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Overview of Hotel Mandarin Moscow

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Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe

Hotel Mandarin Moscow

4 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationRed Square6 min drive
    Popular LocationSt. Basil's Cathedral6 min drive
    Popular LocationBolshoi Theatre6 min drive
    AirportMoscow (SVO-Sheremetyevo)30 min drive

Choose dates to view prices

Standard Single Room, 1 Twin Bed

No guest room rating
  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Studio

No guest room rating
  • 247 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room

3.8/5 guest room rating
  • Sleeps 2
  • 1 Double Bed

Budget double room with king bed

  • Sleeps 2
  • 1 King Bed

Business Room, 1 Double Bed

5/5 guest room rating
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Double Room

No guest room rating
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Budget twin room with 2 single beds

No guest room rating
  • Sleeps 2
  • 2 Twin Beds

About this area

Moscow

Located in Moscow's Basmanny neighborhood, Hotel Mandarin Moscow is in the city center and near a metro station. Bolshoi Theatre and Kremlin Armoury Museum are cultural highlights, and some of the area's notable landmarks include Lenin's Mausoleum and Arbat Street. Moscow Circus on Tsvetnoy Boulevard and Museum of Cosmonautics are also worth visiting.
Popular Location

What's nearby

  • Red Square - 6 min drive
  • Minin and Pozharsky Monument - 6 min drive
  • St. Basil's Cathedral - 6 min drive
  • Bolshoi Theatre - 6 min drive
  • Resurrection Gate - 7 min drive

Getting around

  • Krasnoselskaya Station - 9 min walk
  • Moscow Yaroslavsky Station - 16 min walk
  • Sheremetyevo Airport (SVO) - 30 min drive

Restaurants

  • Cafe Bellissimo — 1 min walk
  • Fishop — 4 min walk
  • Буржуй — 4 min walk
  • Prime — 6 min walk
  • Good Beer Bar — 7 min walk

About this property

Hotel Mandarin Moscow

Art Deco Moscow hotel in Basmanny with free local shuttle
Along with a restaurant, this hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Other amenities include conference space, concierge services, and dry cleaning. All 200 soundproofed rooms feature free WiFi and memory foam beds. For entertainment, plasma TVs come with satellite channels, and guests can also appreciate comforts like premium bedding and pillow menus.
Hotel Mandarin Moscow offers 200 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

This Moscow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 1.00 km
  • Free train station pick-up shuttle
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: RUB 500 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Access to nearby health club

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian

Business services

  • Conference space (592 square feet)
  • Meeting rooms

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: RUB 500 per person (approximately)
  • Airport shuttle fee: RUB 2500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
Couples wishing to share a room must provide proof of marriage
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Mandarin Moscow
Mandarin Hotel Moscow
Mandarin Moscow
Mandarin Moscow Hotel
Hotel Mandarin Moscow Hotel
Hotel Mandarin Moscow Moscow
Hotel Mandarin Moscow Hotel Moscow

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 29 out of 153 reviews
5 - Excellent 19%
Rating 4 - Good. 85 out of 153 reviews
4 - Good 56%
Rating 3 - Okay. 26 out of 153 reviews
3 - Okay 17%
Rating 2 - Poor. 8 out of 153 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 153 reviews
1 - Terrible 3%

4.1/5

Cleanliness

3.9/5

Staff & service

4.2/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

5/5 Excellent

Stayed 2 nights in Jul 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A run down 2 or 3 star hotel
I was very disappointed with the hygiene and cleanliness of the entire hotel, rooms and restaurants. It is a very poorly managed and poor staff and at best it is a 2-3 starred run down hotel. When I checked in at 10.30 pm in the evening, my family and I was was hungry coming straight from airport.I ordered a sole fish.. when came was a very think 3 by 2.5 ins fillet with 2 cauliflower. That it!... with no bread, sauce, mash potatoes. Next morning, I went for breakfast and entered the only restaurant and they let me eat there... only to the end of my breakfast they advised me this is for tour group ( and the food quality and hygiene was poor) and I am to go to a hidden restaurant behind this tour group restaurant, as I paid for breakfast. Irrespective, the cutleries , plates and table of the restaurant is sticky and dirty. I was not comfortable with the hygiene and had to rinse all my food. The room carpet was very dirty with no sandals and the white towel has turned brownish with smoking smell(and we asked for non smoking room).... and our room, we asked for twin beds but they gave us double bed.Our trip back to Moscow about 10 days later we originally booked to stay in this same hotel. We decided to cancel and stayed in another hotel which is much better, clean, and cheaper. Inever stay in this hotel again as it is a run down hotel, dirty and poorly managed and the food quality and hygiene and restaurant is poor.
Stayed 4 nights in Jul 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, nice decor, clean. Within walking distance to the train station. Staff very helpful
Stayed 1 night in Jul 2019

4/5 Good

Stayed 1 night in Jan 2019