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Reviews of Baymont by Wyndham Moses Lake

2.5 out of 5
Baymont by Wyndham Moses Lake
1819 E Kittleson, Moses Lake, WA

Reviews

8.4

Very Good

Rating 10 - Excellent. 215 out of 449 reviews" "
Rating 8 - Good. 135 out of 449 reviews" "
Rating 6 - Okay. 53 out of 449 reviews" "
Rating 4 - Poor. 27 out of 449 reviews" "
Rating 2 - Terrible. 19 out of 449 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Sherika

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Veronica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever , staff are Indian guys that don’t speak English couldn’t communicate, plus being charged smoking in the room, totally false because neither my husband or I smoke…
Stayed 1 night in Apr 2024

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go Buckeyes
Stayed 2 nights in Apr 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
New HVAC units everywhere. Staff was all nice, easy check-in. Cookies at check-in. Bed clean w/ extra nice pillows, firm mattress. Bathroom clean. Several restaurants near-by. One Burn & 1 hole in carpet, and poor job installing carpet transition. Breakfast was okay, but after the food is put out, they don't restock it. When it's gone, it's gone.
Stayed 1 night in Apr 2024

10/10 Excellent

Wil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists are fantastic, Andrea in specific. Been here 3 times and i think it will now be my go to whenever im near moses lake.
Stayed 1 night in Apr 2024

6/10 Okay

Reynaldo

Traveled with partner
I thought over all went well except its the first time i was asked for a 300.00 security deposit
Stayed 1 night in Mar 2024

10/10 Excellent

Jeannie

Good
Stayed 1 night in Mar 2024

10/10 Excellent

Keith, Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a busy place, though an older unit that has broken things like the pool, no elevator and an exit door
Stayed 1 night in Mar 2024

10/10 Excellent

Wil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
Thank you for staying , please join us again if ever in the area. Safe travels

10/10 Excellent

David

Liked: Cleanliness, staff & service
One of the entry doors were not functioning as well as the hot tub
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
Thank you for your review, sorry that the doors are down due to parts, but we will look into the Hot Tub , thank you for letting us know and may you have safe travels.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from mh on Mar 18, 2024
Thank you for your review.

4/10 Poor

Weillem

Stayed 2 nights in Mar 2024
Response from mh on Mar 18, 2024
Thank you for your review..

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from mindy on Feb 20, 2024
Thank you for your review.

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2024
Response from mh on Feb 27, 2024
Thank you for your review. I hope to see you again.

10/10 Excellent

kiara

Stayed 1 night in Jan 2024
Response from Mindy on Feb 13, 2024
Thank you for staying with us. I hope you enjoyed your stay.

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean. Room rug showed some wear. Breakfast was sparse.
Stayed 1 night in Jan 2024
Response from m on Feb 2, 2024
Thank you for your review and sorry for the inconvenience.

8/10 Good

Warren Gambling Harding

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 23 nights in Dec 2023
Response from Mindy on Jan 15, 2024
thank you for your review.

10/10 Excellent

Alena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mindy on Jan 15, 2024
Thank you for your review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine and dandy clean the staff were nice
Stayed 1 night in Dec 2023
Response from Mindy on Jan 15, 2024
thank you for your review

10/10 Excellent

Duane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mindy on Dec 5, 2023
Thank you for staying with us.

10/10 Excellent

Clemente

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Nov 2023
Response from Mindy on Nov 13, 2023
Thank you for staying with us. We look forward to your next stay with us.

8/10 Good

Teresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the cost and it's pet friendly
Motel was clean and staff were friendly. One of my concerns was only the shower worked and I could not fill the bath tub. The other was the mattress sagged a bit.
Stayed 2 nights in Nov 2023
Response from Mindy on Nov 8, 2023
Thank you for your review. I appreciate you telling me about your concerns. We will get these things fixed. Thank you for choosing Baymont Inn & suites. We hope you come back again. Thank you Mindy Herndon

6/10 Okay

Shari

Traveled with group
Liked: Cleanliness, staff & service, amenities
The bed was very hard and uncomfortable. Traffic sounds. Used Coffee pod in coffee maker.
Stayed 1 night in Nov 2023
Response from Mindy on Nov 8, 2023
Thank you for your review. We are working on getting new beds soon. I apologize for the coffee pod being in the coffee. I have talked to my staff about double checking them. Thank you for staying at the Baymont Inn & suites here in Moses Lake. We hope to see you in the future.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mindy on Nov 8, 2023
Thank you for stay at the Baymont By Wyndham

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and lobby. Great big breakfast. Windows need to be washed. Helpful staff
Stayed 1 night in Oct 2023
Response from Victoria on Oct 23, 2023
Thank you Melanie for your kind review and feedback. I look forward to sharing your comments with my staff. We look forward to your next stay with us at the Baymont Inn & Suites.

10/10 Excellent

Diana

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff is exceptional. Easy stop straight off the highway. Kitties welcome. Wonderful stay here! Thank you!
Stayed 1 night in Oct 2023
Response from Victoria on Oct 20, 2023
We are so glad you enjoyed your stay with us. I look forward to sharing your comments with my staff. We look forward to your next stay with us.

10/10 Excellent

Ellis, Everett

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists were very pleasant and professional. Breakfast good. Convenient location.
Stayed 8 nights in Oct 2023
Response from Victoria on Oct 20, 2023
Thank you for your kind review. I am looking forward to sharing your comments with my staff. We look forward to your next stay with us.

