Ratings based on 96 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toledo, WA

Great hotel!! We stay in Moses Lake a lot.

Posted May 8, 2017
The only thing I would recommend is more parking for truck/boat combination. They really didn't have any, so people were taking up 3-4 parking spots. Moses Lake is known for boating if all sorts.. need to cater to the outdoor guests.
Comment from Hotel Management
May 11, 2017 by General Manager, Hotel Management
Dear Marci, We are happy to hear that our hotel was overall able to provide you with a great experience during one of your visits to Moses Lake. We apologize for any inconvenience our parking availability may have caused you during your stay. We will note for the future that our guests would benefit from additional parking for boats and other recreational vehicles. Thank you for your positive and constructive comments. We hope your next stay with us will be even more enjoyable!
5 out of 5
by Charles

Very Nice place

Posted Mar 20, 2017 on Hotels
Hotel was very nice. Only recommendation would be to have local business for breakfast, lunch, dinner. Had a hard time finding a place to eat beside fast food.
Comment from Hotel Management
Mar 28, 2017
Dear Charles, Thank you for your feedback. We're pleased you thought the hotel was nice. We appreciate your suggestion regarding a local business for breakfast, lunch, and dinner. We understand that too much fast food can become tiring. It sounds like you enjoyed your stay otherwise and we hope to see you again soon.
5 out of 5
by Carol

Posted Mar 13, 2017 on Hotels
Nice place, good location to stay while in town for a basketball tournament.
Comment from Hotel Management
Mar 28, 2017
Dear Carol, Thank you for your positive review! We are pleased to hear that you enjoyed your stay at the Comfort Suites Moses Lake. We hope your basketball tournament went well! If you find yourself in the area again, we'd love to have you back!
5 out of 5
by Anna

Getaway from home to study for my finals.

Posted Mar 12, 2017 on Hotels
I needed a local place to get away and study for the night. And Comfort Suites was quiet and comfortable. And the front desk staff were charismatic and treated me as if I were a friend or family member. I will definitely stay again!
4 out of 5
by Potter

GREAT stay but room to improve

Posted Mar 3, 2017 on Hotels
The stay was great, really clean & quiet. Room was comfortable & spacious. Check in was super fast, receptionist was very friendly - I don't think she stopped smiling for a second. It was a pleasure to be assisted with such an upbeat personality. Pool was warm, loved it. The only room for improvement was breakfast - as I sat there eating breakfast (only person in the dining room), watching the news & relaxing, at least six different employees came in and ate, all at the same time & being loud. By all means have your employees eat, but have them eat elsewhere to allow guests to eat or converse with one another in peace. Isn't there an employee break room? I gave great ratings though overall because most of my time was spent in the room.
5 out of 5
by Skylar N

Posted Feb 27, 2017 on Hotels
I would definitely stay again
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 17, 2017
Cons: they ran out of eggs at breakfast...not the end of the world
It snowed about a foot shortly before I arrived there, they had the portico and sidewalk cleaned off very well...no ice and the room was toasty warm. Folks at the front desk were very nice and helpful when inquiring about local food. The room was cleaner than the average hotel room I stay in with a comfortable bed.
Comment from Hotel Management
Jan 19, 2017 by GM, Hotel Management
It's extremely important to us to make sure each guest that comes for a visit, receives a welcoming reception. We are happy to hear that despite the snow fall, your arrival was met with a cleared path and a cozy room. Thank you for choosing Comfort Suites and for sharing your kind thoughts with us. It's great to know our dedication to cleanliness does not go unnoticed. Come back soon for another welcoming visit!
5 out of 5
by Michelle

This traveler left a rating score only Posted Jan 17, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, HI

Awesome staff.

Posted Nov 22, 2016 on Orbitz
Amanda was at the front desk during check in and check out and she was fabulous! Very courteous and professional. Staff like Amanda is what keeps me loyal to establishments.
Comment from Hotel Management
Nov 28, 2016 by GM, Hotel Management
Vanessa - We love our staff and everything that they do to make our guests feel at home during their stay. We are delighted to know that Amanda and the rest of our team made your experience a positive one. We will make sure to share your kind comments with Amanda. Thank you very much for your positive review and we look forward to seeing you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice clean comfortable place to stay

Posted Nov 13, 2016
Pros: Joking with front desk gal.
Cons: Nothing
Location: Hotel is within walking distance of many food establishments. And only 10 driving minutes away from the sand dunes
Hotel staff was courteous, rooms were clean and designed well. rooms Were quiet we could not hear the other guest. I would stay again
Comment from Hotel Management
Nov 17, 2016 by GM, Hotel Management
Kevin, It will be our privilege to have the opportunity to host you again during any future visits to Moses Lake. We appreciate your compliments to our courteous staff member and will be sure to share your recognition with them. Thank you for trusting Comfort Suites to deliver the level of cleanliness and comfort you were seeking.