Excellent experience all around for a 4 star hotel
Posted Aug 4, 2016
The accommodations were all around excellent. The rooms were furnished with quality materials, never during our stay did we wonder if we really were in a 4 star establishment. Additionally everything for our needs was included daily, such as complimentary refreshments and hygiene care (Bathrobes and slippers were available but not changed daily). If there was anything we missed we just had to ask the staff for help. Of course, sometimes we did get answered with a most characteristic Russian customer service but there were very few of them.
We took opportunity of the free breakfast promotion at the time. Its a buffet, with the possibility to cook fresh eggs and crepes by chefs. I would like to highlight one of the chefs, Rustam, who gave excellent service and cooking during our stay. As for the food there is a wide variety of freshly cooked food to choose from so no worry to go hungry during your stay.
A few last things worth of mention. Our rooms were facing the river and city so we had a very nice view from our window of the ''Ismaylavsky kremlin'' and the river. That was truly pleasant to wake up to. The metro is 3 minutes walk from the hotel and a supermarket which is convenient.
Comment from Hotel Management
Oct 5, 2016 by Yury Kabanov, Hotel Management
Thank you for taking the time & providing our team with your feedback, it is much appreciated by all of us here at the BEST WESTERN PLUS Vega Hotel! We are proud to be one of the BEST hotels in Moscow, our name is what we live up to every day! I’m sure your review will help future travelers make the right choice & discover Moscow with our fantastic team! There’s always something new & interesting to be discovered with us. Enjoy the great views from comforting rooms, treat yourself to our executive floor with fascinating rooms, enjoy delicious meals in one of our many restaurants & as for vegetarian meals, there’s always something at the Gusi-Lebedi restaurant waiting for you. We have everything you might need, onsite and even more! We would love to be part of your journey again, so please join us on your next visit to Moscow!