Check-in/check-out kiosk

Reviews of La Quinta Inn & Suites by Wyndham Moscow Pullman

2.5 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 502 out of 1010 reviews" "
Rating 8 - Good. 318 out of 1010 reviews" "
Rating 6 - Okay. 107 out of 1010 reviews" "
Rating 4 - Poor. 52 out of 1010 reviews" "
Rating 2 - Terrible. 31 out of 1010 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly. Was a little disappointed in the breakfast. Not much to choose from for being a buffet.
Stayed 1 night in Mar 2024
Response from Bill M on Mar 27, 2024
Thank you for your valuable feedback regarding your recent stay with us. We're pleased to hear that you found our staff to be friendly – providing excellent service is our priority, and we're glad we could meet your expectations in this regard.We apologize for any disappointment you experienced with our breakfast buffet. We understand the importance of offering a wide selection of options to our guests, and we regret if we fell short in this aspect during your stay. Your comments will be shared with our food and beverage team for review and improvement.Your feedback is invaluable to us as we continuously strive to enhance our guests' experience. If there's anything else you'd like to share or if you have any further suggestions, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Thank you for choosing to stay with us.

8/10 Good

Phillip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice well kept property. The staff was courteous and helpful. Breakfast was good.
Stayed 3 nights in Mar 2024
Response from Tanya on Mar 26, 2024
We're delighted to hear that you had a pleasant experience during your stay at our property! Ensuring that our property is well-maintained and that our guests receive courteous and helpful service is a top priority for us.Thank you for your kind words about our staff and breakfast offerings. We're glad to hear that you enjoyed your time with us.If there's anything else we can do to make your next stay even more enjoyable or if you have any specific preferences or requests, please feel free to let us know. We're here to ensure you have a comfortable and memorable experience with us.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

8/10 Good

Muriel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Motel was a good one in general. Comfortable, well-appointed room, affordable price, good breakfast. But we had a problem getting a second key that they weren’t able to resolve in the space of 2 days. Very frustrating.
Stayed 2 nights in Mar 2024
Response from Tanya on Mar 26, 2024
Thank you for your feedback, and we're glad to hear that you found our motel comfortable, well-appointed, and offering good value for the price. However, we sincerely apologize for the frustration you experienced with obtaining a second key.We understand that having a second key is essential for convenience and security during your stay, and we regret that we weren't able to resolve this issue promptly. Your experience does not meet our usual standards of service, and we will address this matter with our team to ensure that we improve in this aspect.We appreciate your patience and understanding, and we hope that despite this inconvenience, you were still able to enjoy the rest of your stay with us. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bill M on Mar 27, 2024
Thank you for taking the time to leave us an 3/5 review! We're thrilled to hear that you had a positive experience during your stay with us. Your satisfaction is incredibly important to us, and we're delighted that we could meet your expectations. If there's anything specific that stood out to you or any areas where we can further improve, please feel free to share your feedback. We're committed to providing exceptional service and ensuring that every guest has a memorable stay. We look forward to welcoming you back for another great experience in the future!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were cordial and friendly. Hotel met my needs in comfort and price.
Stayed 1 night in Mar 2024
Response from Tanya on Mar 25, 2024
We're thrilled to hear that you had a positive experience during your stay with us! Providing comfortable accommodations at a reasonable price and ensuring our guests feel welcomed by our friendly staff are top priorities for us.Thank you for taking the time to share your feedback. If there's anything else we can do to enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know. We're here to ensure you have a great stay every time you choose to stay with us.We look forward to welcoming you back in the future!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Stayed 8 nights in Mar 2024
Response from Tanya on Mar 26, 2024
Thank you for the perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything specific that made your stay exceptional or if there's anything else we can do to maintain this level of satisfaction, please let us know. We're here to ensure you have a wonderful stay every time you choose to visit us!

