Ratings based on 502 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nizhny Novgorod

Excellent Hotel!

Posted Jan 31, 2016
Cons: The breakfast could be less expensive.
It's a great hotel! The staff is friendly and professional. The check-in was fast with the help of Grigoriy at front desk. My room was on the 17th floor with a great view of Mosccow. I never waited for the elevator more than 10 - 20 seconds. The room was very good and very clean. The king size bed was very comfortable. The hotel has a sauna and a pool with quite warm water. The hotel is located near 3 main train stations and 2 subway staions. It will take you only some 10 minutes to get to Red square, Kremlin, etc. It was not my first stay at the hotel and I'll definitely come back again!
Comment from Hotel Management
Feb 1, 2016 by Svetlana, Director of Marketing & PR, Hotel Management
Dear Guest, we are very pleased to see your great review about our hotel and its facilities. Thank you so much for sharing your positive comments with the hotel management and all Expedia fellow travelers. We will look forward to seeing you back to Moscow.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mannheim

5 Sterne-Komfort mit sehr gutem Service

Posted Jan 8, 2016
Pros: freundliches, stets hilfsbereites Personal, gutes Preis-Leistungs-Verhältnis, interessante Architektur ("Zuckerbäckerstil"), imposante Lobby
Location: nördlich vom Zentrum nahe der Metrostation "Komsomolskaya". Keine touristischen Attraktionen in der Nähe
Komfort und Service haben unsere Erwartungen übertroffen. Das Personal ist freundlich, immer hilfsbereit, schnell und effizient. Ein Mitarbeiter an der Rezeption spricht perfekt Deutsch. Die Betten sind sehr bequem mit dicker Matratze, Daunendecke und Daunenkopfkissen. Wir hatten ein Zimmer mit zwei Einzelbetten, jedes ca. 1,20 m breit. Sonderwünsche, wie z.B. zusätzliche Daunendecken oder ein weiterer Heizkörper wurden sofort erfüllt. Deutsche TV-Programme. WLAN auf dem Zimmer störungsfrei und gratis. Wir hatten das Zimmer mit den Leistungen der Executive Lounge gebucht, d.h. hatten Zugang zu Frühstück- und Abendbuffet in dieser Lounge (unabhängig vom Hotel-Restaurant). Gutes und abwechslungsreiches Essen, Getränke, Obst etc. Sehr gutes Preis-Leistungsverhältnis. Wir waren mit der Qualität, Geschmack und Auswahl ausnahmslos zufrieden. Unser Zimmer lag Richtung Straße und Bahnhof. Dank Doppelglas-Fenster war es dennoch ruhig. Eine Metrostation liegt in unmittelbarer Nähe, ca. 3-5 Minuten zu Fuß (abhängig von der Ampelschaltung). Nach 3 Stationen (ca. 7 min Fahrzeit) waren wir schon im Zentrum (Eingang zum Roten Platz).
Comment from Hotel Management
Jan 11, 2016 by Svetlana, Director of Marketing & PR, Hotel Management
Dear Guest, thank you so much for your detailed description of your stay with us. We hope that all Expedia fellow travelers, who is planning their visit to Moscow, will find your tips useful and interesting. We highly appreciate your feedback and will look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, very relaxing, block from metro

Posted Jan 3, 2016
Pros: Staff, Cleanliness, soviet union style building, overall decor
Cons: Cost of food is literally the ONLY thing i could complain about. Everything else was outstanding.
Overall the hotel building and the decor was absolutely stunning. The hotel staff was amazing and all spoke some degree of English in case your Russian was lacking. The facilities were very clean and well maintained. The hotel itself is literally a block away from the rail and metro station so getting to basically anywhere in Moscow on your own with public transportation was very simple. The only bad thing i could possibly say about the hotel is the cost of food.... Overall, the cost of meals at the hotel if you were to eat 2-3 meals per day at the hotel will cost you about the same as your stay. On average even with the decline of the ruble costed between 20-30 USD per meal for 1 person. My recommendation is if you were to stay here unless it's a business trip where you're not concerned of the cost of meals would be to go out to eat... The cost of food generally in Moscow at more domestic places is very cheap in comparison a typical price for a meal at a cafeteria based sitting in red square for 2 people ran about 14 USD.
Comment from Hotel Management
Jan 17, 2016 by Svetlana, Director of Marketing & PR, Hotel Management
Dear Guest, thank you for staying in our hotel during this winter holidays. It is a pleasure to see that you loved our historic building, found our location convenient and facilities clean and well maintained. We highly appreciate your comments about the cost of food and will be happy to welcome you back again in summer.
5 out of 5
Recommended
for Everyone
by A verified traveler from fukushima

