Ratings based on 273 Verified Reviews

4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from State College, PA

Very nice hotel... would stay here again.

Posted Apr 27, 2017
Pros: The staff was very friendly The amenities were nice
We arrived to check in late, but the woman at reception buzzed us into the hotel almost immediately and was very kind and welcoming. The hotel room was clean, the bed was comfortable... The bathrooms are a little outdated but the water pressure was AMAZING. They have a complimentary breakfast that isn't outstanding but it is better than most. Great coffee and nice selection of juice, yogurt, pastries and FRESH WAFFLES!!! Honestly, I would stay here again without hesitation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Family of three

Posted Apr 14, 2017
Pros: Location the staff the breakfast overall cleanest of the hotel.
Location: Water park 3 miles away lot of places to eat great location
Hotel staff was great! love my room. linen and bathroom was clean breakfast was great lot of places to eat close by .we went to the sahara's sam water park only 15 minutes away enjoyed our stay.Definitely will return.
Comment from Hotel Management
Apr 18, 2017 by Michael, Hotel Management
Thank you for staying with us! We constantly monitor comments and value your feedback as we continuously improve on guest satisfaction. We hope you stay with us again!
2 out of 5
by A verified traveler

Old and outdated

Posted Apr 11, 2017
Location: Really good steakhouse only a few minutes down the road.
When I arrived at the hotel to check in, found out it was under new management and the hotel was nameless. It would have been nice to receive a notification of this development, as it happened after I booked. If I would have known, I would have booked a different hotel. The girl at the front desk even said the hotel would be going through major renovations and said it was because it was so old and outdated. Not something that is pleasing to hear when you check in. Room wasn't terrible, but definitely showed it's age. Took some time to get the shower water temperature regulated, but once it did it was fine. Didn't seem dirty, was just disappointed about not getting the heads up on this place.
Comment from Hotel Management
Apr 18, 2017 by Michael, Hotel Management
Thank you for staying with us! We constantly monitor comments and value your feedback as we continuously improve on guest satisfaction. We hope you stay with us again!
2 out of 5
by A verified traveler

Outdated - poor management

Posted Apr 10, 2017
This hotel is no longer run by Hampton Inn and is severely outdated! The warm breakfast only had make your own waffles and hash browns - no fruit or protein!
Comment from Hotel Management
Apr 18, 2017 by Tony Chidembo, General Manager, Hotel Management
Hello Erica, I apologize that your stay was not up to your expectations. We strive to satisfy our guests and make their stay memorable. We hope you will stay with us after we have completed improvements at the hotel.
3 out of 5
by Michael

Posted Jan 17, 2017 on Hotels
"Suite" was a converted storage room....
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Close to Hockey Rink

Posted Jan 16, 2017
Great location to rink and dining. Breakfast included is a huge plus.
4 out of 5
by Karen

convenient to major transportation, shopping

Posted Dec 24, 2016 on Hotels
Had three 2-3 days stays within the course of three weeks, due to fire displacement; staff pleasant, helpful. Continental breakfast and coffee bar a nice touch.
5 out of 5
by A verified traveler

Posted Nov 30, 2016 on Hotels
Very positive experience!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 29, 2016 on Hotels
3 out of 5
by A verified traveler

Not a great experience

Posted Nov 27, 2016 on Hotels
I honestly was not too happy. From the day i arrived all i heard ws loud music and doors slamming even in the middle of the night. The room was not properly cleaned. I just requested one little thing from the front desk regarding connecting my brothers xbox to the tv and they couldnt even do that.