10/10 Excellent

Sandra, La Palma

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel! Will stay here again.
Stayed 1 night in Mar 2024
Response from Bill M on Mar 24, 2024
Thank you for your positive feedback! We're delighted to hear that you had a great experience with us and that you're considering staying with us again in the future. Your satisfaction is our utmost priority, and we're thrilled to have exceeded your expectations. We look forward to welcoming you back on your next visit. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your support and loyalty!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff dog friendly
Stayed 1 night in Mar 2024
Response from Tanya on Mar 25, 2024
We're delighted to hear that you had a positive experience with our staff and that you found them to be great! Providing excellent service and hospitality to both our human and furry guests is important to us.Thank you for mentioning that we are dog-friendly. We understand that pets are important members of the family, and we're glad to welcome them to our establishment.If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you and your furry friend back again soon!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Bill M on Mar 17, 2024
I hope this message finds you well. On behalf of the entire team at the Laquinta in Moscow, I wanted to extend our sincerest thanks for choosing to stay with us and for your kind words about your recent visit.We're thrilled to hear that you had a great stay with us! Providing our guests with a memorable and enjoyable experience is what we strive for every day, and it's wonderful to know that we succeeded during your time with us.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to reach out to us. We're here to ensure that your next visit is just as fantastic as the last one!Once again, thank you for your patronage, and we can't wait to welcome you back to [Hotel Name] soon.Warm regards,

8/10 Good

Elizabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked our reservation on Expedia 2 days prior but the staff couldn’t initially find us in their system. Luckily they were able to accommodate us and they were very helpful in the process. The property has been updated since we last stayed there in 2017 and looks very nice. The negative of this property is that the doors and walls seem thin so there is some noise from the hallway. Breakfast was ok but I did arrive right after a rush so there wasn’t much selection.
Stayed 1 night in Mar 2024
Response from Tanya on Mar 4, 2024
Thank you for your feedback regarding your recent stay at our property. We apologize for any initial confusion regarding your reservation but are glad that our staff was able to accommodate you efficiently. We're pleased to hear that you found our updated property to be nice and that our team was helpful during your stay.We apologize for any inconvenience caused by noise from the hallway. We understand the importance of a peaceful stay and will look into ways to mitigate noise disturbances for our guests in the future.Regarding breakfast, we apologize if the selection was limited when you arrived. We strive to provide a variety of options for our guests, and we appreciate your patience during busy periods.Thank you for choosing to stay with us again, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to improve your experience, please don't hesitate to let us know.

10/10 Excellent

Tujin

Disliked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Tanya on Mar 5, 2024
Thank you for the perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're grateful for your positive feedback. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Louis S

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and building. Friendly people!
Stayed 1 night in Feb 2024
Response from Tanya on Mar 1, 2024
Thank you for your kind words! We're thrilled to hear that you found our room and building to be clean and that our staff were friendly during your stay. Providing a welcoming and comfortable environment for our guests is a top priority for us, and we're delighted that we succeeded in making your stay enjoyable. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to make your next stay even better, please let us know. Safe travels, and we look forward to seeing you again!

10/10 Excellent

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean it was
Stayed 1 night in Feb 2024
Response from Lindsay on Feb 18, 2024
Dear Steven, Thank you so much for taking the time to share your review from your stay with us here at The LaQuinta Inn and Suites. We are all so happy you and your family enjoyed your stay with us and love that you shared your review and positivity! Thank you again for staying with us and look forward to seeing you again in your future travels to Moscow. Have a great evening!

