Ratings based on 24 Verified Reviews

4.8 out of 5
89% of guests recommend
5.0 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by Suresh from Mumbai

A perfect stay

Posted Oct 18, 2015 on Hotels
Spent 4 days for business meetings and restaurant was a great place to sit and talk. Breakfast time also was a joy to remember.
5 out of 5
by A verified traveler

sublime service

Posted Sep 26, 2015 on Hotels
Excellent service , central
5 out of 5
by A verified traveler

Excellent hotel

Posted Aug 8, 2015 on Hotels
Perfect
3 out of 5
by Slava from Las Vegas

The price is very high but the service is not good

Posted May 20, 2014
Pros: we didn"t like
Cons: everything
Location: Location is good
Staff mostly is not professional,but polite,breakfast was bad,lobby is very big,but not convenient.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 19, 2014 on Hotels
5 out of 5
Recommended
for Everyone
by charles from sydney

Best hotel in moscow

Posted Dec 31, 2013
5 out of 5
by Robert Du Chesne from Australia

Fantastic service from all sections of the hotel.I

Posted Dec 23, 2013 on Hotels
From the moment we checked in to the hotel every aspect of the hotel was superb. The concierge provided wonderful service this being my first visit to Moscow I was anxious to see as much as possible and they arranged private tours for us the hotels cars were fantastic,the drivers extremely courteous.When leaving hotel I felt that we had been spoiled by all of the attention we had received. I have no hesitation in recommending this hotel and should I ever return to Moscow I will stay at the Hotel Lotte.
5 out of 5
Recommended
for Everyone
by tamy' from italy

Great location

Posted Sep 28, 2013
Perfect location to walk Arabat and shop. Nice modern room and great view.
5 out of 5
Recommended
for Everyone
by David from Houston

Moscow Jewel

Posted Sep 12, 2013
Pros: The concierge Maxim was extremely helpful and I hope management monitors these reviews and rewards him appropriately.
The Hotel and staff were excellent in all regards. Room service and breakfast were too expensive by any measure but there were many local options. The exception was Megu sushi restaurant. I expected this to be the most out of line but for the quality of food and experience it is hard to beat. The spa was also world class and a definite recccomend but expect no bargins. I would definitely make this my first choice on a return trip.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 28, 2013 on Hotels