Ratings based on 565 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
for Everyone
by A verified traveler

Staff, location, history, amenities and breakfast.

Posted Feb 9, 2016
Pros: Location, breakfast, quality of room.
Cons: Have nothing negative to say.
Location: Red Square, Bolshoi Theater, Lenin's Mausoleum.
Husband and wife 3 day Moscow stay. Hotel is located within 5 minute walk of 3 Metro lines. 10-15 minute walk to Red Square. 5 minute walk to Bolshoi theater. On one of the days we were there breakfast was accompanied by live piano. Breakfast included both western and Russian fare. Meats, cheeses, eggs, croissants.... nothing missing. Hotel staff helped us with a variety of arrangements we needed.
4 out of 5
for Everyone
by A verified traveler from Paris

hotel acceuillant, calme

Posted Jan 26, 2016
Pros: Le lieu, joli lobby, pas beaucoup de chambre
Cons: équipements de l`hotel
Location: Cet hotel se trouve tout au centre, rue pietonne
tres bon sejour. Hotel parfaitement bien situe, tout pres de la Place Rouge et du centre historique. Grande chambre tres confortable. Tres bon petit-dejeuner
5 out of 5
for Everyone
by A verified traveler from Zurich

Excellent value & location

Posted Jan 5, 2016
Pros: Internet: easy access, quality signal, no interruptions / downtime. TV: many channels, Russian & myriad European languages. Location: great
Cons: Overall, excellent. No recommendations for a change.
Location: Plenty of good restaurants in walking distance. For runners, easy dash to Red Square, the Moscow River, Tverskaya and the Garden Ring.
Location: Hotel is a stone's throw from Red Square, Tverskaya, the Bolshoi Theatre - the very heart of Moscow. Breakfast: definitely include breakfast. Food is ample and excellent. Staff: friendly & helpful all around. In a country not known for service with a smile, the Savoy is a leading example of a changing service mentality.
5 out of 5
for Everyone
by A verified traveler from Croydon, England

Beautiful And Clean Moscow

Posted Dec 29, 2015
Pros: Very Beautiful and clean hotel with very courteous staff with a smile,always ready to help.Excellent food and very central to most of the high lights
Cons: none
Location: very central
Very pleasant stay in Moscow,Very Safe and Beautiful with Christmas decorations. Hotel was very close to town centre, Kremlin, Bolshevik theatre. Really enjoyed the short stay. Will visit again.
4 out of 5
for Everyone
by A verified traveler from 東京


Posted Dec 1, 2015
Pros: 立地と清潔感、スタッフ。
Cons: 特になし。
Location: 目の前にジェーツキー・ミールという英国の玩具店ハムレイズを核とした複合ショッピングセンターがある。(概ね22:00まで営業)赤の広場、グム百貨店も徒歩圏内。ツム百貨店はホテルのほぼ裏手。ボリショイ劇場まで徒歩3分。
こぢんまりとしたホテルでロビーもそれほど広くはないが、英語対応可能なフロント、ベルボーイが常駐し、言葉に不安を感じることはなかった。チェックアウト時には宿泊証明(?)のレシートも用意してくれ、万が一、空港のパスポートコントロールで滞在証明が必要になったとしても、これを見せれば出国できそう。(私は特に求められなかったのですが) 客室は、スタイルはクラシックながら設備のメンテナンスが行き届いており、シャワーの温水も熱湯ではなく、40~42度程度に調整された適温で提供される。アメニティも充実。タオルは足ふき・ハンドタオルも含め5種類ほど用意されていた。 とにかく立地が良く、地下鉄の駅も徒歩2分圏内に1つ(7号線)、5分圏内に1駅(2号線)、7分圏内に1駅(3号線)があり、どこに出るにも便が良い。シュレメチェボ空港からのアエロエクスプレス(空港直行列車)がベラルースカヤ駅で接続しているが、そこまでも地下鉄で1本3駅。
3 out of 5
by A verified traveler from uk

Close to city centre

Posted Nov 23, 2015
Pros: Nice clean rooms
Cons: Heating system
Location: All attractions were within walking distance
Hotel was good, nice and clean.It was close to main attractions, within walking distance . Good restaurants nearby . Heating system was disappointing ,it was too warm. Even after switching off the heating the room was still very warm as the bathroom had underfloor heating on . We couldn't sleep because of the overheated room
5 out of 5
for Everyone
by A verified traveler from Hertfordshire, UK

Classic Hotel in good location

Posted Nov 21, 2015
Pros: Style and location
Cons: Restaurant was beautiful but we had dinner and the restaurant was empty and the menu was not as good as the bar menu - we later found out.
Location: Short walk to Red Square and the Bolshoi
A beautiful classic hotel in a good location. Staff very pleasant and helpful. Overall and really good experience.
5 out of 5
for Everyone
by A verified traveler from Nieto

Hotel céntrico y de gran categoria

Posted Nov 20, 2015
Hotel ideal. Buffet increíble. El personal muy atento. Sólo comentar que la habitación era un poco ruidosa. El hotel al lado del centro
5 out of 5
for Everyone
by A verified traveler from Bournemouth England

lovely hotel close to everything

Posted Nov 14, 2015
Pros: Very comfortable very stylish staff are always attentive without being a bother
Cons: Nothing
Location: Very close to everything you would want to see and more
Would stay there again in a heartbeat pure luxury lovely to go back to after sightseeing
4 out of 5
for Couples
by Darya from Краснодар

отдых на выходные

Posted Nov 13, 2015 on Hotels
Отдыхали. В целом все понравилось. Персонал очень приветливый. Но удивило, что чайная станция по запросу в номер, гладильные принадлежности так же только по запросу. При этом не могли понять почему в номере не работали розетки, надо вызывать тех персонал, чтобы включить питание в них. Есть бассейн, но купаться в нем возможности с детками нет, даже взрослым там только км наматывать т.к. вода холодная.