View from property

Reviews of Hôtel le Mondon

3 out of 5
Hôtel le Mondon
8 Avenue Foch, Metz, Moselle

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 315 reviews" "
Rating 8 - Good. 135 out of 315 reviews" "
Rating 6 - Okay. 69 out of 315 reviews" "
Rating 4 - Poor. 22 out of 315 reviews" "
Rating 2 - Terrible. 5 out of 315 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Stayed 1 night in Jul 2022

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to City Centre and located in a great neighborhood.
Stayed 2 nights in Dec 2021

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel,
Hotel is great, room was warm and clean, bed very comfy. Bathroom was compact but clean and served it’s purpose. Breakfast was great and the staff were lovely, friendly, genuine, helpful and spoke good English. Location good, near lots of bars, shopping centre and town. Parking in republic car park was only five minutes walk and discounted by hotel. Would recommend and will go back if I ever visit Metz again.
Stayed 2 nights in Nov 2021

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price😋
The staff of the hotel was nice and hard working! Everyone was friendly…. Simon took and held my luggage. Very please I would recommend this hotel😊
Stayed 2 nights in Oct 2021

8/10 Good

Davy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great stay!
The Mondon is a classic building with interesting architecture and was renovated. It is not like a modern hotel, but has style. My room was large, very calm, with great view! The service extremely helpful and friendly. The breakfast was included for me, and very good. The wifi worked flawlessly.
Stayed 11 nights in Aug 2021

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Fun time!
I enjoyed this hotel. It was within walking distance to a bunch of sights, restaurants and bars. I really wish the hotel had air conditioning. That would’ve made the visit much more comfortable.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Nice location and very close to train station and city centre. The room felt like it could be updated and the carpet didn't feel very nice on wet feet, it felt like it wasn't clean enough.
Stayed 1 night in Jul 2021

8/10 Good

Florian

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay if you're in the area
Room was outdated but clean and service was great!
Stayed 1 night in Jun 2020
Response from Aurore on Aug 18, 2020
Dear Madma, dear Sir, Our team is joinning me to deeply thank you for your comment about our hotel. We hope to see you back soon; Have a great day, Regards, Aurore

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay in Metz
The hotel is only a 10-minute walk from Metz train station and a short walk to the "old town" where you will find lots of restaurants and sights to visit. I arrived before the check-in time (3 pm) and the receptionist right away offered to store my luggage. I booked for a classic double room (15 sqm.) as I like to sleep in a larger bed. The room is of comfortable size for a short stay and nicely furnished with a double bed (queen), a desk, wardrobe including a mini-bar. The ensuite bathroom includes a bath and shower but a separate toilet. Bed is very comfortable. My room (308 I think) facing the front and has a lovely view of a fountain and beautiful old buildings. Breakfast offers a pretty good selection from breads, cereals, yoghurts , jams and cold cuts along with coffee, tea and chocolate. The breakfast room is located next to the reception desk and simply furnished but is bright with daylight and share the same great view as my room. All public areas and the room were very clean. Receptionists were not the friendliest I have met but they were efficient and helpful. There's an elevator from the reception floor to the rooms, but it's actually faster to walk up and down! And you will need to walk up the stairs from the street level to the reception area. Overall, I thoroughly enjoyed my stay here and would recommend it to those who are not looking for a luxury but a cosy and clean hotel.
 View of the fountain in front of the hotel from the room
Night view from the room
View from the breakfast room
Stayed 1 night in Oct 2019

2/10 Terrible

Erik

Disliked: Property conditions & facilities, room comfort
Were much too hot. Too small room. Too small bed 140x200.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Aug 2019

10/10 Excellent

Ayelen Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really liked this hotel: nice cityscape from our window, big room - well equipped. Friendly staff. Very good breakfast. Perfect location close to the city center and the train station. If we come back to Metz, we would definitely choose this hotel again.
Stayed 1 night in Feb 2019

