Ratings based on 350 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Nice hotel within easy walking distance of Kremlin

Posted Jul 18, 2016
Pros: Location, comfort and staff
Cons: Gym could be updated
Location: Loads to do and plenty of places to eat
The hotel has great facilities and was very well situated. The gym and swimming facilities were good, the general areas of the hotel very pleasant and the room clean and airy. Each day we stayed we were able to walk down to the main sites, we found many good restaurants nearby and thoroughly enjoyed the experience.
Comment from Hotel Management
Jul 21, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to give us your kind comments. We are delighted to read that you and enjoyed your experience at the Marriott Moscow Grand Hotel recently and that you found our property well located with good rooms. I look forward to personally recognising our team and sharing your feedback with them. We very much look forward to welcoming you back again in the near future. Kind regards Sinan Koseoglu| General Manager| Marriott Moscow Grand
5 out of 5
by A verified traveler

Long Weekend in Moscow

Posted Jul 15, 2016
Excellent hotel in Moscow and 2 subway stops from Red Square. You can walk to Red Square but it takes about 30-minutes. Hotel is really nice and the gym was amazing. I have stayed in a lot of hotels and this Marriott had the best gym. The buffet seemed overpriced so we opted to eat at the Starbucks across the street. All staff were helpful, with the exception on the concierge not being very friendly. I would highly recommend the hotel.
Comment from Hotel Management
Jul 21, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for reviewing of the Moscow Marriott Grand Hotel. I am happy you found our location convenient for you. I will make sure your nice words about gym will be passed to the team. It is very encouraging to read such a nice comments. We will be happy to see you in our hotel again in order to provide you with Brilliant experience again. Best regards Sinan Koseoglu| General Manager| Marriott Moscow Grand
5 out of 5
by A verified traveler

Posted Jul 11, 2016
Very nice hotel. Central Moscow is so big that it is still quite a distance to the things you want to see. Also the temperature in the rooms was not working appropriately.
Comment from Hotel Management
Jul 12, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for your very kind review of the Marriott Moscow Grand Hotel. We are delighted that you were pleased with our hotel. However I would like to bring my apologies for inconveniences you have experienced because air condition was not working appropriately. We hope you enjoyed your stay in Moscow and we hope to welcome you back on your next trip to the city. Sincerely, Sinan Koseoglu| General Manager| Marriott Moscow Grand
4 out of 5
by A verified traveler

Posted Jul 9, 2016
Lovely hotel in a lovely location, combined with a really wonderful staff who speak excellent English. If you're looking for dinner recommendations, consult the consierge, Julia! All three of her restaurant recommendations were excellent.
Comment from Hotel Management
Jul 14, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you very much for your review of your recent stay at the Marriott Moscow Grand Hotel. We are delighted to see that you were pleased with our location and lay great store by our staff. I will pass your compliments to our concierge team – it is always an encouragement for us to see such positive feedback from our guests. Once again thank you and we hope you have enjoyed your stay in Moscow. We look forward to seeing you again in the near future. Kind regards, Sinan Koseoglu| General Manager| Marriott Moscow Grand
5 out of 5
by A verified traveler

Great service. Excellent conditions

Posted Jun 25, 2016
Great service with helpful proactive staff. Would definitely recommend
Comment from Hotel Management
Jun 30, 2016 by General Manager, Hotel Management
Dear Valued Guest, First of all, we thank you for taking the time to post a review with regards to your recent stay at the Marriott Moscow Grand Hotel. We are equally delighted to learn of your satisfaction on our overall service and facilities as well as our staff performance. We hope your recommendations will attract more guests to our welcoming property. We all look forward to welcome you back to the Marriott Grand Hotel in the near future. Sincerely, Sinan Koseoglu| General Manager| Marriott Moscow Grand
5 out of 5
by A verified traveler from England

Nice stay in a nice city

Posted Jun 7, 2016
Pros: The pool and health club were very nice. Wifi worked well and was free. The staff spoke great English and were very helpful.
Location: The location is up from Red Square so it is a 25 minute walk or a cab ride.
Was exactly as described and very adequate. Health club, and hotel staff were great.
Comment from Hotel Management
Jun 10, 2016 by General Manager, Hotel Management
Dear Kristian, Thank you for choosing the Marriott Grand Hotel when visiting Moscow. I would like to express my personal thanks for taking the time to share the feedback of your enjoyable stay with other travelers and with us. We hope it will attract new guests to our welcoming hotel. I hope to have the opportunity of welcoming you back to our property. Sincerely, Sinan Koseoglu| General Manager| Marriott Moscow Grand
4 out of 5
by A verified traveler from bogota, colombia

Muy bien ubicado, cerca a los sitios de interés

Posted May 23, 2016
Pros: Todo
Cons: La comodidad del baño, aunque es amplio no tiene sitio para colgar las toallas de manos, solo hay una manija para la tina, ubicar otra para el acceso.
Location: Excelente, cerca de estaciones de metro y de la Plaza Roja y otros sitios de interés.
Habitación amplia, buenas camas y almohadas. Colocan café instantáneo colombiano bueno. La zona humeda es muy buena y variada. Wifi gratis en la habitación .Excelente ubicación
Comment from Hotel Management
May 29, 2016 by General Manager, Hotel Management
Dear Monica, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. You indicated in your response that your stay was not what you expected from us. Please accept our sincere apologies for the inconvenience you may have experienced. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would hope that you will give us another chance to surprise you. Sincerely, Sinan Koseoglu| General Manager| Marriott Moscow Grand
5 out of 5
by A verified traveler

Very nice hotel, excellent room size, very clean.

Posted May 21, 2016
Great service, excellent room condition, fancy loby, amazing location close to main attractions
Comment from Hotel Management
May 25, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow. We are delighted that your stay with the Moscow Marriott Grand Hotel was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. I hope to have the opportunity of welcoming you back to our property. Sincerely, Sinan Koseoglu| General Manager| Marriott Moscow Grand
4 out of 5
by A verified traveler from New York

Nice hotel. Highly recommended

Posted May 14, 2016
Nice hotel. Excellent location. Friendly staff. Excellent housekeeping. They have their own transportation which was very useful during May 9 parade rehearsal. The only downsides were locked refrigerator and disconnected phone.
5 out of 5
by A verified traveler from Geneva

Amazing hotel 20 min walk from Red Square

Posted May 11, 2016
Pros: Big and clean rooms, nice location, friendly people
Cons: Breakfast is expensive - please use other restaurants around
I was staying in the hotel for 3 nights in May 2016.
Comment from Hotel Management
May 13, 2016 by General Manager, Hotel Management
Dear Asik, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for great assessment of our performance. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. I hope to have the opportunity of welcoming you back to our property. Sincerely, Sinan Koseoglu| General Manager| Marriott Moscow Grand