So geared to 1 business traveler per room
Posted Aug 16, 2016
Overall, the hotel was nice & clean and had nice staff. However, it is very geared to one business traveler per room (since it is in a business park). My husband & I booked the room for our last night of a vacation. I'm sure other couples book the rooms also. Disappointment . . . only 1 bath towel in the room, only 1 plastic cup at the bathroom sink, no washcloth, 1 tiny shampoo, no kitchen supplies in the room (had to go down to the desk to request specific items), and the kitchenette floor was extremely sticky. We could, of course, gone down to the front desk to request another bath towel, cup, washcloth, and shampoo, but we were very tired from driving; and I think the room should be stocked for 2 occupants. This review is the first time we complained about the sticky kitchenette floor. Again, probably should have told the front desk but too much trouble.
Comment from Hotel Management
Aug 25, 2016 by Manager, Hotel Management
I appreciate you bringing your experience to our attention. We appreciate the kind comments about our hotel cleanliness and staff; however, we apologize that there was not enough linen in the room and that the floor was sticky. In response to your feedback about not having dishes in your room, I will retrain my staff to let each guest know that there are kitchen dishes, utensils, coffee makers, and toasters at the front desk up request to ensure that this does not happen again in the future. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. If you have any additional feedback, we would like to hear it. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.