8/10 Good

DOROTHY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating. Quiet and convenient.
Stayed 1 night in Dec 2023
Response from Bill M on Feb 14, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Moscow Pullman. It is always a pleasure to receive positive feedback.I will share your review with our team, who I am certain will be encouraged by your marks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking. Quick check in. Room was big with comfortable bed. Breakfast a plus.
Stayed 1 night in Feb 2024
Response from Bill M on Feb 4, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Moscow Pullman. It is always a pleasure to receive positive feedback.I will share your review with our team, who I am certain will be encouraged by your marks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Gary

Business traveler
Liked: Amenities
Clean, quiet, great TV, staff at front desk very helpful
Stayed 1 night in Jan 2024
Response from Bill M on Jan 24, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Moscow Pullman. It is always a pleasure to receive positive feedback.I will share your review with our team, who I am certain will be encouraged by your marks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Organized check-in. Quiet area.
Stayed 2 nights in Jan 2024
Response from Lindsay on Jan 22, 2024
Hello Joyce,I would like to start off by saying thank you for staying with us at The LaQuinta Inn and Suites by Wyndham In Moscow during your travels to this beautiful part of Idaho, and for taking the time to share your review. We appreciate and value all of our guests feedback and positivity and I will pass this great review along to the other team members. They will be so happy to know that you and your family had a pleasant stay with us! Thank you again, and we look forward to hosting you again in the future. Have a great evening!

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lindsay on Jan 12, 2024
Dear Jess, Thank you so much for staying with us during your time in Moscow, and taking the time to share your review of our hotel. We all strive to meet and exceed our guests expectations and want you to feel like you are at your home away from home. Thank you again for staying at The LaQuinta Inn & Suites by Wyndham in Moscow, and look forward to hosting you again in your future travels to Moscow. Have a great evening!

8/10 Good

Helen

Stayed 12 nights in Dec 2023
Response from Bill M on Jan 28, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Moscow Pullman. It is always a pleasure to receive positive feedback.I will share your review with our team, who I am certain will be encouraged by your marks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and good breakfast.
Stayed 7 nights in Dec 2023
Response from Tanya on Mar 25, 2024
We're glad to hear that you enjoyed a quiet stay and that you found our breakfast satisfying! Providing a peaceful environment and a delicious breakfast are important aspects of our service, and we're delighted that we met your expectations.If there's anything else we can do to make your next stay even better or if you have any specific preferences or requests, please feel free to let us know. We're here to ensure you have a comfortable and enjoyable experience with us.Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay in the future!

10/10 Excellent

Cass

Stayed 1 night in Dec 2023
Response from Lindsay on Dec 29, 2023
Dear Cass,Thank you so much for taking the time to share your review of our hotel! I will pass this great review along to our staff and they will be so happy to know that you enjoyed your stay with us. Thank you again for choosing our hotel as your home away from home during the holiday season, and look forward to seeing you again in your future travels. Happy New Years!

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs Updated and cleaned
Overall hotel needs updated. The pool had tiles around it that were loose and cracked. We had to take the net and fish a wad of hair out of it and the hot tub didn't appear clean. We had to ask for new sheets on one of the beds as they had hair on them. The room looked like housekeeping took short cuts, not vacuumed well, crumbs along edges and just not clean. Bathroom didn't have and hand soap or hand towels and the bathtub was stained and dingy and had hair in it. We went to Walmart and got our own cleaner to clean the tub. Would not recommend unless it undergoes some renovations. On a good note the staff we saw and interacted with were very nice and accommodating. I feel like it was short staffed so maybe that has something to do with it.
Stayed 2 nights in Dec 2023
Response from Lindsay on Dec 21, 2023
Dear valued guest, Thank you so much for taking the time to share your review of our hotel here at LaQuinta Inn and Suites by Wyndham in the Moscow-Pullman areas. I am so sorry that your experience didn't meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Our staff strives to meet and exceed any needs and expectations, and hope that we will have another opportunity to serve you better in the future. Thank you again for have staying with us, and hope you have a great holiday season!

