Ratings based on 851 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from upstate ny

Outdated and not all that clean

Posted Oct 9, 2017
First room burn holes everywhere super cigarette smell. Blankets sheets everywhere had burns. Part my fault to didnt know smoking allowed in rooms NJ but guests shouldn't have to live with burnt everything. Was told sold out no room to exchange but the bathroom light out so we got a new room. New room much better but hair in bathroom not ours. Front desk clerk talked me into ride with a car service who stranded us in Camden. Shouldnt refer to marshalcab as his card says 24/7 and he promised pick up. Left us stranded at 1 am in camden.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice basic hotel for a few days.

Posted Oct 5, 2017
Nice basic hotel for a few days. Clean and desk staff very friendly. Free breakfast very basic
5 out of 5
Recommended
for Everyone
by A verified traveler from NEWARK DE

PERFECT FOR MY NEEDS

Posted Sep 25, 2017
Pros: Conveniently located and reasonably priced.
Cons: nothing
Location: Lots of good restaurants in the general area
Easy check in - rooms always ready for early check in. Friendly and courteous staff.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
In general it was ok. The room was clean. Furniture also was good but could be better
Comment from Hotel Management
Aug 29, 2017 by Teresa S, Hotel Management
Thank you for your comments. While we are glad your stay was satisfactory, we appreciate your notes about where we can improve.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Only con is the fridge didn't work. Otherwise it was a nice hotel
Comment from Hotel Management
Aug 31, 2017 by Teresa S, Hotel Management
We are sorry that your in-room micro-fridge did not work. Our team is always willing to switch your fridge or deliver other amenities to meet your needs, we just need to be made aware of where we can help!
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Nice Stay

Posted Aug 18, 2017
Easy check in. Room was in good shape. The staff was accommodating as our hair dryer did not work. They were quick in getting us a new one.
Comment from Hotel Management
Aug 21, 2017 by Teresa S, Hotel Management
Our team is always ready to take action and deliver super service with every stay!
1 out of 5
by A verified traveler

Terrible experience

Posted Aug 14, 2017
The first night I was awaken by someone coming into my room at 1:00 o'clock in the morning. The front desk checked another guest in the room I was checked into. The next two nights a fire alarm went off and we had to exit the hotel for 30 minutes each time. The elevator was not operational for the 3 nights we were there.
Comment from Hotel Management
Aug 17, 2017 by Teresa S, Hotel Management
Unfortunately, we think you may have reviewed the wrong property. Our elevator is fully functional and has been since it was last serviced in June. Additionally, safety is a primary concern at our location. With that said, we can confirm that a guest has not been checked into another's guest room in months. Please review your post and consider sharing your feedback with the appropriate hotel. Thank you.
4 out of 5
by RICHARD

Posted Jul 21, 2017 on Hotels
Comment from Hotel Management
Jul 24, 2017 by Teresa, Hotel Management
Thanks for you this great rating, Richard.
4 out of 5
by Jose

Posted Jul 20, 2017 on Hotels
Comment from Hotel Management
Jul 24, 2017 by Teresa, Hotel Management
Thanks for rating your stay, Jose. We appreciate your feedback.
5 out of 5
by Carlos

Posted Jul 18, 2017 on Hotels
Comment from Hotel Management
Jul 19, 2017 by Teresa, Hotel Management
We are super pleased that your stay at Super 8 Mount Laurel was fantastic!