Property amenity

Reviews of Courtyard by Marriott Charleston Mount Pleasant

3 out of 5
Courtyard by Marriott Charleston Mount Pleasant
1251 Woodland Ave, Mount Pleasant, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 501 out of 930 reviews" "
Rating 8 - Good. 294 out of 930 reviews" "
Rating 6 - Okay. 73 out of 930 reviews" "
Rating 4 - Poor. 42 out of 930 reviews" "
Rating 2 - Terrible. 20 out of 930 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Traveled with partner
The front desk person was more concerned with admiring his nails than helping me. I was to be called if a room was available before 3:00 pm but was not. I was told that no rooms were available at 2:00 pm but a man walked up as I was leaving and was checked in.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
My wife has trouble walking long distances - when I asked at check in where the elevator was she directed us to the elevator at the complete opposite end of the hotel where our room was located, thus we then had to walk to the complete other end of the hotel where there was an elevator within 15 feet of our room.
Stayed 1 night in Mar 2024

10/10 Excellent

POST

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a very peaceful atmosphere at this hotel. The lobby area is comfortable and has access to outdoor seating around the pool. Although it was a bit chilly for swimming, it was lovely just to sit outside in the warmish air. Our room was perfect and had all the necessary amenities.
Stayed 2 nights in Feb 2024

8/10 Good

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice stay the workers were very nice the hotel was quiet and clean
Stayed 3 nights in Feb 2024

10/10 Excellent

Russ

It I good
Stayed 1 night in Feb 2024

2/10 Terrible

Dany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Stayed 3 nights in Dec 2023
Response from Ashley Miller on Jan 8, 2024
We're so glad that you enjoyed your visit with us at Courtyard Charleston Mt. Pleasant. Please let us know when you are returning. We'll be delighted to have you with us in the future.

10/10 Excellent

Sirena, Greenville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ashley Miller on Jan 8, 2024
Thank you so much for visiting with us. Happy to hear that you enjoyed your stay.

10/10 Excellent

Lionel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ashley Miller on Jan 8, 2024
Good afternoon,Thank you for taking the time to rate our hotel. It's wonderful to hear that you had a nice stay. Please come visit us again.

10/10 Excellent

Cherly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to check in about an hour early! Front desk wasn’t too talkative but we really didn’t need any interaction, as we knew where we wanted to go. I would definitely stay here again. The room had full size shampoo, conditioner, and body wash. Beds were comfortable and the room was quiet.
Stayed 2 nights in Nov 2023
Response from Ashley Miller, Area Director of Sales on Jan 4, 2024
Thank you much for taking the time to write to us about your experience. We look forward to having you back!

6/10 Okay

Roula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like there was no breakfast no coffee and we had to pay for snacks if we wanted any
Stayed 2 nights in Nov 2023

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Nov 2023

8/10 Good

Katelin

Stayed 1 night in Nov 2023

10/10 Excellent

Stephanie, Fort Mill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful and well maintained. The only complaint we have is the bistro was very limited on breakfast options. With the price and quality of this hotel, breakfast should have been included or at least have a restaurant that offers breakfast.
Stayed 2 nights in Nov 2023
Response from Ashley on Nov 13, 2023
Thank you for taking time to write to us regarding your recent visit to Courtyard by Marriott Charleston Mt. Pleasent. I'm very glad you enjoyed your stay.

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and area
Stayed 2 nights in Nov 2023
Response from Ashley on Nov 13, 2023
Good morning,I'm delighted that you had a pleasant visit with us at Courtyard by Marriott Charleston Mt. Pleasant. We hope you will visit us again when you visit Charleston in the future.

8/10 Good

Lashanda

Liked: Cleanliness, property conditions & facilities
I rather not
Stayed 1 night in Nov 2023

10/10 Excellent

Kristoffer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ashley on Nov 13, 2023
Thank you so much for your kind review of Courtyard by Marriott Charleston Mt. Pleasant. We hope to see you again soon.

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ashley on Nov 13, 2023
Good morning,Thank you for taking time to review your visit to Courtyard by Marriott Charleston Mt. Pleasant. Please come again.