10/10 Excellent

Hector, Illesheim, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location. Good breakfast Rooms are clean and have Wifi
Stayed 1 night in Sep 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome little place in great location!
Hahn Hotel was outstanding. Great location with easy access to the tram. The room was very clean although a bit small but that was to be expected with an older boutique style hotel in Germany. The staff was friendly and VERY helpful. Breakfast was good and there is a great Bavarian feel to the place overall. Would definitely stay here again!
Stayed 1 night in Sep 2018

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Vincenzo, London

Disliked: Cleanliness, property conditions & facilities
Bad experience
The hotel looks dingy on the outside and inside is even worse. The smelled like dust, the carpet was clearly not vacuumed and we found an old discarded body wash bottle on the shower’s floor. The bathroom in general needs major upgrades.
Stayed 1 night in Aug 2018

10/10 Excellent

Rodney

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
The room was really nice, but no lift, top floor, the breakfast was not good and very expensive
Stayed 1 night in Aug 2018
Response from aurore on Aug 24, 2018
Dear Madam, Dear Sir, I think there is a mistake on the hotel for your comment. We do have a lift that is working perfectly fine, and our breakfast is always included in the room rates. I think you mixed with another hotel. However, we would like to have our opinion on the Hotel Mondon. Have a great day, Best Regards, Aurore General Manager

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, gracious staff, cleanspacious room
A friend and I stayed two weekend nights in order to explore Metz, a hidden French gem. Upon arrival at the entrance we noted the “No Vacancy” sign, which remained in place both days. The hotel is located conveniently at city center, equidistant from the cathedral and vibrant shopping district and the Centre Pompidou (splendid art museum). The staff were courteous, and the breakfast just fine. The room was very spacious by French standards, with good beds and linens and up-to-date bathroom. This is an old hotel that, despite its three-star rating, lacks air conditioning in the guest rooms. A wall-mounted fan helped with the July heat, but having to keep windows open over the busy streets (hotel is on corner of a major intersection) made me grateful that I’m a sound sleeper. But the thick interior walls meant no noise from corridor or adjoining rooms, and this despite a full house of energetic tourists. Wi-fi worked well throughout the building. Street parking (payment machines at curbs) was easy to find (and municipal garage relatively close by). The price (for room and breakfast) was good value.
Stayed 2 nights in Jul 2018
Response from Aurore on Aug 1, 2018
Dear Bruce, The whole team joins me to deeply thank you for taking time to share your experience with us. We really appreciated reading your comment, we are glad if you enjoyed your stay with us and we sincerely thank you for your understanding. Regarding the AC, we are sorry but we are not allowed to install it in an historical building as our. Nevertheless, we are currently looking for a long term solution to replace the fans and we are open to any suggestion. Hoping to welcome you again, Best regards, Aurore, General Manager

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Cheap and cheerful
The hotel is easily accessible and located perfectly. Not to big and room was a little cramped. Staff we friendly and accoodating. Breakfast could have been a little better with a wider choice.
Stayed 1 night in Jul 2018
Response from Aurore on Aug 1, 2018
Good morning, We thank you for taking time to share you experience with us. Could you give us the date of your stay in order for us to understand the situation and the reservation in question. We are glad to read that you appreciated our team and our location. We are sorry if the rooms did not suited you. We propose different categories and a high end room such as the Double Comfort room would have been more adapted to your needs. We are surprised about your opinion on the breakfast. Could you give us more details on what you expected ? We take your opinion very seriously in order to improve our services for you and our future guests, Waiting for your answer, Best regards, Aurore General Manager

