Ratings based on 403 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from paris

Hotel bien situé . Personnel pas chaleureux.

Posted Aug 19, 2015
Pros: Emplacement. Propreté
Cons: Personnel a l'accueil .
Location: Excellent quartier ,proche du métro et des rues commerçantes
Très bon emplacement . Il y a ce qu'il faut. Hotel pratique, mais il y a du travail à faire pour apprendre au personnel d'être plus accueillant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Good location.

Posted Aug 18, 2015
I got discount from expedia. 5 stars hotel in center of Moscow for price 2 stars inn in a village in USA. Great deal.
5 out of 5
Recommended
for Everyone
by A verified traveler from Potomac,MD

Great location!

Posted Aug 15, 2015
Pros: Location
Cons: Internet speed
Location: Walking distance to zoo, old arbat, Gogol,s blvd and more
Everything was perfect except construction work and Internet speed
2 out of 5
by A verified traveler from Mobile, AL

Very disappointing.

Posted Aug 12, 2015
Pros: Location was okay.
Location: It was close to the Metro and a walking street that lead to the Kremlin.
Staff wasn't helpful. No concierge when we needed one. Room was small; could only get into bed on one side. Needed updating; very old.
3 out of 5
by A verified traveler

it is ok ..but conserge start his duty at 8 am

Posted Aug 2, 2015
it is normal hotel ..towels are not clean enough...
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to New Arbat.

Posted Jul 31, 2015
Close to best restaurant in Moscwo: White Rabbit. The junior suite was in the 15 Floor and the view was marvelous.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Close to all the action inMoscow

Posted Jul 29, 2015
Pros: The location
Location: Lots to see and do in nearby Novy Arbat
Very good location and with a great view and friendly staff
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Good experience. Very well located and very accessible.
4 out of 5
Recommended
for Everyone
by A verified traveler

便利なホテル

Posted Jul 11, 2015
Cons: ミニバーや電話はデポジットを要求されて予め手続きをフロントでしておかないと面倒で、タイミングよく 使えない点。
アルバート通りや地下鉄の駅に近くて動きやすかったです。 朝食が一人1300ルーブルというのでちょっとびっくりしましたが、歩いて1分の距離にはスタバが、 また5分の距離には24時間営業のスーパーもあって朝ごはんには不自由しませんでした。 ホテルのスタッフもみな良い人たちで、持参したアイスノンを冷やしたいというと、ハウスキーピングで 自分たちの冷蔵庫に入れて冷やしてくれました。使いたいというとすぐに嫌な顔一つせず持ってきて くれて、とてもありがたかったです。 チェックアウト後は飛行機の時間までかなり時間があるのでチェックアウトを遅らせてほしいというと 快諾してくれました。 ちょうどホテルの前が工事中で車で入っていくのはやや難ありでしたが、それ以外は全く問題ありません でした。
4 out of 5
Recommended
for Everyone
by A verified traveler from Istanbul

Comparably nice hotel

Posted Jul 11, 2015
A few minutes walk from Arbad Street, this is a good hotel but needs modern decoration and restoration in some parts..