Ratings based on 273 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from TN

New Year’s eve

Posted Jan 6, 2018
New Year’s eve Stay. The room was large and very clean, we stayed in a suite. Hotel staff were extremely friendly and accommodating. Great area. The only complaint was that it was New Year’s eve and then the morning of New Year’s day we went down to get breakfast at 9:40 and they had put everything up as it was a weekday and stated they stopped at 9:30. Hate that the breakfast was put up so early and especially on a holiday and they had no intention of giving us anything, they being the breakfast staff. Everything else was wonderful though!
Comment from Hotel Management
Jan 12, 2018 by Manager, Hotel Management
We apologize for the breakfast staff not being more accommodating to help you with some breakfast. Our goal is to completely satisfy all guest during their stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay near Nashville

Posted Dec 11, 2017
The hotel staff was very accommodating with our extreme late check in! Due to snowy weather conditions on during our travel to the hotel we did not arrive until 3:30 am. They had all of our paperwork and keys ready when we arrived. The staff was super nice during our entire stay. The hotel is very clean and comfortable also. We will definitely stay here again when we visit Nashville.
Comment from Hotel Management
Dec 12, 2017 by Guest Service Manager , Hotel Management
Thank you so much for your positive feedback!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Easy stop on I40

Posted Dec 4, 2017
We were only there one night but everything was nice. Clean room, good breakfast and the beds were extremely comfortable.
Comment from Hotel Management
Dec 4, 2017 by Guest Manager-Korrie, Hotel Management
Thank you so much for your positive feedback!! We look forward to you staying with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Enjoy

Posted Nov 9, 2017
Enjoy the stay, only problem was the pillows were to soft, do thst made mt sleeping restless.
Comment from Hotel Management
Dec 4, 2017 by Guest Manager-Korrie, Hotel Management
Thank you for taking the time to complete the survey! Our guest service staff is available 24 hours to assist you. We strive to make sure our guest stay is a wonderful stay. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Wonderful stay!

Posted Oct 31, 2017
We had an awesome stay here. Staff was wonderful. Shout out to housekeeper Laura. She was very helpful. Had a leaky toilet and caught maintenance outside my room. Went in immediately and fixed it! Great location!
Comment from Hotel Management
Dec 4, 2017 by Guest Manager-Korrie, Hotel Management
Thank you so much for your positive feedback!! We hope that you will stay with us again soon!
5 out of 5
by Herbert

Posted Oct 9, 2017 on Hotels
Comment from Hotel Management
Nov 28, 2017
Thank you so much for your positive feedback! We hope that you will stay with us again soon! -Manager
4 out of 5
by Emmie

Our stay

Posted Oct 9, 2017 on Hotels
The room was great, the area was fine and the service was stellar. The television services did not work and we were not able to watch football which was not good. Why Direct TV?
Comment from Hotel Management
Nov 28, 2017
Thank you so much for your positive feedback! We hope that you will stay with us again soon! -Manager
4 out of 5
by thomas

Where was the bill

Posted Sep 26, 2017 on Hotels
When I went to checkout there was no one at desk. No bill left under door so we just left. The pancake machine was not filled on Sunday as the attendant said she wasn't trained. Finally this location had more of generic food brands (US Foods) vs. Smuckers for example in another holiday inn.
4 out of 5
by A verified traveler

Posted Sep 16, 2017 on Hotels
It was an Oasis for us being evacuated from FL during hurricane Irma.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Clean comfortable and good breakfast

Posted Sep 13, 2017
Stayed two nights. Best bed in a hotel. The nice surprise was bed bath and beyond product s in the bathroom. They smelled wonderful. Close to Nashville and lots of restaurants