6/10 Okay

Soarfeat, Berkhamsted

Liked: Cleanliness, staff & service
Centrally located, dated hotel, good breakfast
Well it is old and dated but comfortable enough for a short stay. Plusses: close to the city centre easily walkable to river, gardens, cathedral ,restaurants, beds comfortable, good continental breakfast, staff helpful and friendly, highly rated restaurant next door (book), room safe. Minuses: Not that easy to drive up to depending which direction you approach from (use your satnav!), no hotel parking but street parking around the corner (limited), bathroom facilities dated, no aircon but room fan, useless room fridge. Street Parking you need to enter your car registration number, pay for more hours in the evening then you need and they will rollover to the next morning giving you extra time in bed. Restaurants abound in Metz but one of the best according to Tripadvisor is next door - at least on a Friday you will need to book. EXCELLENT alternative at 6 Rue Gambetta opposite is Caves St Clement, primarily a wine shop but has limited menu with glasses of selected wines included If you like your wine and good simple cooking using excellent ingredients this is the place to go lunchtimes or Friday and Saturday evenings but definitely book. Easy walking through the parks to the river where you can follow various promenades, hotel reception has maps, or you take to the water in canoes or pedalos for an alternative view. Plenty of summer evening events (2018) and loads of restaurants around the cathedral area all pretty full by 19:30. Metz = a good place for a short visit
Stayed 1 night in Jun 2018
Response from Aurore on Jul 25, 2018
Good afternoon, We thank you for taking time to share your opinion about our hotel. We are glad if you appreciate most of our services, our location and our team. The German neo baroque style of the hotel is not appreciated by every guest but we do our best to balance between modernization and preservation of the historical side. We are sorry for the lack of AC system but, as the hotel is an hisorical building, we can not install it but we are looking for an alternative solution and we are open to any suggestion. Meanwhile, we are providing a fan to every room. We understand your disappointement about the traffic and the parking. To ensure you an easy stay, we can prove you discount voucher for an close and big underground parking. Do not hesitate to ask the receptionnist for it. Metz has plenty of restaurants and those nearby the cathedral are rapidly full during the weke end. But we appreciate to read how much you enjoyed our nice city. We hope to welcome you again, Best regards, Aurore, General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The hotel is very well located, the service is very good, the breakfast is excellent. The only drawback is that there is NO Air Condition in the room, the only thing they have is a small fan on the wall that they disconnect every time they clean the room. During the summer is impossible to be in the room for a long period of time because it is extremely hot.
Stayed 3 nights in Jun 2018
Response from Aurore on Jul 25, 2018
Good afternoon, We thank you for taking take to share your experience with us. We are glad to learn that you appreciated our services, the location and our team. Regarding the AC system, please accept our apology for the inconvinience but we are currently thinking of a long term solution. Currently we provide fans and portable AC to offer a maximum relief to our guests. I am sure you can understand that the maids need to disconnect the fan to clean the room. Wishing you a great day, Best regards, Aurore General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Nitram, West Country

Liked: Room comfort
Disliked: Staff & service
One of those occasions when you wish you had known more: parking is on local streets charged after 9am. Arriving at dusk and not able to immediately park near to offload, checked in (by which time the heavens had opened and continuous heavy rain was the rest of the evening and night - not the hotel's fault admittedly). Then we learn that there is no restaurant in the immediate neighbourhood. Receptionist not very helpful, either. Room comfortable and facilities reasonable, quieter than we feared it might be. Breakfast adequate. Overall rather disappointing.
Stayed 1 night in May 2018
Response from Jessica on Jun 17, 2018
Dear Nitram, We thank you for sharing your experience with us. We do have precised on our website and on the online tourism agencies that the hotel has no privacy parking. None of the hotels in downtown Metz has a private parking. This is why we negociated a partnership with parking de la République located 5 minut walking from the hotel which is precised on the hotel description. It is also a charged parking (€8.60/24h instead of €17.20). Parking is the streets can be cheaper for some guests depending on the duration of the stay. You need to cross the street to find the closest restaurant. Obviously, if you needed a specific restaurant, you have to walk around five minuts to get to the city center. We are sorry if you consider that the receptionnist did not give you enough information. We would like to precise that Metz has more than 300 restaurants among which you can choose downtown. We hope you found enough comfort and heat in our hotel after the storm you faced. We wish you a good day, Best regards,

