Ratings based on 599 Verified Reviews

3.3 out of 5
67% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from New Jersey

It's a motel, what do you expect?

Posted Aug 27, 2017
Pros: It was cheap
Cons: Everything
Location: Nice area, not allot of things in the immediate area to do. Fair amount of food establishments.
If your expecting musty and moldy, you will not be disappointed. If your expecting botched carpentry work as a make shift remodel, you will not be disappointed. If your expecting dirty carpets to the point when you step in the shower, the shower floor turns black, yes you guessed it, you will not be disappointed. The best approach when staying at this facility is to not expect anything and then you will not be disappointed.
Comment from Hotel Management
Aug 31, 2017 by Manager, Hotel Management
I sincerely regret you were disappointed with your recent experience here at our hotel. Our appearance as well as the quality of clean is something we strive to constantly improve and maintain so I was very concerned when reading your comments. Your feedback will be shared with our housekeeping department for reference and immediate attention.
3 out of 5
by A verified traveler

Posted Aug 23, 2017
The room were not clean. It is dirty . Nothing else to say.
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
We appreciate the time you've taken to give us your thoughtful review. While I understand your frustration, We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.
2 out of 5
by A verified traveler from OWINGS MILLS MD

Posted Jul 20, 2017
THE AIR CONDITIONER SHOULD HAVE BEEN ON SINCE OUR RESERVATIONS WERE MADE SEVERAL WEEKS AGO. WE ROASTED IN THE ROOM FOR SEVERAL HOURS UNTIL THE UNDERSIZED UNIT MADE THE TEMPERATURE BEARABLE. ADDITIONALLY, EXPEDIA SHOWED THAT WE WERE SUPPOSED TO GET A FULL BREAKFAST, BUT APPARENTLY THE MOTEL ONLY ADVERTZES A CONTINENTAL BREAKFAST. WE FEEL THAT EXPEDIA SHOULD COMPENSATE US FOR ITS ERRORS!
Comment from Hotel Management
Jul 28, 2017 by Manager, Hotel Management
Your feedback on your stay with us is escalated for immediate evaluation of our key people. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make necessary improvement to serve our guests better. We appreciate your time in sharing your thoughts. We look forward to serving you better in the future. Kind regards.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2017
Pros: close to 95. easy on/off. clean, quiet good tv. good value for the money.
Cons: the AC did not work well. minimal breakfast. not very good.
It was fine. Clean and comfortable. Able to check in when I wanted to.
Comment from Hotel Management
Jul 28, 2017 by Manager, Hotel Management
Thank you for taking the time to share this five star experience with our management, staff, and future guests and for letting us know how impressed you were with our services and accommodation. We look forward to serving you again!
2 out of 5
by A verified traveler

Ok Hotel

Posted Jul 3, 2017
They need to steam clean the rugs, very soiled and sticky. Bed was comfortable. Quiet off the street. Construction going on one side of the hotel. They need to steam clean the rugs, very soiled and sticky. Bed was comfortable. Quiet off the street. Construction going on one side of the hotel. They need to steam clean the rugs, very soiled and sticky. Bed was comfortable. Quiet off the street. Construction going on one side of the hotel.
Comment from Hotel Management
Jul 9, 2017 by Manager, Hotel Management
Thank you for making note of the observations that you had made during your stay with us and we are disappointed to hear that we were unable to provide you with an overall smooth experience. Your comments regarding the state of our rugs will be sent to our management so that they can ensure that our housekeeping staff will thoroughly prepare our rooms for all our guests. We are continuously making improvements to our facilities and services for the benefit of all our guests. We hope that you can experience these improvements in the future.
2 out of 5
by Dania

Posted Jun 24, 2017 on Hotels
Horrible!!!
5 out of 5
by Quanetta

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
4 out of 5
by Roger

This traveler left a rating score only Posted Jun 13, 2017 on Hotels
4 out of 5
by lindberg

This traveler left a rating score only Posted Jun 7, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the turnpike

Posted Jun 1, 2017
It was ok. Hot showers, ok parking, room was clean, but had too much furniture in it, bed was hard. On the plus side it was only $60 and HBO was free.
Comment from Hotel Management
Jun 8, 2017 by Manager, Hotel Management
Thank you so much for your kind comments and review regarding your most recent stay with us. We are happy to hear that you enjoyed our convenient location, our high standards of housekeeping and accommodations. We are all looking forward to your next visit and hope it will be just as enjoyable.