Ratings based on 72 Verified Reviews

3.9 out of 5
85% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 26, 2017
Front staff was great! Nice and quiet hotel. We enjoyed our stary.
2 out of 5
by A verified traveler from sc

Not a good stop!

Posted Aug 23, 2017
Exterior doors left accessible to non-guests And not cleanest place!
Comment from Hotel Management
Aug 26, 2017 by Ameristay, Hotel Management
I'm really sorry to hear that you had a bad experience at our hotel. We do not leave our exterior doors accessible to non-guests so I will figure out what happened there. We do pride ourselves on our cleanliness so I will talk with our staff to ensure they are cleaning to our high standards. We hope you will give us another try in the future, we want all of our guests to leave here happy!
4 out of 5
by Natalie

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Sep 2, 2017
We appreciate your business and hope to see you again soon! Thank you for your review. :)
4 out of 5
by Nancy

Stay at Moses Lake, a few minutes off I-90

Posted Aug 21, 2017 on Hotels
Hotel was clean and quiet. Breakfast was usual hotel fare. Located in a somewhat industrial area, but seemed safe. Shopping and standard restaurants nearby. Bowling alley next door and offer of free beer coupon at a local brewery to promote their local beer. Since it was an easy 8 minute drive off I-90, it was worth it to spend at least $50 less for hotel room.
Comment from Hotel Management
Aug 26, 2017
Thank your for your review, we are happy to hear that you enjoyed your stay with us! We look forward to hopefully having you back in the future.
5 out of 5
by Richard

Posted Aug 19, 2017 on Hotels
Comment from Hotel Management
Aug 26, 2017
Thank you for your great review! We look forward to having you stay with us again in the future!
2 out of 5
by A verified traveler from Seattle WA

Ok hotel

Posted Aug 19, 2017
The hotel check in/check out was easy. Staff was great. The hotels itself is older and not upkept. Rooms are somewhat clean. Bedsheets are stained, towels are stained, uncomfortable pillows and blankets. Shower curtain was dirty. Pool and Jacuzzi water is nasty and dirty. Not clean at all.
Comment from Hotel Management
Aug 26, 2017 by Ameristay Staff, Hotel Management
I'm sorry to hear about your experience at our hotel. We pride ourselves on our cleanliness as we are a little out dated. We are looking to do a remodel this fall to help update our flooring, furniture and fixtures. We hope you come back and give us another try!
5 out of 5
by Adelmira

Family time

Posted Aug 15, 2017 on Hotels
Nice hotel with lots to walk to.
Comment from Hotel Management
Sep 2, 2017
Thank you for taking the time to give us a great rating! We really appreciate the feed back. We look forward to hopefully having you stay with us again in the future!
5 out of 5
by Chris

Posted Aug 4, 2017 on Hotels
Comment from Hotel Management
Sep 2, 2017
We are glad you enjoyed your stay! Thank you for taking the time to review us, we look forward to seeing you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean & Pet Friendly

Posted Jul 31, 2017
Experience was overall good, but I will ask for the second floor next time around. Kids stomping above us made it a very sleepless night.
Comment from Hotel Management
Aug 5, 2017 by Ameristay Staff, Hotel Management
Sorry for the inconvenience, we appreciate the feedback and would be happy to try and accommodate a quieter space for your next stay.
2 out of 5
by A verified traveler

Posted Jul 26, 2017 on Hotels
Comment from Hotel Management
Jul 29, 2017
I'm sorry your stay was not up to your standards, please let us know what we could have done better.