Ratings based on 368 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Room was clean, smelled fresh, quiet, comfortabe

Posted Apr 14, 2017
Would definitely stay here again. Rates were reasonable, continental breakfast was excellent, could not ask for more.
Comment from Hotel Management
Apr 24, 2017 by LesLeigh, Hotel Management
Thank you for the kind words following your stay. You're review of our hotel is appreciated by the entire staff and we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from SE Michigan

Convenient location to Pascagoula and Gauthier

Posted Mar 14, 2017
Location: The location was convenient to Pascagoula, Gauthier and Ocean Springs. I was there for 4 nights for fishing and had a great time.
The hotel was under renovation, new sidewalks, landscaping and pool improvements. It in no way negatively impacted my stay. My room was always clean, the construction going on at the hotel never woke me up or kept me from restful sleep. Breakfasts were good, not great, but very adequate considering the price I paid for the room. Front Desk personnel were friendly and accommodating, the rest of the staff were competent and did a great job. Would recommend this hotel to anyone looking for a solid hotel at a great rate.
Comment from Hotel Management
Apr 5, 2017 by Ted, Hotel Management
Charlie, Thank you for taking the time to pass along your kind comments. I agree, I am very fortunate to have a wonderful group of people to make up our staff. We very much appreciate and value your feedback and I will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ted Speaker
5 out of 5
Recommended
for Everyone
by A verified traveler

Great motel

Posted Mar 2, 2017
this was our second stay at this motel great service broom was great everything was great
Comment from Hotel Management
Mar 11, 2017 by Ted, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and I will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Kind Regards, Ted Speaker
4 out of 5
by Christopher

Posted Feb 20, 2017 on Hotels
Site under construction and the knobs for the shower were backwards.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thank you for your recent stay here with us at the Best Western of Moss Point and thank you for taking the time to review your stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ted Speaker
4 out of 5
Recommended
for Everyone
by A verified traveler from shreveport

Clean convenient hotel

Posted Feb 13, 2017
There was lots of construction when I stayed in February but looks like it's gonna be good when finished. Beds very comfortable
Comment from Hotel Management
Feb 15, 2017 by Ted, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and I will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.
5 out of 5
by Terri from Missouri

Posted Feb 4, 2017 on Hotels
Exceptionally friendly staff
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
Thank you for your recent stay here with us at the Best Western of Moss Point and thank you for taking the time to complete our survey. Without them, we can not improve on our guest's overall experience. We very much appreciate and value your feedback and I will share it with our team. Yours truly, Ted Speaker
4 out of 5
by Brandon

Posted Jan 17, 2017 on Hotels
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you for your recent stay at the Best Western Flagship Inn and thank you for reviewing our hotel. Without guest reviews, we can not improve on our guest's overall experience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ted Speaker General Manager
4 out of 5
by joyce

Posted Jan 4, 2017 on Hotels
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Thank you for staying with us. Your positive feedback is greatly appreciated and we hope to see you again soon.
2 out of 5
by AL

Over Rated and Very Worn

Posted Jan 3, 2017 on Hotels
From the moment we entered the room we were confronted with a hairy sink that would not drain, soiled linens (pic below), stained upholstery and unesponsive staff. They even denied that I had contacted the Front Desk when hotels.com Silver Team contacted them by phone
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
I appreciate you taking the time share your experience and I apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future. We are currently under going a renovation and when completed we will have the nicest hotel in the market. I hope you will give us another chance to provide you with exceptional service. Sincerely, Ted Speaker General Manager
4 out of 5
by Suleman

Posted Dec 26, 2016 on Hotels
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
We very much appreciate and value your feedback and I will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Kind Regards, Ted Speaker General Manager