Ratings based on 730 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Monroe, MI

Will definitely go back!

Posted Feb 9, 2017
Great location. Loved the facilities. Fitness room was small, but up to date equipment. Loved the pool area. The maintenance man told us all about the saline pool vs. chlorine. Very nice employee. Clean hotel.
Comment from Hotel Management
Feb 10, 2017 by Darci, Hotel Management
We truly appreciate your awesome comments regarding your last stay at the Mt. Pleasant Baymont Inn & Suites! I passed your comments on to our maintenance engineer and he was very happy to hear that he could be of assistance to you, and wanted to thank you for mentioning him in your review. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2017
Pros: It had a pool.
Very nice motel. Very clean. Nice pool. Nice breakfast.
Comment from Hotel Management
Feb 1, 2017 by Tara, Hotel Management
Thank you for your comments regarding your last stay at the Mt. Pleasant Baymont Inn & Suites! We're glad that you enjoyed yourself and hope you come back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jan 17, 2017
Pros: Very clean, staff was pleasant, rooms were comfy.
Cons: More breakfast options would be great. It was mostly sugary doughnuts, muffins, and cereal. More fruit and protein options.
Location: Plenty of restaurants, Central Michigan University, waterpark and casino.
Booked two nights at this hotel for a music competition at Central Michigan University. Overall, the visit was great. The beds were very comfy and rooms were very clean. The staff was very friendly and brought us extra towels when requested. The free breakfast was a little lacking (no fruit, eggs, or other protein), but it was free so I can't complain. My only complaint was that the walls were very thin, and a group of high school students booked a room next to us to party on a Saturday night.
Comment from Hotel Management
Jan 25, 2017 by Darci, Hotel Management
Thank you Mackenzie for taking the time to write a review, we value your feed back and will take your breakfast suggestions into consideration. I am sorry your neighbors were inconsiderate of the other guests around them. We do have a one warning noise policy before we ask guests to leave. Please don't hesitate to call the front desk so we can get issues like this taken care of. We want all of our guests to enjoy their stay. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from MI

Posted Jan 17, 2017
The price was great. They were clean, which to me is the most important thing. The beds were very comfortable! The pool was heated. It's close to the Casino. The breakfast was ok...I didn't mind it but their wasn't a ton of options. The only down fall that might bother some people is that it's not the a fanciest most updated hotel. But it's clean and comfortable!!
Comment from Hotel Management
Jan 20, 2017 by Darci, Hotel Management
Thank you Jessica for the nice review! We hope you keep us in mind next time you are in the Mt. Pleasant area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sandusky, Mi

The rooms are NON-smoking

Posted Jan 16, 2017
Rooms are NON-smoking. Walked into room first night. Got hit in the face with the smell of cigarette smoke. NASTY!!! Second day, hallway smelled of pot. The pool water was salty.
Comment from Hotel Management
Jan 20, 2017 by Darci , Hotel Management
Thank you Tammy for taking the time to write a review. I apologize your room smelled like smoke as we are a entirely non- smoking hotel, however some people are inconsiderate of the rules. Please let the front desk know next time so we can change your room, we want you to enjoy your stay! Our pool is a saline pool.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place, convenient to casino.

Posted Jan 5, 2017
Pros: Convenient. Much cheaper than staying at the casino.
Cons: Communication with the shuttle company. Healthier breakfast choices.
Location: We only went to the casino for a concert.
Our overnight stay was just what we expected. The room was clean and well appointed. Staff was helpful and friendly. The continental breakfast was okay; terrific for those hoping to "carb up" for the ride home. We just grabbed coffee and left. The free shuttle to our concert was very late and so dinner was not a possibility until after the concert. We probably should have driven. Overall, I would stay here again.
Comment from Hotel Management
Jan 9, 2017 by Tara, Hotel Management
Thank you for taking the time to write a review. We apologize about the shuttle service. We will certainly pass this along and make sure we have better communication in the future. We're glad that you enjoyed our clean rooms and helpful staff, and that you would stay with us again. We look forward to it! See you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Waterford, MI

Our trip to see Kenny Rogers :)

Posted Dec 12, 2016
Loved the pool, the breakfast & the shuttle to Soaring Eagle. Our only problem was the temp in the room. It kept blowing cold air no matter how we set the thermostat. Finally had to turn it completely off. Other than that the trip was fantastic & we would stay there again.
Comment from Hotel Management
Dec 13, 2016 by Tara, Hotel Management
Thank you for your comments regarding your last stay with us. We're so happy to hear that you had a mostly positive trip! We apologize about the issues with the thermostat. We will certainly have our maintenance department check into this and make the necessary adjustments. We hope to see you again! Happy Holidays!
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent nights rest

Posted Dec 12, 2016
Pros: The room was extremely clean.
The accommodations at the Baymnt are nice. Sorry to learn that they do not offer a handicap room with two double beds. We care for my elderly disabled mother-in-law. She's unable to stay alone; we were forced to accept a room with two beds that was extremely difficult for my mother-in-law.
Comment from Hotel Management
Dec 19, 2016 by Tara, Hotel Management
Thank you for taking the time to write a review regarding your stay with us. All feedback is valuable so we are able to make possible adjustments in the future. We do apologize that you were unsatisfied with your stay, and will certainly pass on your concerns. We do hope that you have Happy Holidays!
4 out of 5
by A verified traveler

Convenient, clean and affordable

Posted Nov 21, 2016 on Hotels
Very convenient to the casino. Free shuttle service offered. Very clean room. Very comfy bed. Also free breakfast!
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you for the awesome rating and positive comments! We will certainly pass these along to the rest of our team. Happy Holidays!
5 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Comfortable, spacious room. Bathroom is on small side but did not impact us too much. Nice and close with shuttle service to the Soaring Eagle Casino, walking distance to restaurants. Breakfast was a bit disappointing - the only warm options were gravy and waffles, no protein. Nice grab and go options, however.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you so much for the 5 stars! We apologize that breakfast wasn't up to your standards. We will certainly take this into consideration and make necessary changes in the future. Besides this, we're glad that everything else was a positive experience for you! We hope to see you again soon! Happy Holidays!