Generally hotel condition is good but unfortunately my room has problem. Both hot and cold water tap come out with very hot water only during the 2nd night stay. I need to come down to reception for getting 3 bucket of ice cooling down the water to finish my bath. Hotel cannot find out the problem and only able to offer upgrading room next day whilst the water system returned normal so we did not change. My friend stayed there two weeks ago but the lift was out of order and they had to carry their luggage down to check out.
Comment from Hotel Management
Feb 27, 2016 by Romain, Hotel Management
We have taken good note of your comments and are truly sorry you did not feel attended enough.
We went through a difficult period, when our elevators and water system broke down .
We have made every effort to repair it quickly. We regret that it is assigned to you during your stay. We have learned from this period.
We stay at our disposal to organised a new stay of better quality , since these problems are behind us.
Delhpine & Christophe DUFOSSE