Ratings based on 643 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Vienna

Attention to small details, not big.

Posted May 29, 2017
Overall condition of a 3-4 star. At least my room needed lots of attention. Rooms are not designed with a human in mind. Water tap is not in a middle of a sink but close to the edge. Stone decoration was very good though.
5 out of 5
Recommended
for Everyone
by A verified traveler from Zichron yaakov, Israel

Nice hotel Excelent location.

Posted Apr 28, 2017
Pros: Very luxurious and very quiet.
Location: Very close to Red Square and the Kremlin, a pedestrian mall with nice cafes close by. Opposite is a shopping mall dedicated entirely to children.
Excelent location, clean rooms, responsive staff, big rooms. good breakfast. free Wirelss internet
2 out of 5
by A verified traveler

Posted Apr 25, 2017
Payment processing issues & not really helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mountain View, CA

perfect location close to kremlin and bolshoi

Posted Feb 23, 2017
Pros: all
Location: kremlin museums, churches, metro, bolshoi theater, restaurants, bars.
Hotel staff was super helpful. Perfect english at the reception. ATM in the lobby. Really fancy bar and lobby. Nice bathrooms and a feel of late 19th century with modern remodeling. WiFi worked with no issues.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dorset, UK

Lovely hotel, easy walking distance of everything.

Posted Feb 6, 2017
Pros: Relaxed atmosphere, attentive staff, has a lovely traditional feel. Much nicer than staying in one of the big chain hotels.
Cons: Beware of the cost of the drinks at the Bolshoi - 4000 roubles (£40) for two glasses of champagne was a shock.
Location: All of the main sites are within easy walking distance.
Had a thoroughly enjoyable four nights at the Savoy. If you are looking for quiet sophistication this is the place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2017
Pros: The staff are the most helpful and friendly. I love them.
Quite close to Red Square and Kremlin, yet situated in a quiet side street.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland NewZealand

central located trains close staff fantastic

Posted Feb 3, 2017 on Wotif
this hotel is a great place to stay it has so much character the staff we fantastic and may it feel like home
5 out of 5
by Svetlana

Posted Jan 4, 2017 on Hotels
Check-in was bumpy. Room service was mediocre.
4 out of 5
by A verified traveler

It's being good and always good

Posted Nov 22, 2016 on Hotels
This was my second visit to your hotel and and it's was as expected and good service.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK, Yorkshire

Great location and a great stay.

Posted Oct 14, 2016
Pros: Location and the food was very good. Also the staff are friendly but not all speak English.
Location: Red Square about 5 minutes away. Mini super market not very far across the street and there many restaurants are close by.
It was my first time in Russia and I chose this hotel mainly for the location as it's about 5 mins away from the Red Square. staff are great and room service was excellent and very tasty.