Ratings based on 73 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Modern luxury hotel well located

Posted Jan 28, 2017
Bar areas could use a make over. The staff was wonderful and very attentive especially reception and food staff
Comment from Hotel Management
Jan 31, 2017 by Stephen Ansell, Hotel Management
Thank you for taking the time to post your mark on Expedia.com. We are very glad that you enjoyed the service provided by our Team and will take your comment regarding our Bar design into careful consideration. We do hope that you return soon and we very much look forward to welcoming you back! Kind regards, Stephen Stephen Ansell Area Vice President / General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel with even better service

Posted Jan 16, 2017
Super Cali fragi listic expi Ali dosious. Trump will love Moscow, when he visits with Vladimir
Comment from Hotel Management
Jan 18, 2017 by stephen.ansell@hyatt.com, Hotel Management
Thank you for taking the time to post your review on Expedia.com and we are very glad that your mark is that high. We do hope that you return soon and we very much look forward to welcoming you back! Kind regards, Stephen Stephen Ansell Area Vice President / General Manager
5 out of 5
by LUIZA EMILIA

Posted Jan 14, 2017 on Hotels
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Thank you for taking the time to post your mark on Expedia.com and we are very glad that your evaluation is that high. We do hope that you return soon and we very much look forward to welcoming you back! Kind regards, Stephen Stephen Ansell Area Vice President / General Manager
5 out of 5
by A verified traveler

Posted Nov 22, 2016 on Hotels
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
Thank you for taking the time to post your mark on Expedia.com and we are very glad that you enjoyed your stay with us. We do hope that you return soon and we very much look forward to welcoming you back! Kind regards, Stephen Stephen Ansell Area Vice President / General Manager
5 out of 5
by A verified traveler

Fabulous!

Posted Sep 12, 2016 on Hotels
Fantastic, elegant experience
Comment from Hotel Management
Sep 15, 2016 by General Manager, Hotel Management
Thank you for taking the time to post your mark and feedback on Expedia.com and we are very glad that you enjoyed your stay with us! We do hope that you return soon and we very much look forward to welcoming you back! Kind regards, Stephen Stephen Ansell Area Vice President / General Manager
5 out of 5
by A verified traveler from United Arab Emirates

Beautiful Moscow

Posted Sep 12, 2016 on Hotels
Unforgetable stay
Comment from Hotel Management
Sep 15, 2016 by General Manager, Hotel Management
Thank you for taking the time to post your mark and kind feedback on Expedia.com and we are very glad that you enjoyed your stay with us. We do hope that you return soon and we very much look forward to welcoming you back! Kind regards, Stephen Stephen Ansell Area Vice President / General Manager
5 out of 5
by Kamran

Posted Aug 6, 2016 on Hotels
Comment from Hotel Management
Aug 9, 2016 by General Manager, Hotel Management
Thank you for taking the time to post your mark on Hotels.com - this is much appreciated. We do hope that you return soon and we very much look forward to welcoming you back! Kind regards, Stephen Stephen Ansell Area Vice President / General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami Beach

Great location

Posted Jul 18, 2016
Great hotel, wonderful rooms, nice little pool, friendly staff a bit quite.
Comment from Hotel Management
Jul 29, 2016 by Stephen, Hotel Management
Thank you for taking the time to post your mark on Expedia.com and we are very glad that you enjoyed our rooms, pool and personnel! We do hope that you return soon and we very much look forward to welcoming you back! Kind regards, Stephen Stephen Ansell Area Vice President / General Manager
5 out of 5
by A verified traveler

Posted Jul 16, 2016 on Hotels
The level of friendliness,service,and professionalism of the staff is best ever.
Comment from Hotel Management
Jul 26, 2016 by Stephen, Hotel Management
Thank you for taking the time to post your feedback on Hotels.com and we are very glad that you enjoyed your stay with us. Please be assured that your compliments to the service provided by our Team will be passed on! We do hope that you return soon and we very much look forward to welcoming you back! Kind regards, Stephen Stephen Ansell Area Vice President / General Manager
5 out of 5
by Kamila from New York

Great stay! Amazing Armenian restaurant.

Posted Jun 28, 2016 on Hotels
Amazing stay... But... The bed and the pillows were super uncomfortable :(
Comment from Hotel Management
Jun 30, 2016 by Stephen, Hotel Management
Thank you for taking the time to post your mark on Expedia.com and we are very glad that you enjoyed your stay with us. We duly noted your feedback on the pillows and will make sure you have a different pillow in your room upon future stays! We do hope that you return soon and we very much look forward to welcoming you back! Kind regards, Stephen Stephen Ansell Area Vice President / General Manager