8/10 Good

Roxanna

Stayed 1 night in Oct 2023
Response from Victoria on Nov 4, 2023
Thank you for your review. We look forward to your next stay with us. Please let us know if and how we can improve your next stay. Safe travels.

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and reasonably priced.
Stayed 1 night in Oct 2023
Response from Victoria on Oct 16, 2023
Thank you Jon for your review. We appreciate your feedback and I look forward to sharing with my staff. Hope to see you again in the future. Safe travels.

10/10 Excellent

Tyson

Stayed 1 night in Oct 2023
Response from Victoria on Nov 2, 2023
Thank you for your review. We look forward to your next stay with us.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Victoria on Oct 12, 2023
Thank you for your review. We look forward to your next stay with us.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Propert was in a convenient location and the staff was friendly and helpful. There is a diner right across the parking lot and also another across the street. A few fast food places within a quick drive. Would stay again.
Stayed 3 nights in Sep 2023
Response from Victoria on Oct 11, 2023
Thank you so much for your review. Bobs Cafe is a great diner. I look forward to sharing your comments with my staff. We look forward to your next stay with us. Safe travels.

10/10 Excellent

Mia, Mead

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Clean rooms! Great parking.
Stayed 2 nights in Oct 2023
Response from Victoria on Oct 9, 2023
Thank you for your kind review. We look forward to your next stay with us.

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff - easy check in and comfortable beds
Stayed 1 night in Oct 2023
Response from Victoria on Oct 9, 2023
Thank you for your kind review. We look forward to your next stay with us.

4/10 Poor

John

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Victoria on Oct 9, 2023
Thank you for your review. Please let me know how we could have improved for your next stay. We look forward to your next stay with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Victoria on Oct 9, 2023
Thank you for your kind review. We look forward to your next stay with us.

10/10 Excellent

Terry, anderson is

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient
Stayed 1 night in Oct 2023
Response from Victoria on Oct 9, 2023
Thank you for your kind review. We look forward to your next stay with us.

10/10 Excellent

Amy

Liked: Staff & service
Great staff!
Stayed 1 night in Oct 2023
Response from Victoria on Oct 4, 2023
Thank you Amy for your kind review. I look forward to sharing your comment with my staff. Thank you for staying with us at the Baymont Inn & Suites.

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, nice size rooms
Stayed 1 night in Sep 2023
Response from Victoria on Sep 29, 2023
Thank you for your kind review Sharon. I look forward to sharing with my staff. We look forward to your next stay with us at the Baymont Inn & Suites

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy but quite Comfortable Pet friendly Nice linens and bed Great front desk
Stayed 1 night in Sep 2023
Response from Victoria on Sep 28, 2023
Thank you for your kind review, I look forward to sharing with my staff. We are looking forward to your next stay with us.

10/10 Excellent

Laci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room lovely, check-in host super sweet. Outside smells like cow farm (not the hotel's fault, but OmG) room was a pleasant surprise.
Stayed 1 night in Sep 2023
Response from Victoria on Sep 28, 2023
Thank you for your kind review, we are glad you enjoyed your stay. I look forward to sharing your review with the staff. We look forward to your next stay with us.

10/10 Excellent

AARON

Stayed 1 night in Jul 2023
Response from Victoria on Sep 28, 2023
Thank you for your kind review. We look forward to your next stay with us.

10/10 Excellent

Karen, Juneau

Stayed 1 night in Sep 2023
Response from Victoria on Oct 9, 2023
Thank you for your kind review. We look forward to your next stay with us.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice large room. Had a desk and a couch. Room had a refrigerator, microwave and nice counter area. Plenty of plug-ins for computers, phones,etc.
Stayed 1 night in Sep 2023
Response from Victoria on Sep 28, 2023
Thank you for your kind review. We look forward to your next stay with us.

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the rooms are nice, beds comfy, and great breakfast and the staff was great!!
Stayed 2 nights in Sep 2023
Response from Victoria on Sep 28, 2023
Thank you for your kind review. I look forward to sharing your comments with my staff. We look forward to your next stay with us.

6/10 Okay

Steffany

Stayed 1 night in Sep 2023
Response from AGM on Sep 28, 2023
Thank you for your review. We look forward to your next stay with us.

8/10 Good

Julie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great front desk staff
Front desk staff were so friendly and helpful. The beds were not comfy at all, and it was very out-dated and musty. The outside door sensor was not working so we had to haul all of our stuff back around through the front.
Stayed 1 night in Sep 2023
Response from AGM on Sep 28, 2023
Thank you for the kind review and feedback. We are working on updating our beds so I hope your stay is more comfortable next time.

6/10 Okay

Philip

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Breakfast left a lot to be desired. Beds very uncomfortable.
Stayed 1 night in Sep 2023
Response from AGM on Sep 28, 2023
We are glad you enjoyed your stay and the breakfast. We are working on updating our beds so I hope your more comfortable on your next stay with us.

10/10 Excellent

Bryson

Stayed 1 night in Sep 2023
Response from Victoria on Oct 4, 2023
Thank you Bryson for your review. We look forward to your next stay with us at the Baymont Inn & Suites.

6/10 Okay

Kelsey

Stayed 1 night in Sep 2023
Response from Victoria on Sep 28, 2023
Thank you for your review. We look forward to your next stay with us.