Never again will I stay at this hole staff sucks was charged over my rate tv was broke
Comment from Hotel Management
Jan 25, 2016 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. The service issues you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our staff to ensure each guest receives professional customer service. Additionally, I will work with our front desk staff and review our billing procedures. Thank you for sharing your experience with us. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.