Ratings based on 380 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Los Angeles

Good location. Nice hotel.

Posted Sep 18, 2016
Clean and nice hotel with helpful staff. Will stay there again.
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Dear G., Thank you so much for your review! We hope your travels bring you back to Moscow soon so that we can welcome you again. I would be very happy if you choose us again. Sincerely, Sinan Koseoglu| General Manager| Marriott Moscow Grand
5 out of 5
by A verified traveler

Marriott Grand in Moscow, RU

Posted Sep 12, 2016
Pros: Very clean hotel conveniently located in close proximity to two subway stations. Friendly staff.
Cons: Room services could be improved - it would be great if ordered food is delivered on time.
Very nice Hotel with a great location. Hotel is very clean, friendly staff
Comment from Hotel Management
Sep 14, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to leave feedbach regarding your recent stay with the Moscow Marriott Grand Hotel. I am happy to see that your stay was comfortable. Your comment regarding quality of Room service was forwarded to F&B Manager to take immediate actions. From my side I would like to bring sincere apologies for inconveniences you may have experienced. I hope to have the opportunity of welcoming you back to our property. Sincerely, Sinan Koseoglu| General Manager| Marriott Moscow Grand
5 out of 5
by A verified traveler from Halle/ Saale

Sehr schönes Hotel mit top Lage!

Posted Sep 5, 2016
Pros: Das Gesamtpaket hat gestimmt. Der gesamte Aufenthalt verlief ohne Probleme. Frühstück, Zimmer, Sauberkeit und Lage war sehr gut!
Cons: Nein! Service, Qualität und Freundlichkeit waren so, wie man es von so einem Hotel erwartet hätte. Alles andere wäre Meckern auf sehr hohem Niveau.
Location: Das Hotel befindet sich direkt auf der Twerskaja Ulitsa, welche direkt auf den Kreml zuläuft. Viele Restaurants und Sehenswürdigkeiten in der Nähe.
Wir verbrachten eine Woche in diesem Hotel, um Moskau touristisch kennenzulernen und waren sehr zufrieden! Die Lage des Hotels ist wirklich ein sehr guter Ausgangspunkt für Stadterkundungen sowohl zu Fuss als auch mit der Metro. Da das Hotel direkt an der Twerskaja Ulitsa liegt, ist man direkt im "Epizentrum" Moskaus und gelangt nach einem ca. 20-minütigen Fussmarsch direkt zum Kreml. Außerdem findet man eine Vielfalt an guten Restaurants, Bars und Cafés vor. Auch andere touristische Sehenswürdigkeiten sind von hier sehr gut zu Fuss erreichbar. Das Hotel ist ist sehr schick und stilvoll eingerichtet. Man findet eine sehr schöne Lobby vor und auch der Spa- bzw. Poolbereich war sehr schön und gepflegt. Der Service an der Rezeption war stets sehr freundlich und hilfsbereit bei Fragen oder Anliegen. Das Frühstück war sehr reichhaltig, qualitativ hochwertig und äußerst schmackhaft. Auch hier war das Service-Personal immer sehr freundlich und umsichtig. Auch bei unserem Zimmer gab es keinerlei Beanstandungen. Das Zimmer ist schön und stilvoll eingerichtet, auf Sauberkeit wird sehr viel Wert gelegt. Die Schlafqualität im Kingsize-Bett war hervorragend.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Dear Anja, Thank you for taking the time to share your experience at the Moscow Marriott Grand Hotel with the Expedia Community. I am glad to read that you had a great time in Moscow and look forward to welcoming you back to the hotel very soon. Sincerely, Sinan Koseoglu| General Manager| Marriott Moscow Grand
5 out of 5
by A verified traveler from ny ny

Posted Aug 15, 2016
The staff and hotel was great. Delicious breakfast clean rooms would definitely stay here again
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
Dear Valued Guest, Firstly I would like to thank you for taking the time to share your enjoyable experience at The Moscow Marriott Grand Hotel with other Expedia users. I am so thrilled that you had such a wonderful stay with us and so are the team. We can’t wait to welcome you back to your new Moscow home. Thank you for choosing The Moscow Marriott Grand Hotel. Sincerely, Sinan Koseoglu| General Manager| Marriott Moscow Grand
4 out of 5
by A verified traveler from Stockholm

Charmigt hotell nära till allt

Posted Aug 12, 2016
Pros: Room service, gymmet, läget
Cons: Personalen behöver gå på kurs i charm och artighet
Location: Shoppa, promenera längs Tverskaya, mysiga restauranger och caféer,
Allt funkade som det skulle, inbjudande incheckning med någon som spelade piano i lobbyn. Fin inredning, bekvämt nära till affärer och tunnelbanan.
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
Dear Leo, Firstly I would like to thank you for taking the time to share your enjoyable experience at The Moscow Marriott Grand Hotel with other Expedia users. You were a delight to have around and it was our pleasure to make your visit to Moscow an enjoyable one. We can’t wait to welcome you back to your new London home. Thank you for choosing us. Sincerely, Sinan Koseoglu| General Manager| Marriott Moscow Grand
5 out of 5
by A verified traveler