8/10 Good

Adriana

Traveled with family
Liked: Staff & service, room comfort
Friendly place to stay
Our stay was nice, it’s an older hotel and the lighting in the room is not great, but it’s in a great location and the people were all very nice.
Stayed 2 nights in Dec 2023
Response from Lindsay on Dec 21, 2023
Hello Adriana, Thank you for choosing to stay with us during your travels to Moscow! We here at the LaQuinta Inn & Suites, value our guests feedback and reviews and our staff will be pleased when I share the review from your stay with us. We all strive to meet and exceed any expectations you have, and rest assured we are working to exceed these expectations for our guests. Thank you again for your positive review of your stay, and we look forward to being able to serve you again on your next trip to our town. Happy Holidays!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Lindsay on Dec 13, 2023
Dear Kelly,Thank you for sharing your review for our Moscow LaQuinta Inn and Suites. Our staff continuously strives to meet and exceed expectations of our guests so they are at home away from home. We all hope you had a pleasant experience and look forward to being able to host you again next time you are in the Moscow-Pullman area. Have a great holiday season!

2/10 Terrible

VIVIAN, SAN JOSE

Stayed 1 night in Dec 2023
Response from Lindsay on Dec 31, 2023
Dear Vivian,Thank you choosing to stay with us here at the LaQuinta Inn and Suites by Wyndham, and for taking the time to post your review of our hotel. My sincerest apologies that your experience here was not the greatest on your recent trip to our Moscow location. We all strive to meet and exceed expectations of our guests, and will be taking the appropriate measures to keep working on making this happen for your next trip to our town, and for our future guests. We hope that on your next trip to our beautiful Moscow-Pullman area, that we can better serve you if you stay with us again. Thank you again for your feedback, and hope you have a great New Years!

10/10 Excellent

Peter

Stayed 1 night in Dec 2023
Response from Lindsay on Dec 13, 2023
Dear Peter,Thank you so much for sharing your review during your stay with us here at the LaQuinta Inn & Suites. Our staff strives to exceed expectations they will be pleased when I share these reviews with them. Thank you so much for choosing to stay with us during your visit to Moscow, and look forward to being able to serve you again in the future. Happy Holidays!

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Skip this location
First room given wasn't finished/beds completely unmade. Second room missing lightbulbs, dirty bathtub, broken chair, lamp base dirty/greasy.
Stayed 1 night in Dec 2023
Response from Lindsay on Dec 10, 2023
Dear valued guest,Thank you so much for sharing your feedback and review during your stay at our hotel. Our apologies that your experience wasn't the best, and rest assured that your feedback is taken very seriously to be able to better serve our guests and future guests for our hotel. Here at the LaQuinta, we strive really hard to meet and exceed expectations, and hope that this doesn't put a permanent mark for your future travels to Moscow. Thank you again for choosing to stay with us, and hope we can host you again on your next trip to our town. Have a great holiday season!

8/10 Good

cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sunday breakfast could have stayed open until 10 am.
Stayed 1 night in Dec 2023
Response from Lindsay on Dec 9, 2023
Dear Cindy, Thank you for taking the time to share your feedback. We all here at the LaQuinta Inn & Suites strive to provide excellent service for our guests and exceed expectations, and apologize that they were not met during your stay. Rest assured that are staff are working hard to serve you better the next time you are in Moscow. Thanks for staying with us, and have a great holiday season!

6/10 Okay

Lena

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Lindsay on Dec 10, 2023
Dear valued guest,Thank you so much for your review of our hotel. We are happy you stayed with us and had a pleasant experience at our hotel. We hope you have a great holiday season and look forward to seeing you again in your future travels.

10/10 Excellent

Tony

Liked: Staff & service, property conditions & facilities
Thanks again for another great stay while working
Stayed 3 nights in Sep 2023
Response from Lindsay on Dec 7, 2023
Dear Tony,Thank you for taking the time to share your positive feedback about your recent stay with us here at the Moscow La Quinta Inn & Suites. It is always a pleasure to serve you during your travels to the Moscow-Pullman area, and hope be able to serve you again in the future! Thanks again for choosing to stay with us, and happy holidays!

