Ratings based on 84 Verified Reviews

3.8 out of 5
65% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 15, 2018
Nice and close to shopping and the highway!
Comment from Hotel Management
Jun 16, 2018 by Hotel Management, Hotel Management
Thank you for choosing Extended Stay America for your stay. We are delighted you found our location to be an enjoyable part of your visit to our area. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
5 out of 5
by A verified traveler from Georgia

Posted Jun 14, 2018
I love Extended..everytime i travel..i stay here. Do they have a reward point system? What about adding hot breakfast
Comment from Hotel Management
Jun 15, 2018 by Hotel Management, Hotel Management
Thanks for choosing Extended Stay America for your stay. We are happy to know your stay with us was enjoyable and that you were satisfied with your stay with us. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
4 out of 5
by A verified traveler from Montgomery

Posted Jun 12, 2018
Nice hotel for the price, many food Options right by it.
Comment from Hotel Management
Jun 13, 2018 by Hotel Management, Hotel Management
Cody, thanks for choosing Extended Stay America for your stay. We are delighted you found our location to be an enjoyable part of your visit to our area. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
3 out of 5
by A verified traveler

Posted Jun 4, 2018
Trying to take a bath is very hard. Its a grit in the tub, thats makes it hard to sit down. There are no pens and pad, to write with. The room wss clean but it still smelled like someone had smoked in the room prior to my stay.
Comment from Hotel Management
Jun 5, 2018 by Hotel Management, Hotel Management
Ceddy, thank you for staying with us. Although you had an overall pleasant time here, we are sorry for the issues you had in your room. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
3 out of 5
by A verified traveler

Posted Jun 2, 2018
I left something in the room!!! A 6 pack of wine coolers and returned to get them they gave me 4 back. That was foul but other than that it was alright
Comment from Hotel Management
Jun 5, 2018 by Hotel Management, Hotel Management
Thank you for being our guest and taking the time to share your feedback. Although it is nice to see you had a comfortable stay but we are sorry you received only 4 coolers back. We are investigating this as it is very concerning that you believe there is a security issue at our property. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
4 out of 5
by A verified traveler

Posted May 27, 2018
Comment from Hotel Management
Jun 2, 2018 by Hotel Management, Hotel Management
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
2 out of 5
by A verified traveler

Posted May 26, 2018
The hotel wasn’t bad at all. I was mostly disappointed to find that there were no utensils, plates or cooking wares. My sole purpose for booking an extended stay was to utilize those particular amenities.
Comment from Hotel Management
Jun 2, 2018 by Hotel Management , Hotel Management
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
5 out of 5
by A verified traveler

Posted May 23, 2018
Comment from Hotel Management
May 24, 2018 by Hotel Management, Hotel Management
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice for the price

Posted May 21, 2018
Room was clean, large and comfortable. Was worried about noise as we could hear people while walking down the corridor to the room, but the room was.quiet all night. Very minimal breakfast provided (granola bars, packaged muffins and instant grits). Rooms could use some updating and bathtub drained too slowly, but was acceptable for the price paid.
Comment from Hotel Management
May 22, 2018 by Hotel Management, Hotel Management
Katie, thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was enjoyable and that your comfortable room. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
5 out of 5
by A verified traveler

Posted May 21, 2018
I love the extended stay in morrow. Very relaxing and comfortable
Comment from Hotel Management
May 21, 2018 by Hotel Management, Hotel Management
Brandy, it was a pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management