Ratings based on 392 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Perfecto para estar en 5 minutos en el aeropuerto

Posted Aug 16, 2016
Todo muy bien, aunque las camas eran un poco duras
Comment from Hotel Management
Aug 17, 2016 by Sergey Ryltsov, Hotel Management
Dear Guest! Thank you for your comment. We are very glad to find out that we made your stay pleasant and you enjoyed the quality of service. Be sure that your remark is taken into account, we will do our best to improve the level of comfort in every aspect. We will be sincerely happy to welcome you again in Novotel Sheremetyevo Airport Hotel! Best regards, Sergey Ryltsov General manager
5 out of 5
by A verified traveler

excellent

Posted Aug 5, 2016
Pros: exercise room
Nice exercise room, pool etc. You can order dinner to your room.
Comment from Hotel Management
Aug 8, 2016 by Sergey Ryltsov, Hotel Management
Dear Guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad to know that you appreciated your stay with us. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager
3 out of 5
by A verified traveler

Sheremetyevo hotel

Posted Aug 5, 2016
Pros: Close to airport, free shuttle, great breakfast.
Cons: AC inside the room
Unlike my previous stays a this hotel this time I'm not impressed at all. Non-smoking room smelled like tobacco and room AC unit did not do a thing despite setting it to the lowest possible setting. Breakfast was excellent ax usual. Lots of choices. Everything is fresh. I'd say it's OK for a quick stay but few years ago it was definitely better.
Comment from Hotel Management
Aug 8, 2016 by Sergey Ryltsov, Hotel Management
Dear Guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your feedback. Please, accept our deepest apologies for any inconvenience caused during your stay. We appreciate your concerns, and we sincerely hope that you will give us the opportunity to welcome you in our hotel in the near future and change your opinion regarding our service. Be sure that all the remarks will be carefully studied and everything possible will be done to prevent from such problems in future. Best regards, Sergey Ryltsov General Manager
4 out of 5
by A verified traveler from Cambodia

Ideal hotel for Airport

Posted Jul 29, 2016
Pros: Location very near SVO airport
Beautiful hotel excellent service. The staff is very nice and friendly. The room was very spacious and perfectly equipped. The breakfast was good inside the atrium. This is a great hotel!
Comment from Hotel Management
by Sergey Ryltsov, Hotel Management
Dear Guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad to know that you appreciated your stay with us. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager
5 out of 5
by A verified traveler

Amazing hotel close to SVO airport

Posted Jul 14, 2016
Location: Located directly beside the SVO airport, we walked to it after arriving on the aeroexpress train. When flying out we took the shuttle to our terminal.
We were so impressed with our stay at Novotel. We travelled with 3 children, and our room was perfect, we could have stayed comfortably for a week! We were brought a baby bed for our 8 month old quickly, and were given small toys for the kids. The room was clean, spacious, and very adequately supplied with shampoo, conditioner, lotion, etc. We highly recommend this hotel for anyone who needs a place to stay before flying out of Sheremetyova.
Comment from Hotel Management
Jul 29, 2016 by General Manager, Hotel Management
Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad to know that you appreciated your stay with us. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager
4 out of 5
by A verified traveler from Bayern

Hotel am Flughafen

Posted Jul 13, 2016
Das Hotel ist gut für Geschäftsleute. Es gibt ein gutes, abwechslungsreiches Frühstücksbüffet. Die Zimmer sind groß, modern eingerichtet und sauber. Touristen sollten dieses Hotel, aufgrund seiner Lage, eher nicht buchen und stattdessen das Novotel in der City vorziehen. Es gibt keine Anbindung in die City am Hotel. Man benötigt immer ein Taxi. Gäbe es einen Shuttleservice in die City, dann wäre dieses Hotel auf jeden Fall eine gute Wahl. Das Personal gibt sich Mühe.
Comment from Hotel Management
Jul 29, 2016 by General Manager, Hotel Management
Dear Guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad to know that you appreciated your stay with us. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager
5 out of 5
by A verified traveler from Charlotte, NC

A perfect place to stay near airport.

Posted Jul 11, 2016
Pros: Room comfort, the staff , the food.
Location: Do not know anything about it.
We liked everything and were feeling rested and prepared for the trip.
Comment from Hotel Management
Jul 29, 2016 by General Manager, Hotel Management
Dear Guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad to know that you appreciated your stay with us. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager
4 out of 5
by A verified traveler from Leipzig

Schönes Hotel direkt am Flughafen

Posted Jun 5, 2016
Pros: Neu und sauber
Schönes Hotel direkt am Flughafen Sheremetyevo. Trotz nähe ist es sehr ruhig in dem Zimmer gewesen. Alles ging schnell und reibungslos. Kostenloser Transfer zum Terminal.
Comment from Hotel Management
Jul 29, 2016 by Sergey Ryltsov, Hotel Management
Dear Guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad to know that you appreciated your stay with us. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager
5 out of 5
by A verified traveler from Frankfurt

angenemes Hotel an Terminals

Posted May 30, 2016
Pros: Ein kleiner Schwimmbecken, Sauna und guter Früstuck machen das Leben einfacher.
Location: Hotel liegt an Terminals des SVO-Flughafens. S-Bahn zur Moskeu ebenfalls zu Fuss zu erreichen
Ein recht angenemes Hotel, 4,5 minuten vom Terminal entfernt.
Comment from Hotel Management
Jul 29, 2016 by Sergey Ryltsov, Hotel Management
Dear Guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad to know that you appreciated your stay with us. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager
4 out of 5
by A verified traveler

Bad TV

Posted May 26, 2016 on Hotels
I was upset since the TV did not work and they did not get it fixed.
Comment from Hotel Management
by Sergey Ryltsov, Hotel Management
Dear Guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your feedback. Please, accept our deepest apologies for any inconvenience caused during your stay. We appreciate your concerns, and we sincerely hope that you will give us the opportunity to welcome you in our hotel in the near future and change your opinion regarding our service. Best regards, Sergey Ryltzov General Manager