Posted Jul 27, 2016
Pros: Everything
Location: Great location
We feel comfortable , hotel staff accomodating and courteous .
Comment from Hotel Management
by General Manager, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to review The Moscow Marriott Grand Hotel. We are very pleased to know that you had a very nice time at the hotel and that you very much enjoy the hotel and its location which is indeed great to explore this wonderful city. I very much look forward to welcome you back soon. Regards Sinan Koseoglu| General Manager| Marriott Moscow Grand
5 out of 5
by A verified traveler from Düsseldorf

Schönes Hotel in zentraler Lage

Posted Jul 26, 2016
Pros: Freundliches Personal, was in Moskau nicht selbstverständlich ist. Schöne Lobby, hochwertige Zimmer.
Cons: Nein
Location: Das Hotel liegt zentral. Bolschoi Theater, teuere Boutiquen, Museen, Roter Platz/Kreml, Restaurants.....
Hotel entspricht westlichem Standard. Freundliches, hilfsbereites, aber nicht aufdringliches englischsprachiges Personal. Beeindrückende Lobby. Hochwertige Bettwäsche, sehr bequeme Betten und Kissen. Jeden Tag saubere Zimmer. Man achtet auf Umweltschutz und wechselt nur auf dem Boden liegende Handtücher aus. Zimmer, die nicht auf der Hauptstraße liegen, sind ruhig. Zentrale Lage, zwei Supermärkte und Bank direkt in der Nähe, Metro Station 2 min. entfernt. Bis zum Roten Platz/Kreml 20-30 min zu Fuß, ein schöner Spaziergang. Das Hotel ist zu empfehlen.
Comment from Hotel Management
by General Manager, Hotel Management
Dear Julia, Thank you very much for your review and wonderful comments about your recent stay with the Moscow Marriott Grand Hotel. We are delighted you enjoyed the comfort and service at our hotel and appreciate its great location. Such great feedbacks are always very encouraging for staff to meet and even exceed guests expectations. I hope you will give us another chance to welcome you back to the Marriott Grand Hotel. Very best wishes, Sinan Koseoglu| General Manager| Marriott Moscow Grand
5 out of 5
by A verified traveler

Nice hotel within easy walking distance of Kremlin

Posted Jul 18, 2016
Pros: Location, comfort and staff
Cons: Gym could be updated
Location: Loads to do and plenty of places to eat
The hotel has great facilities and was very well situated. The gym and swimming facilities were good, the general areas of the hotel very pleasant and the room clean and airy. Each day we stayed we were able to walk down to the main sites, we found many good restaurants nearby and thoroughly enjoyed the experience.
Comment from Hotel Management
Jul 21, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to give us your kind comments. We are delighted to read that you and enjoyed your experience at the Marriott Moscow Grand Hotel recently and that you found our property well located with good rooms. I look forward to personally recognising our team and sharing your feedback with them. We very much look forward to welcoming you back again in the near future. Kind regards Sinan Koseoglu| General Manager| Marriott Moscow Grand
5 out of 5
by A verified traveler

Long Weekend in Moscow

Posted Jul 15, 2016
Excellent hotel in Moscow and 2 subway stops from Red Square. You can walk to Red Square but it takes about 30-minutes. Hotel is really nice and the gym was amazing. I have stayed in a lot of hotels and this Marriott had the best gym. The buffet seemed overpriced so we opted to eat at the Starbucks across the street. All staff were helpful, with the exception on the concierge not being very friendly. I would highly recommend the hotel.
Comment from Hotel Management
Jul 21, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for reviewing of the Moscow Marriott Grand Hotel. I am happy you found our location convenient for you. I will make sure your nice words about gym will be passed to the team. It is very encouraging to read such a nice comments. We will be happy to see you in our hotel again in order to provide you with Brilliant experience again. Best regards Sinan Koseoglu| General Manager| Marriott Moscow Grand
5 out of 5
by A verified traveler

Posted Jul 11, 2016
Very nice hotel. Central Moscow is so big that it is still quite a distance to the things you want to see. Also the temperature in the rooms was not working appropriately.
Comment from Hotel Management
Jul 12, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for your very kind review of the Marriott Moscow Grand Hotel. We are delighted that you were pleased with our hotel. However I would like to bring my apologies for inconveniences you have experienced because air condition was not working appropriately. We hope you enjoyed your stay in Moscow and we hope to welcome you back on your next trip to the city. Sincerely, Sinan Koseoglu| General Manager| Marriott Moscow Grand