room needed air fresheners and more towels than we had already in the room. It was three of us and it was not enough towels.. Other than that it was fine, checkouts should be at a later time.
Comment from Hotel Management
Jan 5, 2016 by Krystal, Hotel Management
Dear Kay, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at Country Inns & Suites i-75 South Atlanta. We look forward to your next stay. Safe Travels, Krystal
1 out of 5
by A verified traveler

Dirtiest hotel ever

Posted Dec 30, 2015
After check-in, we quickly checked out, because the room was dirty. Furniture was sticky and stained. Carpet was uncomfortable to walk on. The garbage in the thrash can was not replaced. Hotel room was in very poor condition, not possible to spend the night comfortably.
Comment from Hotel Management
Jan 4, 2016 by tsullivan@carlsonrezidor.com, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room and that there was still garbage in the trash can. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2015
Hotel staff was great. Hotel building and room according to its star rating.
Comment from Hotel Management
Dec 31, 2015 by Krystal, Hotel Management
Dear Traveler, Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay. Safe travels, Krystal
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Satisfied

Posted Dec 24, 2015
Clean room, quiet, comfortable. Awesome breakfast selection and hotel staff exceptionally friendly and helpful!!
Comment from Hotel Management
Dec 31, 2015 by Krystal, Hotel Management
Dear Traveler, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our "Be Our Guest' breakfast. We look forward to your next stay. Safe Travels, Krystal
3 out of 5
by A verified traveler

Big comfortable rooms close to i75

Posted Dec 22, 2015
Rooms were good and clean and breakfast was good. Midnight and morning staff were very gracious and helpful only issue was with the front desk at check in It was early evening and not too busy but front desk clerk really just couldn't be bothered which is quite the turn off for the hotel itself.
Comment from Hotel Management
Dec 27, 2015 by Krystal, Hotel Management
Dear Shelly, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Safe travels, Krystal
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice safe hotel

Posted Dec 2, 2015
This hotel was nice and clean. The hotel staff was very friendly and helpful Restaurants within walking distance I will stay here again ..next month when I have business in this area
Comment from Hotel Management
Dec 7, 2015 by Krystal, Hotel Management
Dear Traveler, We want to thank you for taking the time to give us your feedback on how we are doing. We hope to see you again soon. Happy travels, Krystal