Ratings based on 153 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
Be specific to ask non-smoking roomPosted Jan 6, 2018 on Hotels
We reserved non-smoking room, but was given a smoking room. They told me that we have to specifically tell them non-smoking room when check in.
Quiet, clean and modernPosted Dec 29, 2017 on Hotels
You walk in and it smells great -strange thing to say I know but there you have it. The hotel was modern and clean and very quiet. We were very satisfied with it.
by A verified traveler from chicago
Worst bed and pillowa everPosted Nov 28, 2017
Bed was horrible, you could feel the springs on ur body. Pillows are like sidewalk briks. Never again even if I have to drive for an extra 20 miles.
TripPosted Nov 9, 2017 on Hotels
Very nicePosted Jul 28, 2017 on Hotels
The hotel is very very nice and the people are very helpful with a very good service.
for Everyoneby A verified traveler from Missouri
Conference hotel in MostolesPosted Jul 28, 2017
This hotel is around one hour away from central Madrid. I won't recommend it to the Madrid tourists. The closest metro station in University Rey Juan Carlos. It's outside Zone-A metro area and needs an extra ticket each way. However, I enjoyed my 4-nights stay while I was there to attend a conference in URJC (20-minutes walk from the campus). I'll consider it again for myself if I am in the area. Breakfast is good if you're on a business trip, and traveling alone. There is a McDonalds and KFC, as well as departmental/super store/mall in 5-10 minutes walking distance. You can buy sim cards from the phone stores in the mall.
for Everyoneby A verified traveler from london
Posted Jun 6, 2017
I went with my partner and baby. Hotel staff friendly, welcoming and extremely helpful. Going out of their way to ensure we were comfortable at all times
There was no kettle and coffee and tea in a 4 starPosted May 11, 2017 on Hotels
The Food served in the Hotel was very bad and 12.50 Euros was not worth it and the breakfast was very bad no eggs and for a charge of 12 euros for breakfast per person one would have expected to have a fried egg and the juice was squashed water flavor and the breads were inadequate and overall breakfast was bad for a 4 star Hotel
by A verified traveler
Staff very dishonestPosted Apr 25, 2017
Staff very dishonest. Gave them specific instructions on how to handle a situation and didn't do what was asked
Business trip stopoverPosted Apr 22, 2017 on Hotels
For a business trip it is ideal with a good restaurant, only breakfast was slightly sparse although fresh orange juice and Jamon and fruit was nice