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Ashley on Nov 13, 2023
Hello, Thank you for taking time to share your impressions of Courtyard by Marriott Charleston Mt. Pleasant. We hope to see you again very soon.

10/10 Excellent

Herman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem, was fairly quiet.
Stayed 1 night in Oct 2023
Response from Ashley on Nov 13, 2023
Good morning,Thank you so much for sharing your impressions of Courtyard by Marriott Charleston Mt. Pleasant. We hope to see you again very soon.

8/10 Good

Cyndi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet clean secluded area yet close to everything I needed. The staff was friendly and helpful and the room was clean and extremely comfortable. I felt very safe. . I will be back.
Stayed 1 night in Oct 2023
Response from Ashley on Nov 13, 2023
Hello,Thank you for taking time to give your impressions of Courtyard by Marriott Charleston Mt. Pleasant. So glad to hear that you will return.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50th Anniversary
Stayed 4 nights in Oct 2023
Response from Ashley on Nov 13, 2023
Hi there. We are so glad that you spent your special occasion with us at Courtyard by Marriott Charleston Mt. Pleasant. Hope to see you again soon, and congratulations on your anniversary.

10/10 Excellent

Bradford

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Kendrall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Aaron Huba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Talbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and convenient.
Stayed 3 nights in Sep 2023

2/10 Terrible

Gloria

Stayed 1 night in Oct 2023
Response from Ashley on Nov 13, 2023
Good morning,I'm terribly sorry that you did not enjoy your stay. I hope we have the opportunity to better serve you in the future.

10/10 Excellent

Jarma, Woodbridge

Liked: Amenities
The property was very clean and staff were extremely kind.
Stayed 2 nights in Jul 2023

10/10 Excellent

Elbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come to Mount Pleasant often but this is the first time staying here. We will be back
Stayed 1 night in Sep 2023

10/10 Excellent

June

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby, conveniently located, updated rooms. I recommend without reservation.
Stayed 2 nights in Sep 2023

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and Charming.
A very nice and different Courtyard. It had the SC charm that made it feel like a resort.
Stayed 3 nights in Sep 2023

4/10 Poor

Brisa

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointed
The concierge doesn’t was friendly, and the hot tub doesn’t have hot water.
Stayed 2 nights in Sep 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always willing to help, food, and drinks on point
Stayed 4 nights in Sep 2023

8/10 Good

Vanessa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest Marriott hotels I've stayed it. While not downtown, it's only about a 12 minute drive and situated in a beautiful, quiet suburb. The lobby is lovely as the restaurant and pool area is gorgeous. As for the room, they were clean and spacious enough. If you have a car, there are more than enough dining options around and isle of palms of beach is a 10 minute drive about. I definitely recommend the hotel and would stay again.
Stayed 6 nights in Aug 2023

10/10 Excellent

Joao V.

Stayed 1 night in Sep 2023

4/10 Poor

Rebecca

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Housekeeping was very good! Staff was pleasant. Although, when I asked what time did breakfast end. I was told breakfast did not go with my room. I was offended by that! I told the older lady that I was aware and had breakfast the day before. Our room was noisy there was a humming coming from the other room, and it needed to be updated, especially the bathroom! For now on I will contact the hotel when making reservations to make sure I get the room I want. Was not satisfied with room!
Stayed 3 nights in Aug 2023

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Convenient location , good staffing, rooms are clean but bathroom needs updating.
Stayed 2 nights in Aug 2023

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and lovely staff. Elevator was a bit slow though
Stayed 1 night in Jul 2023

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay Mount Pleasant
This hotel was close to Isle of Palms and Charleston but much more economical. The neighborhood was quiet. The courtyard, fitness center and pool were nice.
Stayed 2 nights in Jul 2023

4/10 Poor

Cynthia

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Jawad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly & Nice
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely. It was a little tricky trying to access it but it was very late when I got there to check in. Otherwise, everything was fantastic. The room was nicely appointed and very clean. Wouldn’t hesitate staying there again in the future!!!
Stayed 1 night in Jun 2023

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

John

Stayed 1 night in Jun 2023

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023