Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from PA.

Room was in bad shape.

Posted Jun 28, 2016
AC register rattling. Shower curtain rod falling off wall. Room had a bad smell to it. Coffee maker was broken.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 8, 2016 on Hotels
5 out of 5
by Esmeralda

Posted Apr 12, 2016 on Hotels
It was a great experience my family had a wonderful time
3 out of 5
by Barbara from Philipsburg, NJ

Unhappy Hotel Guest!!

Posted Mar 31, 2016 on Hotels
I booked the hotel room because I needed a n emergency repair to my car. I was pleased with the services but not the staff at the front desk or the housekeeping staff and supervisors. As a guest I have paid to stay at the hotel. The staff doesn't pay me to stay there. If check out time is 12:00pm, then I don't expect any one to touch NY personal property until after 12:00pm. I don't need it removed from the room and placed at the front desk. Several small items were missing like cotton balls ink pens etc. If you cannot send a fax I don't need you to discuss the contents of the fax if if did not transmit. I appreciate the desk informing me about it. I stayed for 2 nights with out clothes or luggage and it was difficult for me because of the emergency repair and the Easter Holiday. More courteousness and respect must come from the management and staff. I would. not recommend this hotel to anyone unless the staff changes in housekeeping and the front desk The food is excellent, the décor and environment are good. The night desk staff are friendly and good but the rest is so poor it stores an F from me.
4 out of 5
by Shante

Great Hotel and Price

Posted Mar 25, 2016 on Hotels
We enjoyed our stay at the hotel...Everything was GREAT!
4 out of 5
by A verified traveler

port in the storm

Posted Mar 13, 2016 on Orbitz
late night car problems forced me to get a local hotel and Residence Inn was near where my car was being fixed. Booked it on a discount site and arrived 30 minutes laters. Desk staff was efficient and friendly. Room was comfortable and impeccably clean if not luxe. Complimentary breakfast was pretty decent. Because of delays in my car repair I booked another night because the first night was so nice. Slept like a baby.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 10, 2016 on Hotels
5 out of 5
by N Heath from Mr.Laurel

Posted Feb 20, 2016 on Hotels
Good choice
4 out of 5
by Jocelyne from Rigaud

Philadelphia

Posted Jan 3, 2016 on Hotels
Very welcoming staff at reception
5 out of 5
by James from New York New York

Excellent

Posted Dec 28, 2015 on Hotels
Great experience. Strong performance by associates. Next time we are in S Jersey, we will stay here.