歴史的な建物

Posted Jan 3, 2016
歴史的な建物ですが、設備等は十分でとても良かったです。 また、歩いて5分位の所に地下鉄の駅もあり移動するのに良かったです。う
Comment from Hotel Management
Jan 20, 2016 by Svetlana, Director of Marketing & PR, Hotel Management
Dear Guest, thank you for sharing your feedback about our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Nice hotel, close to transportation and shopping.

Posted Dec 25, 2015
The hotel is actually quite beautiful and ornate. Staff were friendly and helpful to a point, and then it seemed like you become a bother.
5 out of 5
Recommended
for Couples
by A verified traveler

Perfektes Hotel in zentraler Lage

Posted Dec 12, 2015
Location: Das Hotel liegt an mehreren U-Bahn-Linien, sodass man z.B. den Kreml in rund 15 Minuten erreichen kann.
Wir waren übers Wochenende in Moskau, um uns die Stadt anzusehen.
Comment from Hotel Management
Dec 17, 2015 by Svetlana, Director of Marketing & PR, Hotel Management
Dear Guest, thank you for posting your positive comments about our hotel. We are pleased to see that you had a nice weekend in Moscow and enjoyed your stay with us. We appreciate your opinion and will be happy to welcome you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from St Albans

A good start to the Trans Siberian

Posted Nov 25, 2015
Pros: The design of the hotel, helpful staff, sumptuous bedrooms and excellent breakfast.
Cons: The pedestrian route to and from the station/Metro
Location: There are 3 big stations close to the hotels, where trains went to St Petersburg, Beijing, Vladivostok, and intervening cities, as well as most of the
Although only October, the snow was gently falling as we approached the hotel from the Metro stop. One of Stalin's 5 sisters, the skyscraper hotel was of great archtectural interest, and had been well maintained internally. We stayed there for a night before setting out on the Trans Siberian Express, and it was a good base. The breakfast was excellent, the bedroom quite sumptuous, and the hotel kept our luggage, and we were able to use the hotel's facilities until the departure of the train in the late evening. There was a useful little shop in the foyer, where we bought stamps for sending postcards on the trip.
Comment from Hotel Management
Nov 26, 2015 by Svetlana Kislova, Hotel Management
Dear Guest, thank you for sharing your detailed review about the recent stay with us. Your positive comments about the hotel location and facilities will be very useful to any Tripadvisor fellow traveller planning a visit to Moscow. We are also happy to notice that you enjoyed the hotel and will be glad to welcome you back again.
4 out of 5
Recommended
for Couples
by A verified traveler

サンクトペテルブルク方面へ行くには都合が良い

Posted Nov 7, 2015 on Hotels
シェレメチボ空港に着くのが夜間だったのと翌日の夜にレニングラードスカヤ駅発の寝台列車を使う予定でしたので利便性の良いこのホテルを選びました。部屋は思ったより小さかったですが、清潔でベッドも気持ちよい上等なものでした(まぁ当然ですが)。プールは意外に小さいです。付属のジャグジーも気持ちよいです。但し、風呂だと思うとぬるいです。WiFiは一週間使えると書いてあったと思います。
Comment from Hotel Management
Jan 9, 2016 by Svetlana, Hotel Management
Dear Guest, thank you for choosing our hotel and spending a couple of minutes to share your feedback. We are happy to see that you found our location convenient and had time to fully enjoy our recreational facilities. We appreciate your comments and will look forward to seeing you again.
5 out of 5
Recommended
for Personal Event
by Takayuki from tokyo japan

enjoy it!

Posted Nov 5, 2015 on Hotels
very good. i selected english.but you wish to speak russian. I have to enjoy it.
Comment from Hotel Management
Jan 9, 2016 by Svetlana, Hotel Management
Dear Guest, your positive review is highly appreciated. Thank you for choosing our hotel for your stay in Moscow.
5 out of 5
Recommended
for Getaway With Friends
by Wai Ching

Posted Nov 4, 2015 on Hotels
Comment from Hotel Management
Jan 9, 2016 by Svetlana, Hotel Management
Dear Guest, thank you for sharing your positive rating about our hotel.