Ratings based on 814 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel within a short walk of Red Square

Posted Jan 12, 2018
Located close to everything we wanted to see Peter 1 was a very comfortable location to stay. Breakfast could be had until 11am, very civilised. And what a breakfast, with variety fit for a King. The standard room was excellent with a great bed fine shower room and sufficient furniture to make you feel at home. Most impressive was the most courteous, helpful and informative staff who made us feel most welcome throughout our stay.
Comment from Hotel Management
Jan 17, 2018 by Svetlana Khardikova, Hotel Management
Dear Amo, Let us thank you for taking your time and posting such a positive detailed review regarding your recent stay at Peter I Hotel! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our location and service as we are happy to meet all your expectations. Our Chef is happy as well to get your compliments about the breakfast in our hotel. We do appreciate your warm feedback and look forward to welcoming you back at Peter I Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel, great location.

Posted Jan 8, 2018
Brilliant staff, friendly and helpful. Fantastic hotel in a great location.
Comment from Hotel Management
Jan 9, 2018 by Svetlana Khardikova, Hotel Management
Dear guest! We really appreciate your positive comments regarding your stay with us. Our staff works hard each day to make sure our guests are well taken care of. We value and appreciate that you have chosen our hotel, and we look forward to the next opportunity to serve you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Istanbul & Sydney

Very Nice Hotel

Posted Oct 27, 2017
Pros: everything
Cons: don't change anything
Location: Kremlin and Tsum Shopping center , many boutiques
Nice Hotel, tastefully decorated , situated in one of the best and upmarket location with close proximity to The Kremlin and Tverskaya shopping district. Rooms and beds comfortable . The Breakfast Buffet is rich in variety and fresh . I can highly recommend The restaurant Romanov which is just off the lobby . The staff are courteous . The best hotel I stayed in Moscow and reasonably priced.
Comment from Hotel Management
Oct 30, 2017 by Svetlana Khardikova, Hotel Management
Dear Alfred, thank you for your very positive comments regarding your stay with us. We have worked very hard over the years in order to receive positive comments like yours. We very much appreciate your review and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Excellent facilities in the centre of Moscow

Posted Oct 26, 2017
Pros: Excellent location. Luxurious rooms . Friendly staff.
Cons: The breakfast menus could benefit from more variety.
Location: Walk around Kremlin, visit CUM, enjoy the lovely coffees and restaurants in the GUM, for opera lovers - 5 -10 mins walk from the Bolshoy theatre......
Very enjoyable stay allowing for a long walk in the middle of the night around the Kremlin.
Comment from Hotel Management
Oct 30, 2017 by Svetlana Khardikova, Hotel Management
Dear Hrizantema, we really appreciate your positive comments regarding your stay with us. Your comments are very important as we rely on you, our valued guest to tell us how we are doing and how we can better meet your needs. We value and appreciate that you have chosen our hotel, and we look forward to the next opportunity to serve you.
5 out of 5
by Danny

Great stay

Posted Sep 8, 2017 on Hotels
Great location. Under 10 minutes to the Red Square And Kremlin. Good breakfast and lively neighbourhood. At the end of the block is a square where you have live music - talented street performers and bands - just about nightly and weekend. Off the square is the new wing of the GUM store and the Bolshoi. Across the street and a few minutes more is the entrance to the Red Square. Good size room. Clean and comfortable. Nightly piano music at the lobby bar. Old but not necessary tired. Will stay there again if in Moscow.
Comment from Hotel Management
Sep 11, 2017 by Svetlana Khardikova, Hotel Management
Dear Danny, Thank you for your very positive comments regarding your stay with us. We have worked very hard over the years in order to receive positive comments like yours. We very much appreciate your review and we hope to see you again soon! Best regards, Svetlana Khardikova
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 12, 2017 on Hotels
2 out of 5
by A verified traveler from irvine, california

Great location, that's about it.

Posted Jul 8, 2017
When I arrived at the hotel, around 10pm I was greeted at the front desk by two women who were the only "nice" staff that I ran into the entire trip. They informed me that one of my rooms had been cancelled due to a mix up with expedia. After 10 minutes they informed me that they would honor the room, but made it feel as if the mix up had been my fault for some reason. The hotel states on their website that breakfast is included with your room, yet for some reason both rooms did not include breakfast. The room itself seemed bare, and the bed was too hard for my liking. Most boutique hotels that I stay at usually have some sort of turn down service, which this hotel didn't seem to have. I had gone down to the front desk several time to ask directions to places around the city, and each time seemed like the staff were burdened with my inquiries. I can't say for sure if they were being rude or if this is just a cultural difference. I would have expected more from hotel staff memeber though. The breakfast buffet which cost about $30 usd, was horrible. Minimal selection, with only some eggs, and breakfast sausage as the main hot foods. I ended up having cereal each day, which for $30 didn't make me happy. While we could have tried to find a breakfast spot near the hotel most were closed at 7am. On our fourth day we were looking to relax, and saw that the hotel had spa services. The spa was a joke, a small room tucked in the corner of the lobby. Just all around bad experience.
Comment from Hotel Management
Jul 13, 2017 by Svetlana Khardikova, Hotel Management
Dear Matt, Thank you so much for taking the time to leave us your feedback. I am concerned to read that your experience was not what you expected.Please accept our apologies for the issues you had encountered during your stay. We have many tarrifs: with breakfast and without it. This choice is up to you, but it is more profitable to take breakfast with accommodation. Concerning your comment about our breakfast selection I can assure you, that we are always offer our guests a good choice of hot food: porridge, bacon, eggs, sausages, Russian syrniki, pancakes, hash brown and other items. We appreciate your comments and hope that you will give us another chance to be of service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Red Square

Posted Jul 5, 2017
Good location, walking distance to many sights, friendly staff. Room was clean and quiet.
Comment from Hotel Management
Jul 7, 2017 by Svetlana Khardikova, Hotel Management
Dear guest, We really appreciate your positive comments regarding your stay with us. Our staff works hard each day to make sure our guests are well taken care of. We value and appreciate that you have chosen our hotel, and we look forward to the next opportunity to serve you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

A nice and friendly hotel in Moscow

Posted Jun 30, 2017
Very good hotel to stay. All major attractions are within walking distance. Language barrier (few spoke english) affected conmunications with personnel but they were friendly and a highlight were concierge guys. The weekend person in charge of cleaning our room did not do a good job on our bed. Plenty of places nearby to eat and have some drinks.
Comment from Hotel Management
Jul 3, 2017 by Svetlana Khardikova, Hotel Management
Dear Harvy, thank you so much for taking the time to leave us your feedback! We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. We very much appreciate your review and we hope to see you again soon!
4 out of 5
by A verified traveler

Excellent location. Security guys need good behavi

Posted Jun 21, 2017 on Hotels
The location was perfect. A lot of restaurants and near by all attractions places .two cmoments .one about the security guys they are always absent never smile to guest and one guy maybe employee he was rude. I comply about him . Second TV channels there one English spooky and all othere is Russian .this is not fair
Comment from Hotel Management
Jun 23, 2017 by Svetlana Khardikova, Hotel Management
Dear guest! Thank you so much for taking the time to leave us your feedback! Please accept our apologies for the issues you had encountered during your stay. Your comments are very important as we rely on you, our valued guest to tell us how we are doing and how we can better meet your needs. We hope that you will give us another chance to be of service.