10/10 Excellent

BRUCE

Stayed 4 nights in Nov 2023
Response from Lindsay on Dec 29, 2023
Dear Bruce, Thank you so much for your positive review of our hotel. We take pride in ensuring our guests that their needs and expectations are met and exceeded during their stay and especially during the holiday seasons. We look forward to being able to serve you again in your upcoming travels to the Moscow-Pullman area. Thanks again and have a Happy New Years!

10/10 Excellent

marek

Traveled with family
Liked: Amenities
Nice room good breakfast spatious
Stayed 1 night in Nov 2023
Response from Lindsay on Dec 7, 2023
Dear Marek,Thank you for sharing your experience during your stay with us at our Moscow LaQuinta Inn & Suites. I will kindly pass along your review with our team, who I am certain will be encouraged by your marks. Here at the La Quinta Inn & Suites, we continuously strive to exceed all your expectations. We hope you choose to stay with us again in your future travels to Moscow. Happy Holidays!

6/10 Okay

Janine

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Lindsay on Dec 7, 2023
Dear Janine,Thank you for taking the time to post your review about us here at the LaQuinta Inn and Suites during your stay. We all strive to meet your expectations and needs during your travels, and hope that you will give us the opportunity to better serve you in the future. Happy Holidays!

8/10 Good

Bob, Driggs

Traveled with family
Liked: Amenities, property conditions & facilities
Property was very clean, ample parking and easy access to U of I and local businesses.
Stayed 4 nights in Nov 2023
Response from Lindsay on Nov 29, 2023
Thank you so much Bob for the nice review. We are so happy you chose to stay with us at the LaQuinta and look forward to seeing you again in your future travels! Happy Holidays!

10/10 Excellent

helen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and clean rooms
Stayed 1 night in Nov 2023
Response from Lindsay on Nov 29, 2023
Thank you so much Helen for your great review! The feedback from your post will go far with our team and we are so happy you had a great time while you stayed with us. Thank you again for choosing to stay with us during your travels to Moscow and look forward to having you back. Happy Holidays!

10/10 Excellent

Amy, Sandpoint

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and great, especially Lizzie would definitely recommend it all!
Stayed 1 night in Nov 2023
Response from Lindsay on Nov 29, 2023
Thank you so much for your positive review Amy! We are so happy you enjoyed your stay with us at The LaQuinta, and look forward to having you again in your future travels to Moscow! Happy Holidays!

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lindsay on Nov 29, 2023
Thank you so much Brian for your review of our hotel. We value all of our guests and hope each stay they have is a pleasant experience. We thank you again for choosing to stay with us during your travels to Moscow, and look forward to seeing you again in the future! Happy Holidays!

8/10 Good

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lindsay on Nov 29, 2023
Thank you for your review, Ryan. We hope your stay was pleasant and look forward to seeing you again in your travels to Moscow. Happy Holidays!

4/10 Poor

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
They put me in the 1st room by the sliding door entrance/lobby. I could hear it opening and closing all night. I could hear exactly what the couple in the room above me were doing and I could hear children screaming in the pool area until 10 pm. If I were in a different room on the top floor it probably would’ve been great but I could not sleep. The blow dryer also appeared to be missing. Breakfast was good, the room was clean, and the bed was comfy.
Response from Lindsay on Nov 30, 2023
Dear Candice,Thank you for taking your time to tell us about your experience at the LaQuinta Inn and Suites by Wyndham in Moscow. I am sorry that your stay did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We are happy to hear that you did enjoy breakfast and had a nice, clean room! We here at LaQuinta strive to meet your needs and expectations. Thank you again for choosing to stay with us and hope that we can see you again in your future travels to the Moscow Pullman area. Happy Holidays!

8/10 Good

Michael, CAMPOBELLO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lindsay on Nov 29, 2023
Thank you Michael for your review of our hotel. This helps us to ensure that each guest is being treated like they are at home away from their home, and getting a peaceful nights sleep. Thank you again for choosing to stay with us during your travels to Moscow, and look forward to seeing you again in the future. Happy Holidays!

