Ratings based on 340 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
The best place to stay in this areaPosted Oct 18, 2017 on Hotels
The Westin is a beautiful hotel. You can see the efforts of the most recent remodel in almost every detail. The check-in process was so fast that it would be fair to say the room was ready before we were; it was less than 5 minute from walking in the door of the lobby and being in our room. The room was a generous size with modern furnishings, a good view of the area, and was obviously well maintained. The bathroom was, as many have said, quite large. I, personally, have become accustomed to the bathroom having the mirror and sink in a separate space, but it wasn't inconvenient either. The TV and provided connections were very nice, as was the internet speeds. There's a reasonably priced restaurant/bar on premise with a delicious sounding menu, but we only had drinks this trip. My only complaint, if I have to make one, was the housekeeping only stocked the room with decaf coffee over our stay. That aside, I would definitely recommend this Westin over other area hotels.
for Everyoneby A verified traveler
Posted Oct 10, 2017 on Orbitz
Hotel was perfect for grandparents staying to watch kids play hockey tournament in the area. Centrally located to everything. Room was great, very comfortable. Did not eat at hotel but looked inviting.
by Wyndolyn Garrett
Posted Sep 11, 2017 on Hotels
Great hotelPosted Sep 10, 2017 on Hotels
great hotel, thanks
by A verified traveler from mt laurel nj
Bad customer servicePosted Sep 6, 2017
We used this hotel as our wedding hotel for guests, bride and parents of bride and groom also stayed the night before, I expected her to be greeted with smiles and help, no such thing, the two staff on duty were sharp and didn't even make eye contact with us. Problems with billing were also handled in the same way. Would not recommend this hotel to anyone, facilities are ok but bad customer service spoilt the stay.
for Familiesby A verified traveler from minnesota
Hotel staff they went way out their way to make usPosted Aug 28, 2017
Pros: Customer service
Location: all good
Front Desk employees one of the best employees one of the best ever I meeet
Posted Aug 28, 2017 on Hotels
for Everyoneby A verified traveler from Philly
Posted Aug 24, 2017
Pros: Very good. Should have free breakfast.
Cons: To have breakfast.
Location: Overall good
We found broken Iron board stand and toilet tissue holder broken. Other than rest all thing were good.
Friendly staff/great hotelPosted Aug 21, 2017 on Hotels
Really loved staying at the Westin. Very warm, friendly and personable Staff, very nice hotel, clean and comfortable, very convenient location.
by A verified traveler
Posted Aug 18, 2017 on Hotels