Dear Max,It is upsetting to hear about your experience. Please forgive us for any sightings of pests as well as for any disappointment with the condition of our accommodations and amenities. Guest feedback only helps us improve, and that is what we intend to do. If there is any chance to welcome you back and change your perceptions for the better, we'd be thankful for it.

Dear Angela,Thank you for bringing your concerns to light. We're saddened to learn you were dissatisfied with your experience with us. We have shared your concerns with our team, are working to ensure we learn from this, and greatly appreciate your patience

Dear Michael,Thank you so much for the feedback. We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any cleanliness concerns during your visit and know that we'll be sure to have our housekeeping team look into all of your comments further. Please consider giving us another chance soon; we're confident that we can impress you.

Dear Andrea,The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. We'll be sure to discuss your comments internally and make improvements where necessary. Please come back and give us another chance soon.

Dear Ronald,We are so sorry for any service you received that was not to your expectations. We'll be speaking with our team to ensure that all members adhere to our high standards of customer care in addition to making our guests feel welcome at all times. Thank you for your helpful feedback.

Dear Erin,It is upsetting to hear about your experience. Please forgive us for any sightings of pests as well as for any disappointment with the condition of our accommodations and amenities. Guest feedback only helps us improve, and that is what we intend to do. If there is any chance to welcome you back and change your perceptions for the better, we'd be thankful for it.

Cleanliness remains one of our top priorities and will be addressed as we ensure we uphold our high-quality standards. Thank you for reaching out, and please consider returning in the future for a better experience.

Dear Amanda,There are not enough words to express how sorry we are for your experience. What you have shared is a poor reflection of the standards we uphold, and we will use your feedback to take action. We will also seize this opportunity to ensure we're always presenting our property in the best light. Thank you, and we wish you well.

Dear Jermey,Thank you for bringing your concerns to light. We're saddened to learn you were dissatisfied with your experience with us. We have shared your concerns with our team, are working to ensure we learn from this, and greatly appreciate your patience

Hi KerriWe are very sorry to hear that you were so disappointed with your stay at our hotel. Our aim is to provide a clean, comfortable and pleasant place to stay, and we sincerely apologize that our hospitality and attention to details left something to be desired on this occasion – this is very unlike us. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. Our staff generally does a great job when it comes to maintaining our facility and preparing the rooms for upcoming guests, so it is strange that this happened. We extend our heartfelt apologies for not achieving our goal of providing you with a top-notch stay, but we appreciate you staying with us on this visit, and we sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards, Knights Inn

Hi Cassandra,Thank you for bringing your concerns to light. We're saddened to learn you were dissatisfied with your experience with us. We have shared your concerns with our team, are working to ensure we learn from this, and greatly appreciate your patience.

Dear Bailey,We appreciate you taking the time to leave us your feedback on your recent visit, and it's unfortunate to hear that we weren't able to meet your expectations. We'll be sure to check on the the damaged furniture you described. We are very sorry to hear you had a bad experience. We will checking on these issues right away. We hope you'll visit us again in the future and give us another chance!

Dear Jordan,We are very sorry to hear that you were so disappointed with your stay at our hotel. Our aim is to provide a clean, comfortable and pleasant place to stay, and we sincerely apologize that our hospitality and attention to details left something to be desired on this occasion – this is very unlike us. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. Our staff generally does a great job when it comes to maintaining our facility and preparing the rooms for upcoming guests, so it is strange that this happened. We extend our heartfelt apologies for not achieving our goal of providing you with a top-notch stay, but we appreciate you staying with us on this visit, and we sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards, Knights Inn

Dear Steff,Thank you for reaching out; though we're distressed to learn that you didn't have the exceptional visit we strive to provide our valued guests. If there was anything we could've done to improve your time with us, please don't hesitate to let us know, as we constantly work hard to improve and enhance our guest experience. If there is any chance to welcome you back in the future and change your perceptions, we'd be grateful for it.

Dear Fady,We are happy to see that you appreciated our excellent amenities and comfortable bed, though we are sorry to hear of any aspects of your accommodations that you found to be less than ideal. You can rest assured that our maintenance team and pest control specialists will be rectifying any issues as soon as possible, and we hope that you will give us another chance to impress you in the future.

Dear Michael,Next to clean and comfortable accommodations, our hospitality is what guests often highlight about their stay. However, we apologize if we dropped the ball, and we will use your comments to review our high standards with our team. During your future visit with us, we hope to impress you even more. Come back soon.

Dear Steven,We appreciate you taking the time to reach out, and it's unfortunate to hear about the experience you described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, our dedicated team will address your concerns as we jump into action to give our rooms the extra attention they deserve. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

Dear Angel,We appreciate you taking the time to reach out, and it's unfortunate to hear about the experience you described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Additionally, although we undergo regular pest control procedures, we will conduct a complete evaluation to determine where we may have fallen short during your stay. Rest assured, your concerns will be addressed internally as we jump into action to rectify the issues you've mentioned. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

Dear Mike,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. What you have described does not convey the high-quality standards we uphold ourselves to, and we are sincerely sorry about the inconveniences you encountered with our accommodations. Cleanliness is one of our top priorities and will be discussed thoroughly as we make the appropriate changes. In addition, although we undergo regular pest control procedures, we will conduct a complete evaluation to determine where we may have fallen short during your stay. Thank you for bringing your concerns to our attention, and we hope you consider staying with us again in the future for a better visit.