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Sheraton Palace Hotel Moscow

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1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar

Overview of Sheraton Palace Hotel Moscow

Sheraton Palace Hotel Moscow

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationPatriarch's Pond17 min walk
  • Popular LocationRussian White House4 min drive
  • Popular LocationMoscow Zoo10 min drive
  • AirportMoscow (SVO-Sheremetyevo)38 min drive

Choose dates to view prices

About this area

Moscow

Located in Moscow's Tverskoy neighborhood, Sheraton Palace Hotel Moscow is in the city center and near a metro station. Bolshoi Theatre and Armoury Chamber are cultural highlights, and some of the area's notable landmarks include Lenin's Mausoleum and Arbat Street. Moscow Circus on Tsvetnoy Boulevard and Moscow Zoo are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Belorusskaya Station - Koltsevaya Line is 6 minutes by foot and Belorusskaya Station - Zamoskvoretskaya Line is 6 minutes.
Popular Location

What's nearby

  • Patriarch's Pond - 17 min walk
  • Russian White House - 4 min drive
  • Alexander Gardens - 4 min drive
  • Moscow Zoo - 10 min drive
  • Bolshoi Theatre - 13 min drive

Getting around

  • Belorusskaya Station - Koltsevaya Line - 6 min walk
  • Moscow Belorussky Station - 7 min walk
  • Sheremetyevo Airport (SVO) - 38 min drive

Restaurants

  • Vladimir — 1 min walk
  • Piano Bar — 1 min walk
  • Le Bouchon Cafe — 4 min walk
  • Botanika — 4 min walk
  • Вареничная №1 — 5 min walk

About this property

Sheraton Palace Hotel Moscow

Luxury Moscow hotel in Tverskoy, near Bolshoi Theatre
This smoke-free hotel features 2 restaurants, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a business center, and conference space. All 214 soundproofed rooms feature free WiFi and minibars. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Sheraton Palace Hotel Moscow offers 214 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (RUB 4500 per 24-hour period)

Parking and transportation

  • Self parking on site (RUB 3800 per night)
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: RUB 1200 for adults and RUB 600 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Russian

Business services

  • Business center
  • Computer station
  • Conference space (6200 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Day bed
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of RUB 5000 per accommodation, per stay
Dogs welcome
Up to 40 lbs
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for RUB 2160.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: RUB 1200 for adults and RUB 600 for children (approximately)
  • Fee for wired Internet in public areas: RUB 4500 per 24-hour period (rates may vary)
  • Airport shuttle fee: RUB 5200 per vehicle (one way)
  • Self parking fee: RUB 3800 per night
  • Pet fee: RUB 5000 per accommodation, per stay
  • Rollaway bed fee: RUB 2160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Hotel Sheraton Palace
Moscow Palace Hotel
Moscow Sheraton
Moscow Sheraton Palace
Palace Hotel Moscow
Sheraton Hotel Moscow
Sheraton Moscow Hotel
Sheraton Palace Hotel
Sheraton Palace Hotel Moscow
Sheraton Palace Moscow
Sheraton Palace
Sheraton Moscow
Sheraton Palace Moscow Moscow
Sheraton Palace Hotel Moscow Hotel
Sheraton Palace Hotel Moscow Moscow
Sheraton Palace Hotel Moscow Hotel Moscow

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 269 out of 505 reviews
5 - Excellent 53%
Rating 4 - Good. 180 out of 505 reviews
4 - Good 36%
Rating 3 - Okay. 32 out of 505 reviews
3 - Okay 6%
Rating 2 - Poor. 16 out of 505 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 505 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
В целом хороший отель , возникли проблемы при чекине, но все разрешилось . Состояние номера хорошее, завтрак в отеле тоже , но на завтраке показалось что выбор еды не слишком велик.Была в этом отеле 3 раза , каждый раз все нравится
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

5/5 Excellent

Stayed 2 nights in Jan 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020