Ratings based on 113 Verified Reviews

3.8 out of 5
69% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Nice Place to Stay

Posted Jul 18, 2017 on Hotels
Nice stay. Beds were comfortable and the rooms were quiet.
Comment from Hotel Management
Jul 19, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed yourself. We look forward to your next stay.
4 out of 5
by A verified traveler

Posted Jul 17, 2017 on Hotels
Comment from Hotel Management
Jul 19, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed yourself. We look forward to your next stay.
2 out of 5
by A verified traveler from S.

Great hotel but lousy owner

Posted Jul 17, 2017
Owner/Manager ruined the experience for a lot of my family, mainly my sister-in-law who was married there during our stay. Aside from the wedding, broken items aren't replaced in the rooms, specifically hot tubs, tv's, etc. but they refuse to give any kind of discounts for bad experiences. We were then charged an additional $200 w/out notice stating we damaged our room, which aside from sleeping in it we spent no more than an hour in it. None of us will ever be returning. Which is a shame, it could be a wonderful place under different ownership.
Comment from Hotel Management
Jul 19, 2017 by Front Desk Staff, Hotel Management
We appreciate you bringing this matter to our attention. We understand the inconvenience an unexpected charge can cause. If you require additional assistance in this matter please contact the hotel directly.
2 out of 5
by A verified traveler

Not what I expected

Posted Jul 17, 2017
Check in went well. The hotel staff behind the desk were helpful. However it kind of stopped there. We had 1 glass the first night along with one Kleenex in our room. The air conditioning worked but was so noisy you couldn't sleep with it running. The next morning we did the breakfast provided by the hotel. It was terrible, eggs were about the only thing we could eat. No milk or juice available. The room never got cleaned other than the bed was made. The tub and sink never were cleaned while we there. After two days of terrible breakfasts we went across the street for breakfast the rest of our stay. The computer and printer didn't work in the business center when we tried to print out our boarding passes. Other that that it was ok. I'm not sure why the rooms were never cleaned thoroughly, there was never more than 8 rooms per night being used.
Comment from Hotel Management
Jul 19, 2017 by Mike S, Hotel Management
We appreciate you taking the time to write your review. I am glad you enjoyed the scrambled eggs and I'm sorry you didn't enjoy any of our other options we serve for bereakfast. Your review gives us the opportunity to correct any deficiencies we may have in our service. We hope you will give us another chance if you are in the area again.
5 out of 5
by Charles

Comfortable Stay

Posted Jul 13, 2017 on Hotels
Good, clean hotel for the price!
Comment from Hotel Management
Jul 17, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from cedar falls iowa

Very nice

Posted Jul 1, 2017
I stopped with my dog overnight and it was very nice.
Comment from Hotel Management
Jul 2, 2017 by Stan, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . We look forward to your next stay.
1 out of 5
by A verified traveler

Never again!

Posted Jun 27, 2017
Our room smelled like a musty basement! Housekeeping did not make a bed one day, leaving a note stating it was because my daughter's personal blanket and pillow were left on bed. They didn't even pick up hotel pillow off floor. They did not restock coffee, ice bucket bag or makeup remover cloth both days our room was cleaned. Friday morning eggs were real, fresh scrambled eggs - very good!. Saturday and Sunday they were fake, disgusting texture and swimming in oil. I expressed my displeasure with our stay and especially the disgusting smell in our room. The attendant said the general manager would call me - didn't happen!
Comment from Hotel Management
Jun 30, 2017 by mike, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Park Inn by Radisson standards.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 24, 2017
Nice hotel close to where we needed to be. Room was pretty quiet considering the amount of teenagers there for a track meet. Check in and out was very efficient.
Comment from Hotel Management
Jun 28, 2017 by Paul, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
5 out of 5
by Carl

I would stay again.

Posted Jun 21, 2017 on Hotels
Great property, well maintained. Housekeeping staff did an excellent job, once we told them what we expected. Morning breakfast was good and plentiful. Unfortunately the Pub wasn't open all it's advertised hours due to staff problems. I'm sure this has been addressed by management.
Comment from Hotel Management
Jun 24, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
4 out of 5
by A verified traveler

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jun 21, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . We look forward to your next stay.