Ratings based on 135 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice little get away

Posted Jan 9, 2017
Very clean room and facilities, well mannered staff and with millers ale house right next door you can't go wrong.
Comment from Hotel Management
Jan 13, 2017 by Teresa S, Hotel Management
Cleanliness, friendliness and convenience are what sassy, stays are made of at Aloft Mount Laurel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel but little details

Posted Dec 27, 2016
Hotel was overall good but bathroom leaks and AC settings didn't work properly. Headboard had scratches on them.
Comment from Hotel Management
Dec 30, 2016 by Teresa S, Hotel Management
We appreciate your comments about your stay. The HVAC units in our lofts auto-adjust to the settings on the thermostat. When the room reaches the desired temperature, the unit will shut off and will kick on when the room temperature drops again. Thank you for letting us know about the issues you experienced with the AC unit and the headboard in your loft-inspired guestroom. Overall, we are pleased that you found the hotel to comfortable and suitable for your overnight stay.
2 out of 5
Recommended
for Everyone
by A verified traveler

The room smell

Posted Dec 10, 2016
I only stayed overnight but the room reeked of marjiuana!!!! It was a pretty chilly night and every time I turned on the heat it made the smell worse. The room is pretty, modern and comfortable, if it wasn't for the overpowering smell this hotel would have gotten a excellent rating from me.
Comment from Hotel Management
Dec 16, 2016 by Teresa S, Hotel Management
We sincerely apologize for any odor you experienced during your stay. We hope you can understand that this is not typical of our hotel. Please know, that if you had made us aware of this during your stay we would given you new guestroom immediately. Please accept our apologies, we would love to have you stay with us again to truly experience the super amenities we provide.
2 out of 5
by A verified traveler from US

DJ Hell

Posted Dec 1, 2016
Hotel was clean and staff were friendly but we were unaware that a DJ plays in the lobby on Friday and Saturday until 1AM!! We were on the third floor and could hear the music like it was next door! There were children running up and down the hallways till late in the evening. Bed was a platform bed and hard as a rock. If your looking for comfort and quiet this is not the place!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from bayside, United States of America

very trendy and convinient

Posted Nov 28, 2016
Location: cherry hill mall.
enjoyed my one night stay with my 2 kids. My kid loved the pool. i liked the modern style of the hotel included in all its amenities
Comment from Hotel Management
Nov 29, 2016 by Teresa S, Hotel Management
Perfect for families, couples, vaca or business...you name it, Aloft has something for everyone!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice clean hip/modern room.

Posted Nov 28, 2016
Awesome room, decor and bathroom very modern and cool.
Comment from Hotel Management
Nov 29, 2016 by Teresa S, Hotel Management
Sassy service is always met by ultra modern design and savvy functionality at Aloft Mount Laurel! Thanks for staying with us, glad you enjoyed your experience!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2016
Nice rooms. Very clean and the staff was very helpful
Comment from Hotel Management
Nov 16, 2016 by Teresa S, Hotel Management
Cleanliness and friendliness are what great hotel stays are made of!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Aloft

Posted Oct 30, 2016
Pros: Close to my son's apartment.
Cons: Heat lamp and fan in bathroom would be nice. Also full size pillows. Dresser in room instead of just a ledge to put your clothes.
Location: Plenty of fast food and restaurants nearby.
Staff at front desk pleasant and helpful. Did not like that there was no dresser to store your clothes.
Comment from Hotel Management
Nov 4, 2016 by Teresa S, Hotel Management
Joy, Thank you for your comments about your recent stay. We are pleased that our hotel was ideally located visiting your son. Thank you for your feedback about our loft-inspired guestrooms. We are sorry that we do not offer full dressers for your clothing like other more traditional hotels do. Aloft is anything but traditional, so we offer other functional options like storage area in the loft bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2016
Pros: Convenient, close to starbucks and highway
Cons: Very noisy lobby!
Unexceptional room. Service (checkin/out) was very quick.
Comment from Hotel Management
Nov 4, 2016 by Teresa S, Hotel Management
We are pleased that you saw value in our convenient location and while we like to have fun, we are sorry that the noise for the Re:mix Lobby impacted your stay. Thank you for your comments and thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2016
Pros: The dj.
Cons: The pillows
Had a room where the heater didn't work. Maintinece could not fix. Called the front desk and they had me on hold for 20 min. Went to front desk and demanded a new room. The bed pillows aren't that great my neck has been hurting Since I stayed.
Comment from Hotel Management
Oct 14, 2016 by Teresa S, Hotel Management
Thank you for your feedback. We apologize for any inconvenience you experienced with our team. We always try to quickly and efficiently deliver service, thank you for holding us true to this standard. Overall, we are pleased that you had a good stay with entertainment. And next time, call us for more pillows!