Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
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Reviews of La Quinta Inn & Suites by Wyndham Mt. Laurel - Philadelphia

2.5 out of 5
La Quinta Inn & Suites by Wyndham Mt. Laurel - Philadelphia
5000 Clover Road, Mount Laurel, NJ

Reviews

8.0

Very Good

Rating 10 - Excellent. 447 out of 1004 reviews" "
Rating 8 - Good. 280 out of 1004 reviews" "
Rating 6 - Okay. 133 out of 1004 reviews" "
Rating 4 - Poor. 75 out of 1004 reviews" "
Rating 2 - Terrible. 69 out of 1004 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

jeffrey, voorhees

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
Property is nice a little outdated. Breakfast definitely needs to be revamped. Very little options and not refilled through out the breakfast time period. Was super limited at 8am
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with our stay. Breakfast is not buffet but good.
Stayed 1 night in Apr 2024

10/10 Excellent

Markell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfection
Stayed 3 nights in Apr 2024

6/10 Okay

Tionna

Liked: Amenities
Disliked: Staff & service
The young girl hosting was rude. It took me 30 minutes to get up to my room because it wasn't clean. The bathroom & bedsheets WEREN'T clean. I had to clean the tub myself and change the sheets. My husband went to the host to get the sheets and she questioned him as if he didn't have the right to do it. There were burn marks on the blanket and I found out when I changed the bed. It was turn over so I couldn't see when I checked the room. I told the hostess who was rude she was attempting to blame me for that. Not considering there are smoke alarms in the room. When I checked out she didn't want to give me a confirmation. She rolled her eyes and did give me the confirmation. I will not be returning or recommending this place. LaQuinta needs to do better in who they hire.
Stayed 2 nights in Apr 2024

10/10 Excellent

BENNIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice for the one night we were there.
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We left our bag behind after checkout and they called us within 45 mins to tell us they found it during the cleaning. They were very friendly and helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Micheline

Stayed 1 night in Mar 2024

8/10 Good

Melody, orange

Traveled with group
Liked: Cleanliness, staff & service, amenities
It was wood floor so I can hear the noise of the above people’s footsteps. Bothered us especially during the night.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and convenient. Beds were also extremely comfortable and the showers were hot with great pressure. We came here after a horrible stay elsewhere and were more than pleased. Highly recommend this site.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michel, JAMESVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2024

6/10 Okay

Mike

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was quiet for the most part. It was not directly on the highway so there wasn't as much road nose. The suite we had was unusually large in the bedroom area, with a couch and coffee table on the other side of the large room. There were two mini fridges, one in each room. The 2 televisions were different, and the channel guide didn't work, so you had to scroll through. One of the TV remotes had the batteries held in with tape. When we arrived we only had 3 towels, even though it was reserved for 4 people. The soap, shampoo, and conditioner dispensers were empty. The comforter had cigarette burns at the top. One of the wash cloths had visible stains on it, as did 2 of the pillow cases. The clock in the room had the time off, with no way to change it so we just unplugged it. The breakfast was nothing special. Cereal, toast, English muffins, small pastries, and oatmeal. There were a few breakfast sandwiches to microwave, but they disappeared fast and did not get restocked for an hour. Only half of the toaster worked, and the juice dispenser was not setup properly so everything was mostly water, especially the orange juice. We will not be returning to this hotel. For the price we paid I would expect the hotel to be on top of the cleanliness and service. I suggest looking elsewhere.
Stayed 1 night in Mar 2024

10/10 Excellent

Janet K.

Traveled with partner
Harley at the reception desk was a sweetheart. She called maintenance immediately when our thermostat didn’t seem to be working. (We learned that the heat is no longer controlled by the thermostat.) and she got us extra face cloths immediately.
Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Stayed 2 nights in Mar 2024

8/10 Good

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah, Guadalajara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Nice breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter, Camden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well lit and the was courteous and helpful.
Stayed 3 nights in Feb 2024

4/10 Poor

Taisha

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Adanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area around the property, easy access to dining and very quiet. The hotel was easy to find and very clean. However, the breakfast offered a very lean menu with only one choice of protein (boiled eggs), fruits, and some pastries. I have seen better complimentary breakfast. Also, there was this loud banging sound that kept coming from the room next to mine, I don't know if construction was going on at night, past 9pm. Maybe they need more sound proofing. Overall I did enjoy my short stay to some extent.
Stayed 1 night in Feb 2024

8/10 Good

Hellema

Liked: Cleanliness, staff & service, amenities
Coffee was amazing. House keepers were sweethearts. Comfy rooms.
Stayed 6 nights in Jan 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Room was clean. No water around midnight due to a broken pipe. Was fixed by morning but very little hot water.
Stayed 1 night in Feb 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. Clean, convenient, friendly service
Stayed 1 night in Feb 2024

10/10 Excellent

john

Business traveler
Liked: Staff & service
Convenient location
Stayed 1 night in Feb 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
They charged me for three nights and I was only there for two nights.
Stayed 3 nights in Dec 2023
Response from Management on Feb 5, 2024
Hello James, if you check out at 5pm on Night Three that still counts as a third night. I know we explained this to you directly but wanted to make sure we mentioned here as well. Best of luck.

10/10 Excellent

Rafael

Traveled with family
Liked: Amenities
Great
Stayed 1 night in Jan 2024

6/10 Okay

Mardiya

Stayed 1 night in Jan 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great! The staff is wonderful and the beds are comfy. We had no choice to be away from home and LaQuinta made it easier.
Stayed 1 night in Jan 2024

2/10 Terrible

sonia

Stayed 1 night in Jan 2024

8/10 Good

Lawrence

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2024

8/10 Good

sara, arcade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and worked well for travel to Philadelphia
Stayed 1 night in Dec 2023

10/10 Excellent

Alex

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

LIANG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Ellie

Traveled with family
The rooms were refurbished partially, but still showing age. The noise level was bad. Lots of road noise and stomping above our heads all night. Not terrible for the price for a double room, but I wouldn’t stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Felicia

Stayed 1 night in Dec 2023

10/10 Excellent

Joanna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this area very nice
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Stephen

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Disliked: Staff & service
Find somewhere else to spend your $$$$
bathroom was notvas clean as it should be especially around the tub...price wasn't worth it...breakfast was lacking and coffee was cold!!! when staff were informed, they didnt seem to care...late afternoon staff was lovely...morning staff uninterested...wouldnt choose La Quinta again...better chain choices available...
Stayed 1 night in Dec 2023

8/10 Good

John

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
One Night Stand
It was one night. It worked for me.
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pet friendly hotel in ML area !
This was my 1st time traveling w my new 3 month old Aussie puppy. I picked this hotel because the pet fee was very fair (and was in the area i needed.) The 2 woman who checked me in were wonderful ! Both personable and welcoming. Room was clean, comfy and spacious. Had everything needed. There js a tiny store near fron desk for snacks & essentials. I have zero complaints 😊
Stayed 2 nights in Nov 2023

8/10 Good

chulsun

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Carina

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 3 nights in Nov 2023

6/10 Okay

Paul

Great hotel showing its age
We have stayed at this hotel a couple times before but were somewhat disappointed this visit. The bathroom and bed were showing some age. In addition, they should invest in more luggage trolleys since there were none available when I was moving in nor out.
Stayed 1 night in Nov 2023

10/10 Excellent

Joel

Stayed 2 nights in Nov 2023

10/10 Excellent

Crosby, Ossining

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's very clean, staff is friendly. Great place to stay. Definitely stay at this hotel in the future.
Stayed 11 nights in Oct 2023

8/10 Good

Yan

Stayed 1 night in Nov 2023