6/10 Okay

stacey, Texan living in Germany

Liked: Staff & service, room comfort
Great location
Great location and ok hotel. Friendly staff. Hotel needs cosmetic updates. Was fine considering all we needed was a place to sleep. Most of our time spent exploring the pretty city.
Stayed 2 nights in Mar 2018
Response from Jessica on May 25, 2018
Good afternoon, Firstly we thank you for taking time to lshare with us your opinion on the hotel. We understand your opinion about the indoor design, we are currently refreshing the hotel. We hope to welcome you back in our hotel,

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

antonio

Liked: Staff & service, room comfort
Great location
Great location and price. Pay parking just round the corner and fair price. Staff very nice and polite Could do with a decor upgrade . Would stay again no problem
Response from Jessica on Jun 15, 2018
Dear Antonio, We firstly thank you for your positive comment about our hotel. We are sincerely glad to read how much you appreciated our team and our services. Could you be more previced about the decoration you are waiting for ? We try our best to balance between the historic side of the building and the modernity of our updated rooms. Also the satisfaction of our guests in a priority for us, this is why we will be very interested in your decoration advice. Also we will be happy to welcome you once again in our hotel, We thank you in advance for your answer, Best regards

8/10 Good

Kevin, Montreal Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Near train station, a few restaurants. Clean room, coolish however. We were told parking was close and no charge but not true. Hotel had a good price but a bit complicated to get car. Continental breakfast was sufficient but no bagels, had to order hard boiled eggs, good yogurt choice.
Stayed 4 nights in Feb 2018
Response from Jessica on Jun 15, 2018
Dear Kevin, The whole team thank you for taking the time to share your opinion about the hotel. We are glad to read that you appreciated the location, the rooms and the breakfast. Bagels are not common in Metz. Currently, industrial bagels are is only ones sold and we wish to offer you the best products. We are sorry if we failed explaining you the parking organisation. We have precised the conditions on our websites and also on the online travel agencies. We have taken your remark into consideration and we will be more explicit in the future. We wish you a great day, Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
very comfortable stay
The thing I like very much about this hotel is that I can feel the hospitality and effort from the management, for us to stay comfortably. The hotel is looking over the square and the view is charming especially now, with a Christmas tree :) I'd like to stay here again when I come back to Metz.
Stayed 1 night in Nov 2017
Response from Aurore on Jan 4, 2018
Dear Guests, Our team is joining me to deeply thank you for your feel back on our hotel. We are glad that our services and equipment helped you to enjoy your stay with us. We will be really happy t welcome you back for your next stay in Metz. Have a great day, Best Regards, Aurore General Manager

8/10 Good

Kanyarat

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs bigger bathroom
Friendly staff, good location, super breakfast. Hotel is older and could us a little upgrading. Only complaint was that the separate toilet space was half of a standard airplane bathroom. It was the smallest toilet space I have ever had.
Stayed 1 night in Oct 2017

6/10 Okay

Chris

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Overall a nice hotel however it needs a freshen up, hotel whilst comfortable, appears a little tired in its decor. Breakfast was terrific and staff very polite and friendly.
Stayed 2 nights in Aug 2017
Dear Chris, We would like to thank you for taking the time to share with us your feel back on our hotel. We are glad that our amenities and staff helped you enjoy your stay with us. Although we are sorry that our decoration wasn't at your taste. We just finished fresh up the paint in the room, but the entire hotel was renovated in 2014, so not that far away. HAve agreat day, Best Regards, Aurore General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.clean comfortable hotel with helpful staff
Stayed 2 nights in Jul 2017
Thank you very much for your comment. We are happy that you enjoyed your stay with us. Cordially Aurore G - General Manager

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is beyond helpful, accomodating and friendly.
Stayed 3 nights in Jun 2017
Thank you very much for taking the time to write a comment. We are glad that our team could satisfy your request during your stay. Cordially Aurore G - General Manager

