Ratings based on 589 Verified Reviews

4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Atlanta, GA

The Worst Hotel Experience I've Had

Posted Jul 31, 2017
I've let several weeks go by since I stayed at this hotel, thinking I might possibly have a different outlook once some time had passed...but no, it hasn't. This was hands down, the worst experience I've had. - the bed was incredibly hard and uncomfortable. - in order to return to my room after going for a morning run, I was forced to wade through a sea of cigarette smoke....ashtrays for smokers were right outside the doors. - I went to have breakfast, and it was obvious the staff decided they didn't have to restock the food, even though a crowd of people stood around with sparsely filled/empty plates, and breakfast didn't end for another 30-45 min...3 to 4 hotel employees stood around gossiping about work and ignoring everyone. The eggs that were available were about 50% water. All of the fruit was gone, the milk was gone (so I no cereal), and who knows what else was missing, because those pans/trays were empty. - there was obvious discord between the staff members. Each time you left the room, a group was huddled in the hall complaining about EVERYTHING. - about 4 to 5 strange greyish bugs suddenly ran from the base of a lamp I tried to turn off in my room. - standing water in the dishwasher was so old, it caused the kitchen area to reek. - when I checked out the night of my second day (basically 2 days early), the front desk staff didn't even ask why I was leaving, or how my stay was...I wonder why???? Do not stay here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2017
Bathtub was sluggish, fixed immediately. Housekeeping did not come, had to get my towels sent up.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to beach

Posted Jul 9, 2017
We stayed here the night before checking into a beach house rental for a week.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte

Great location. Close to everything.

Posted Jul 8, 2017
Excellent hotel for my family of 5 and our beach vacation.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to IOP beach and downtown

Posted Jul 5, 2017
Room was ok, had a musty smell to it, also had stains on the couch.
5 out of 5
by Kim

A place to come and rest when needed!!

Posted May 17, 2017 on Hotels
Every one was helpful and thorough. The young man offered the Hilton's Honoe Club to me and helped me to get signed up for it. All with a big smile!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 13, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Convenient to everything.

Posted May 2, 2017
Pros: Very clean with a friendly staff.
Location: Centrally located to everything we visited.
We had a very good experience during our stay. The hotel was clean and we were very comfortable. Our room wasn't ready when we arrived at 5:00 pm, but the hotel sent us a Hilton gift card to compensate us. The continental breakfast every morning was great and the hotel staff were extremely friendly.
5 out of 5
by A verified traveler

Great Location

Posted Apr 29, 2017 on Hotels
Great location, clean, comfortable and quiet - will visit again!
5 out of 5
by norma

Nice place to stay

Posted Apr 24, 2017 on Hotels
Quiet, clean, friendly staff. Had problems connecting and using WiFI, but could have been a problem with my provider.