Wish I could rate my experience higher....
Posted Oct 2, 2016
The check in process was great. Staff was kind and efficient. Lobby appearance was pleasing. The minute we opened the door to our room, an odd, offensive odor greater us. it smelled like a sewer drain gone dry. We ran water in all sinks, tub, turned on the air conditioner and hoped it would improve. The odor left me feeling that my room was not clean. The tub was not-grey soap scum that could have been removed with a cleanser. I should have asked for another room. Staff at check out was kind and reinforced that they would have found me a different room if I had asked.
Comment from Hotel Management
Oct 5, 2016 by STAN P, Hotel Management
Thank you for providing such positive feedback regarding your recent stay We are glad to hear that you found our staff extraordinarily friendly and efficient. We take pride in exceeding our guests expectations and I will be sharing your feedback with my team.