They say in the description aswell in the location they provide that is located in the city center, which is not true. The description says they are 10 minute walking from the Bolshoi theatre, when in reality is 1 hour 45 minutes. The staff does not speak english, and through signs we tried to tell them about the fake description and the answer was somehow an “i don’t care”. We had to stay there because we were looking for the hotel for more than 2 hours since we didnt have internet and we were trusting the location provided, we arrived at the hotel at 1.30 am because of that. We asked for the refund, for at least, the second night, and they refused. THEY GIVE FAKE INFORMATION AND THE STAFF DOES NOT SPEAK ENGLISH. DON’T BOOK THIS HOTEL.