Had a room where the heater didn't work. Maintinece could not fix. Called the front desk and they had me on hold for 20 min. Went to front desk and demanded a new room. The bed pillows aren't that great my neck has been hurting Since I stayed.
Comment from Hotel Management
Oct 14, 2016 by Teresa S, Hotel Management
Thank you for your feedback. We apologize for any inconvenience you experienced with our team. We always try to quickly and efficiently deliver service, thank you for holding us true to this standard. Overall, we are pleased that you had a good stay with entertainment. And next time, call us for more pillows!