What's the point in booking reservations?
Posted Jan 26, 2016
I called ahead to confirm we would be checking in around midnight after being on the road for 8 hours. We arrived at 12:15 only to find the previous employee checked another person in, under my name, into one of my reserved rooms! I wasn't overly concerned as the hotel wasn't booked up, but it took the current employee almost 25 minutes to get me and a guest each assigned to a room! We then went to our rooms, only to find the heat wasn't turned on ahead of time! It couldn't have been over 50 degrees! Burrrr!
To put the "icing" on the cake, I crawled into bed wearing my jacket, after using the bathroom, only to realize the toilet didn't stop running, so I had to get back out of bed and jiggle the handle to get it to stop...... Who would've thought I would've wanted to get some sleep? After all, it wasn't like I had to be back up at 6am for an all-day class and spend another 8 hours on the road or anything!!!!