Ratings based on 113 Verified Reviews

4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Receptionist were very nice

Posted Sep 29, 2017
Great location . Great staff , receptionist were very helpful . Room clean and confortable . I will come back soon .
4 out of 5
Recommended
for Everyone
by A verified traveler from Sweden

Posted Sep 20, 2017
In middle of everything, good staff!,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
5 out of 5
by Barbara

Excellent

Posted Jul 10, 2017 on Hotels
Excellent
Comment from Hotel Management
Jul 15, 2017 by Motel Deny, Hotel Management
Dear Guests, Thank You for sharing your candid comments. It was a pleasure to welcome You. We wish You all the best!
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Lovely motel with scenic view & excellent service!

Posted May 31, 2017
My husband and I stayed in Motel Deny for 3 nights from 12th May till 14th May with a late checkout on 15th May. When we arrived we were given a room on the second floor. The room is ok, clean and spacious but the bed is not. It's extremely uncomfortable because the base appears to be damaged. We feedback to the hotel receptionist Tea the next morning and she immediately moved us to another room on the 3rd floor which is an apartment. We appreciate her attentiveness and concern. What we like abt this motel is its close proximity to the Old Bridge also known as the Stari Most and the scenic view. There are also dozens of shops and cafes around the area including a supermarket. Breakfast at the hotel is basic which is expected of a motel but what makes our stay truly memorable is the warmth and friendliness of the hotel staff who are always ready to help when needed. The wifi is also very good. The only flipside is the motel does not have an elevator but Tea helped to carry my luggage when we first arrived and I truly marvel at her strength and readiness. For their superb service I'd give this motel 5 super stars!⭐️⭐️⭐️⭐️⭐️
Comment from Hotel Management
Jun 21, 2017 by Motel Deny, reception desk, Hotel Management
Dear Guests, thank You for Your feedback, we appreciate it a lot. It was our pleasure to welcome You! Bets regards from Mostar and motel Deny staff!
5 out of 5
by Harry k Hammond Jr

Steps from everything

Posted May 20, 2017 on Hotels
We had the top floor "apartment" which has an amazing view from a double balcony with the sound of the small river, literally steps to the bazaar and old town area. The only negative was that there was only a jacuzzi tub with a hand held shower head with a ceiling too low to stand upright in. The two women at the front desk were so helpful and friendly, even went out of their way each morning to make my wife a real hot cocoa.
Comment from Hotel Management
Jun 21, 2017 by Motel Deny, Hotel Management
Dear Guests, thank You for Your feedback, we appreciate it a lot. It was our pleasure to welcome You! Bets regards from Mostar and motel Deny staff!
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh, Scotland

Fantastic location, fantastic helpful staff!

Posted May 19, 2017
This hotel is in the most perfect location right at the entrance to the old town and moments walk from the famous bridge. The rooms are big and clean and had everything we needed. The staff were super helpful and even organised a private day trip for us with a local guide. The trip was brilliant we were able to visit 3 of the main attractions outside of Mostar (including the Kravice Falls) and it was so cheap. We were thrilled with our day. The breakfast in the morning was really good, lots of options. There are lots of restaurants nearby, a lovely caffe and a mini mart for all your needs. I would most definitely stay here again!
Comment from Hotel Management
Jun 21, 2017 by Motel Deny, reception desk , Hotel Management
Dear Guests, thank You for Your feedback, we appreciate it a lot. It was our pleasure to welcome You! Bets regards from Mostar and motel Deny staff!
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Nice hotel close to everything

Posted May 16, 2017
Comfortable and clean hotel. I would stay here again! My only recommendation would we for then to install a towel rack by the shower.
Comment from Hotel Management
Jun 21, 2017 by Motel Deny, reception desk , Hotel Management
Dear Guests, thank You for Your feedback, we appreciate it a lot. We will do our best to improve our service! Best regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Return visit

Posted Apr 13, 2017
Pros: Close to Stari Most and old town
Cons: -
Have now stayed at Motel Deny three times and have another booking later this year. Rooms are comfortable and clean, breakfast is adequate and staff very helpful and friendly. Garage parking is available if required. Maybe a little difficult to get to with one way street but worth the effort.
5 out of 5
by Lynn

Excellent

Posted Feb 13, 2017 on Hotels
Fantastic service, awesomeness location and friendly staff. Excellent breakfast! Would highly recommend Hotel Deny!
4 out of 5
by A verified traveler

Posted Oct 21, 2016 on Hotels
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear Guests, Thank You for Your candid comments, we work hard to improve our service.Thank You for staying with us!