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Reviews of Hilton Garden Inn Mount Holly/Westampton

3 out of 5
Hilton Garden Inn Mount Holly/Westampton
111 Hancock Ln, Mount Holly, NJ

Reviews

8.6

Excellent

Rating 10 - Excellent. 345 out of 659 reviews" "
Rating 8 - Good. 193 out of 659 reviews" "
Rating 6 - Okay. 70 out of 659 reviews" "
Rating 4 - Poor. 34 out of 659 reviews" "
Rating 2 - Terrible. 17 out of 659 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Deirdre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, I felt safe being here alone
Stayed 6 nights in Apr 2024

2/10 Terrible

brielle

Disliked: Cleanliness, staff & service
Got there at 4:05 and was told there are no clean rooms yet. Had to wait 45 mins for a room. There were a ton of kids at the property for a tournament, needless to say you could hear them all night long acting up. Walls are paper thin, did not get much sleep. Couldn't wait to leave, money wasted. Please don't waste your money and go stay at a better property.
Stayed 1 night in Apr 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2024

6/10 Okay

CHIA CHUNG

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is getting old. The air conditioner unit runs like a rant and goes on and off due to the temperature control. There is no option to keep the fan on with air conditioning therefore, you can choice either no heat/cold and ambient sound. It is very annoying. As of the gym, two out of two treadmills are out. Not too much option.
Stayed 3 nights in Mar 2024

10/10 Excellent

Austin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in this hotel
Stayed 4 nights in Mar 2024

10/10 Excellent

Ann

Stayed 1 night in Mar 2024

10/10 Excellent

Thea, Southampton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, great rooms
Stayed 1 night in Feb 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean, staff was great!
Stayed 1 night in Jan 2024

10/10 Excellent

JASNA

Stayed 1 night in Feb 2024

6/10 Okay

jackie

Business traveler
Charging two dollars a bottle for water is petty
Stayed 1 night in Feb 2024

10/10 Excellent

david

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was outstanding. Hotel is clean and that is refreshing
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smiles and happiness everywhere. I walked in to check in and saw Mahogany, from my last visit and she recognized me. She had a big beautiful smile and gave me the biggest hug. I said last time I was here, I gave you and Zondra a great review and she thanked me and said it was posted on the mirror in the room near front desk. Mahogany was leaving for the day so I met Kristen. Kristen had a beautiful smile and helped us check in and was very professional and happy. That goes a far way to a customer. While on the elevator, we met Manuel. What a sweetheart he is. He was so nice and his smile was wonderful. We LOVE this hotel. We LOVE all of the happy employees we’ve met. You are hiring all the right people. Keep up the great work!!!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, with easy access close to shopping and food. Staff is the best!
Stayed 3 nights in Dec 2023

10/10 Excellent

Trishka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, convenient location, clean, quiet, friendly staff, all the right amenities. It was perfect for our needs.
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Zondra and Mahogany were the best!!!! Great personalities and lots of laughs!! You both made our stay and our Birthday.
Stayed 1 night in Jan 2024

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Evangelos

Stayed 1 night in Jan 2024

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Jonathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Angelica

Stayed 1 night in Dec 2023

8/10 Good

Michelle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Nov 2023

6/10 Okay

Kathryn

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly, but for or a hilton garden inn i felt it was a bit shabby.....Pool was freezing
Stayed 2 nights in Nov 2023

10/10 Excellent

Maribel

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
good like mom"s home
simple! excellente.
Stayed 3 nights in Nov 2023

6/10 Okay

Bruce, Venetia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were no USB ports in the room for charging devices and their TV was not able to use my streaming services (not smart TV or accounts compatible). For the Hilton I would expect better tech.
Stayed 1 night in Nov 2023

10/10 Excellent

João

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service everything worked in the room
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Found a roach in the bathroom and fire alarm went off at 5am
Stayed 1 night in Nov 2023

2/10 Terrible

Matthew

Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kristine

Stayed 2 nights in Oct 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff
Stayed 1 night in Sep 2023

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel friendly staff
Stayed 1 night in Oct 2023

10/10 Excellent

Guilman

Liked: Cleanliness
Great place
Stayed 1 night in Oct 2023

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed Stay
We enjoyed our stay. All the staff was courteous and efficient.
Stayed 3 nights in Oct 2023

10/10 Excellent

jJack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and welcoming. I had stayed there before and it is sinuated close to where I was going to be during my stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Mary

Traveled with family
The staff was amazing. Very friendly and helpful. The pool was over chlorinated and unable to swim in. That was a big disappointment due to we met military family from out of state and we’re looking forward to hanging out by the indoor pool.
Stayed 2 nights in Sep 2023

2/10 Terrible

paul

Business traveler
Disliked: Staff & service, property conditions & facilities
No internet service. They had me call their internet provider. Waste of time. Over 2 hours. Had to leave the same day.
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton gardens is a very pleasant place to stay. It’s in the perfect location for our annual family BBQ
Stayed 1 night in Sep 2023

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in. I received a $25 charge on my card and I'm not sure why. We left at 4:30 A.M so we did not partake of the breakfast and did not use any amenities. So be wary and check your card for erroneous fees.
Stayed 1 night in Aug 2023

6/10 Okay

Johanna

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This property served it’s purpose as an overnight stay on a long ride home.
Stayed 1 night in Aug 2023

10/10 Excellent

Evers

Stayed 1 night in Aug 2023

10/10 Excellent

Brett

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, friendly, and everything is clean!
Stayed 4 nights in Aug 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Hotel was very clean with friendly staff. Room was clean with comfortable bed. Although the hotel charges for breakfast, the breakfast was good with enough choices. Overall, it was a good experience.
Stayed 1 night in Jul 2023

10/10 Excellent

ILona

Liked: Amenities
Great staff. Clean room! Great breakfast!
Stayed 1 night in Jul 2023

10/10 Excellent

Brett

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property
Stayed 1 night in Jul 2023

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing that sets it aside from any other
Stayed 1 night in Jul 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023