Ratings based on 219 Verified Reviews

4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Moscow, Russia

Close to the metro station

Posted Jun 4, 2017
It wasn't so great. The wifi signal was free in the room but very weak. The room stunk even after it was cleaned, there was no hot water at night and the curtains on the window were ripped and hard to move.
Comment from Hotel Management
Jun 7, 2017 by HotelStaff, Hotel Management
Dear Sergio, Thank you for your staying at Holiday Inn Moscow Suschevsky. We apologize that your recent stay did not meet expectations. Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Warm regards, Svetlana S. Marketing Director
2 out of 5
by A verified traveler from Barcelona

Nice neighborhood terrible staff

Posted May 27, 2017
All people was friendly and kind except in the reception desk of the hotel. For a American chain the staff didn't dominate English, they didn't be able to give references for anything around the hotel. We spend five days and on the last day the cleaning staff put slippers and bathrobe. We hear noises of water pipelines all night. There was a door peephole in the door that connect our room with another room, it was only taped with a piece of paper.
Comment from Hotel Management
May 29, 2017 by Marketing Director, Hotel Management
Dear JM, Let us thank you for choosing Holiday Inn Moscow Suschevsky during your visit to Moscow. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best regards, Svetlana S. Marketing Director
5 out of 5
Recommended
for Everyone
by A verified traveler from India

Helpful, Friendly english speaking staff,

Posted Apr 23, 2017
close to metro, nice n comfortable rooms, delicious breakfast.
Comment from Hotel Management
May 3, 2017 by HotelStaff, Hotel Management
Dear Guest, Thank you for staying at Holiday Inn Moscow Suschevsky. It is a pleasure to know that you enjoyed your stay with us. We are glad that you liked the hotel's convenient location close to the Rizhskaya metro station, our helpful, friendly and English-speaking staff, nice and comfortable rooms and delicious breakfasts. We are looking forward to welcoming you again at Holiday Inn Moscow Suschevsky. Kind regards, Svetlana S. Marketing Director
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Apr 18, 2017
Great base to see Moscow due to proximity to SVO airport and Metro, comfy rooms and a well equipped gym.
Comment from Hotel Management
Apr 21, 2017 by HotelStaff, Hotel Management
Dear Guest, Thank you for staying at Holiday Inn Moscow Suschevsky. We are glad to know that you liked the hotel's convenient location close to the Rizhskaya metro station, your comfortable room and well-equipped mini gym. We are looking forward to welcoming you again at Holiday Inn Moscow Suschevsky. Sincerely, Svetlana S. Marketing Director
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Posted Apr 17, 2017
Excellent stay
Comment from Hotel Management
Apr 19, 2017 by HotelStaff, Hotel Management
Dear Art, let us thank you for giving us the hightest score on expedia.com. Such positive words are the most valuable award for all Holiday Inn Moscow Suschevsky team. We are looking forward to welcoming you again at Holiday Inn Moscow Suschevsky!
5 out of 5
by John

Posted Mar 10, 2017 on Hotels
Comment from Hotel Management
Mar 21, 2017 by HotelStaff, Hotel Management
Dear Guest, thank you for giving us 5* score here on expedia.com. We hope to welcome you again at Holiday Inn Moscow Suschevsky!
4 out of 5
by Itsik

Posted Jan 28, 2017 on Hotels
It was a good stay..
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Dear Guest, Let us thank you for choosing Holiday Inn Moscow Suschevsky. We are pleased to know that you enjoyed your stay at our hotel. Looking forward to welcoming you again. Best regards, Svetlana S. Marketing Manager
5 out of 5
by A verified traveler

Posted Jan 2, 2017 on Hotels
the personnel was very friendly, efficient and helpful
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Dear Guest, Let us thank you for choosing Holiday Inn Moscow Suschevsky. We are pleased to know that you liked our friendly, efficient and helpful staff. We look forward to welcoming you again. Best regards, Svetlana S. Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel ,very good location ,friendly people .

Posted Dec 21, 2016
The hotel is really good . Nice location, friendly people ,clean room ,comf bed .
Comment from Hotel Management
Dec 25, 2016 by Manager, Hotel Management
Dear Traveler, Let us thank you for choosing Holiday Inn Moscow Suschevsky during your visit to Moscow and sharing your feedback here on expedia.com. We are pleased to know that you liked the hotel's convenient location close to Rizhskaya subway station, friendly staff, and your clean room with comfortable bed. We are looking forward to welcoming you again at Holiday Inn Moscow Suschevsky. Sincerely, Svetlana S. Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota FL

Posted Aug 12, 2016
Pros: Clean, staff is nice, close to subway, good breakfast.
Cons: I am not sure.
Location: lot of restaurants, burger king, bars.
We really enjoyed staying in this hotel. just 100 yards to subway. Rooms are very clean, nice and large. Staff is really nice and helpful, attentive. I would recommended to anyone.
Comment from Hotel Management
Aug 16, 2016 by Svetlana S., Hotel Management
Dear Valentina, Let us thank you for choosing Holiday Inn Moscow Suschevsky during your visit to Moscow. We are glad to know that you enjoyed your stay with us and recommend our hotel to other travellers. It's a pleasure to hear that you appreciated your clean, spacious and comfortable rooms, our helpful and attentive staff and the hotel's convenient location close to Rizhskaya metro station and various restaurants, cafes and bars. We are looking forward to welcoming you again at Holiday Inn Moscow Suschevsky. Sincerely, Svetlana S. Marketing Manager