10/10 Excellent

Kévin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close and good !
Really close to the city center on foot. The hotel is nice and the room was great. Surprised by the quality and quantity of the breakfast!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
good location that is close to sites and train station, nice place to stay
Response from Aurore on Mar 20, 2017
dear Client, We would like to thank you for taking the time to share your experience with us. We are very happy that enjoyed your stay in our hotel. We hope to see you back soon. Best Regards, Aurore General Manager

4/10 Poor

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below average
Response from General Manager on Mar 9, 2017
Dear Guest, Thank you for choosen our hotel for your stay in Metz. I wanted to ask you more details regarding your comment. I would like to know what was below average? Your comment is important for me because I would like to improve our service, and sharing your experience will help, so could you give me more informations on your stay? Best Regards, General Manager

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, centrally located.
I was a little apprehensive about booking this hotel due to the feedback however my experience was wonderful. The staff were friendly and efficient, the room was exceptionally clean, freshly painted and decorated and the breakfast wax delicious. I would thoughly recommend this hotel for your stay in beautiful Metz.
Response from General Manager on Mar 9, 2017
Dear Guest, Thank you for having choosen our hotel for your stay in Metz, despite the feelback you read online. We appreciate your comments and the fact that you took the time to share your experience. Best Regards, General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good value for a short stay in the city.
Had a great one night stay while travelling across the country. The staff was friendly and the room was clean. Great value for a short stay in the city.

8/10 Good

Taner, Kirksville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean
A comfortable, reasonably priced hotel very close to the center of the city. It has no parking, but it has arranged for discounted rates at a nearby underground garage. We had a very enjoyable stay.

6/10 Okay

Margot, Tasmania

Disliked: Property conditions & facilities
Convenient
Easy to walk to the station and into town. Hotel has attractive interior decor but isn't finished very well, eg paint splotches on the carpet. Not many good places to eat in immediate vicinity.

6/10 Okay

Sue

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ups and downs of staying at the Foch
Reception staff very helpful. Room really small, and in poor condition. Breakfast consisted of white bread and jam; I would not bother with the hotel breakfast. Quite convenient for walking into all the city centre sights, but pavements and roads all being dug up, so we, along with all the car driving population of Metz were completely confused, ending up driving the wrong way down one way streets. We spent a day at the superb exhibition at the Pompidou Centre Metz called 1917; six hours was not enough time to see it all. Worth a visit to Metz just for that.

8/10 Good

Missy, Orlando, FL, USA

Liked: Staff & service, property conditions & facilities
Nice and basic!
The rooms were small. The hotel is located on a busy street, but the front rooms of the hotel had a great view! It is close to everything and the staff were very friendly. This is a nice, very basic hotel.
view from our room!

6/10 Okay

Peter, Brussels

Liked: Staff & service
Disliked: Cleanliness
convenient
booked this for a reasonable rate but feel I should have spent a bit more to get a better hotel - the bathroom in the room we got was awful - it stank. the receptionist was very helpful and the best asset this place has.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for an average night's sleep
Our room was spacious and clean. The receptionists were friendly and personable -- though foreign tourists be warned, not all of them spoke English. I slept well, though my husband unfortunately did not. The hotel is located right next to a night club, and he was kept up most of the night by loud voices and pounding music from right outside our hotel room (it was far too hot to close the windows, no fan or AC). For the price, it was definitely worth the stay. However, on hot days, you could be in for a difficult night's sleep.

6/10 Okay

DOROTHEE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIEN
Nous avons fait une alte à Metz et cet hôtel est bien, le parking se fait dans la rue pas loin mais il faudra quand même le prendre en consideration. Les chambres sont bien avec une literie confortable. Au calme nous avons passés de bonnes nuits. Le petit déjeuner était bien aussi.
Stayed 1 night in Oct 2021

10/10 Excellent

Evane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021