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023
Response from Lindsay on Nov 29, 2023
Thank you so much, Lisa! We are so happy you chose to stay with us during your travels, and hope to see you again in the future! Happy Holidays!

2/10 Terrible

Jody

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
No sleep
We were placed in a room next to the front door. We didn’t sleep all night listening to the door open and close. Hotel was sold out so no other rooms available. We checked out and drove 4 hours home.
Stayed 1 night in Nov 2023
Response from Lindsay on Nov 19, 2023
Thank you for your feedback Jody! We all are sorry to hear that your stay wasn't a great experience and we do the best of our abilities to try and accommodate any guest when their needs are not being met. This will help us strive to make this better for our guests and any future reservations you may have when coming back to the Moscow area. Thank you again for having stayed with us, and look forward to seeing you again in your travels.

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
We stayed to watch the college lumberjack competition your hotel accommodated us even without gas for hot water due to a large area outage. You still had hot water!
Stayed 3 nights in Nov 2023
Response from Lindsay on Nov 19, 2023
Hello Daniel! Thank you so much for the positive feedback and review! We all worked so hard to make sure our guests were well taken care of during this trying times for Moscow and the surrounding towns and cities. Thank you again for choosing to stay with us and look forward to having you back in the future!

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Give some grace
We came to stay for the week for a college event. They have a small staff who we’re glad to have had there. The rooms needed some cleaning, there was garbage and dust in the corners and didn’t feel like the room had been cleaned thoroughly. The room itself needed some repair in the bathroom.
Stayed 2 nights in Nov 2023
Response from Lindsay on Nov 15, 2023
We are so happy that you chose to stay with us during your travels! Thank you for your feedback, this will enable us to strive harder on making our rooms better for the next guest. We appreciate you staying with us and look forward to seeing you again in the future.

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and services
Stayed 1 night in Nov 2023
Response from Lindsay on Nov 15, 2023
Thank you for your positive feedback! We hope you enjoyed your stay here, and look forward to having you back in the future.

6/10 Okay

David

Business traveler
Disliked: Room comfort
Stayed 6 nights in Nov 2023
Response from Lindsay on Nov 15, 2023
Thank you for your feedback and choosing to stay at our hotel!

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room so my son could have a swim birthday party. The wonderful staff offered us the conference room and set the tables up. The staff went above and beyond to make sure we had all we needed. The beds were comfortable and the bathroom was nice and modern.
Stayed 1 night in Nov 2023
Response from Lindsay on Nov 12, 2023
Thank you so much for your great review! We are so happy you chose to stay with us during these fun birthday times, and wishing your son a very happy birthday from the LaQuinta team. Thanks again, and look forward to seeing you again in the future!

10/10 Excellent

Virginia

Stayed 1 night in Nov 2023
Response from Lindsay on Nov 18, 2023
Thank you for your feedback! We hope you enjoyed your stay with us and look forward to having you back in the future!

4/10 Poor

Nicole

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Poor
Stayed 2 nights in Nov 2023
Response from Lindsay on Nov 18, 2023
Thank you so much for your feedback. We always hope that your stay with us here at the LaQuinta will be a pleasant experience , and like to know if there was anything that we could have done to make it a better stay? Thank you again for have choosing our hotel during your travels, and hope we can see you again in the future!

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was right next to the laundry room and housekeeping. Voices were loud in the morning when trying to sleep. Other than that it was a nice facility. I would stay here again.
Stayed 2 nights in Nov 2023
Response from Lindsay on Nov 18, 2023
Thank you so much Jill for your feedback. This will allow us to make sure we can improve our facilities for your next stay and any future guests that we have in that area. We all hope that you enjoyed your stay with us and thanks for choosing our hotel during your travels, and possibly in your future travels! Have a great night!