Unprofessional, disrespectful, and disgusting.
Posted Apr 17, 2016 on Hotels
I have NEVER been this disappointed with a hotel before.
We had booked a family room with four beds. The receptionist had our reservation ready and the checkin was quick.I asked the receptionist if our room had a sea view. He said that yes, it was a beautiful corner room with a great view.
Once we got to our room, there was no view. Yes the room was "close" to a corner of the hotel, but the wrong corner. The corner didn't face the sea and the view was of some ugly adjacent buildings. You could get a small glimpse of the sea if you stretch and lean over the balcony just right.
As we started unpacking, my son noticed a huge pile of cat hair about 2 feet in diameter. It appeared as though a cat had been sleeping there and no one changed the sheets. Disgusting!
Looked at 3 other rooms. No view but clean. We switched rooms.
The room was a little warm but the air conditioning did not work.
At breakfast I asked the omelet chef for omelette she directed me to a chafing dish with some cold and dried out omelette stat had been sitting there a while. She did manage to make some fresh scrambled eggs
While in waiting for my eggs, a bus boy came over and started talking to me and the omelet chef, and he told me to look at her cleavage and this is with my kids within earshot. Disgusting and completely disrespectful.
I will come to Mošenička Draga again but I will never stay at the Remisens again, EVER. I hope this review helps others avoid this awful place