Ratings based on 323 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Rachel

Posted Jun 9, 2016 on Hotels
Comment from Hotel Management
Jun 15, 2016 by Ted, Hotel Management
Thank you for your recent stay here with us at the Best Western Flagship Inn located in Moss Point, Mississippi, Thank you for taking the time to complete our survey. Without them, we can not improve on our guest's overall experience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ted Speaker General Manager Best Western Flagship Inn
3 out of 5
by Ashley

Posted Jun 5, 2016 on Hotels
Comment from Hotel Management
Jun 15, 2016 by Ted, Hotel Management
Thank you for your recent stay here with us at the Best Western Flagship Inn located in Moss Point, Mississippi, Thank you for taking the time to complete our survey. Without them, we can not improve on our guest's overall experience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ted Speaker General Manager Best Western Flagship Inn
5 out of 5
by James from Connecticut

Great maid service; tipped $15

Posted Jun 4, 2016 on Hotels
Enjoyed daily swims in pool.
Comment from Hotel Management
by Jessica, Hotel Management
Thanks for the awesome review of the hotel! Glad you enjoyed your time here!
4 out of 5
by Jeff from Bham

Pool

Posted Jun 1, 2016 on Hotels
Had to leave Monday afternoon of the 30th, instead of the full stay until 31st. I was a comfortable stay. The reason for a 4 rating instead of a 5 is that outsiders were coming and swimming in pool. I couldn't go because of so many outsiders in it no room for me to enjoy pool. Need to be some kind of way to enter thru managements vision when entering pool (use key card swipe to unlock pool door etc)
Comment from Hotel Management
by Jessica, Hotel Management
Thank you for the review on our hotel. Great recommendations for hotel security!
5 out of 5
by Richard

Posted May 30, 2016 on Hotels
Comment from Hotel Management
Jun 15, 2016 by Ted, Hotel Management
Thank you for your recent stay here with us at the Best Western Flagship Inn located in Moss Point, Mississippi, Thank you for taking the time to complete our survey. Without them, we can not improve on our guest's overall experience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ted Speaker General Manager Best Western Flagship Inn
5 out of 5
by kenneth

This traveler left a rating score only Posted May 24, 2016 on Hotels
3 out of 5
by A verified traveler

Damp

Posted May 19, 2016 on Hotels
Sheets were damp. A/C didn't work well. Could have been cleaner.
Comment from Hotel Management
by Jessica, Hotel Management
Sorry we did not meet your expectations!
5 out of 5
by A verified traveler

Great stay, as usual

Posted May 13, 2016 on Hotels
The stay was great. The pool was freezing, but that's not something that the hotel staff could help. The pool was pretty dirty though and hasn't really been kept up. But overall the stay was very nice, as usual.
Comment from Hotel Management
by Jessica, Hotel Management
Thank you for the review on our hotel and the areas we can improve! Reviews like yours helps our staff to improve on certain areas!
4 out of 5
by A verified traveler from Newburgh, IN

Probably not a good judge. Was in town for funeral

Posted May 12, 2016 on Orbitz
Room was clean and comfortable. Staff were courteous, helpful and friendly. Did not take advantage of other amenities.
Comment from Hotel Management
Jun 16, 2016 by Ted, Hotel Management
Thank you for your recent stay here with us at the Best Western Flagship Inn located in Moss Point, Mississippi, Thank you for taking the time to complete our survey. Without them, we can not improve on our guest's overall experience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ted Speaker General Manager Best Western Flagship Inn
5 out of 5
by Lena J. from Greenwood

MS

Posted May 8, 2016 on Hotels
The room was clean. The room was cleaned daily. The services was great and breakfast was also available with a good selection from which to choose. The services was great and management was very courteous.
Comment from Hotel Management
Jun 15, 2016 by Ted, Hotel Management
Thank you for your recent stay here with us at the Best Western Flagship Inn located in Moss Point, Mississippi, Thank you for taking the time to complete our survey. Without them, we can not improve on our guest's overall experience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ted Speaker General Manager Best Western Flagship Inn