Ratings based on 214 Verified Reviews

4.3 out of 5
86% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Greer, SC

Great experience

Posted Feb 12, 2018
Very nice room and very quiet during the night. Friendly staff. Lobby under construction, but we knew that when we booked. No problem finding the temporary check in location. Lots of variety on the breakfast bar.
Comment from Hotel Management
Feb 12, 2018 by michael , Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to know you enjoyed your recent stay, and it will be our pleasure to assist in your hospitality needs. Please call us when you are ready to book your return, and we will help complete your journey into Charleston rich history! Warmest Regards, Michael
4 out of 5
by A verified traveler

Rennovation

Posted Feb 5, 2018
Was not informed that the lobby was closed due to renovations
Comment from Hotel Management
Feb 8, 2018 by michael, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to know you enjoyed your recent stay, and it will be our pleasure to assist in your hospitality needs. Please call us when you are ready to book your return, and we will help complete your journey into Charleston rich history! Warmest Regards, Michael
2 out of 5
by A verified traveler

horrible experience

Posted Jan 31, 2018
Pros: location
Cons: all of the above and better notification before taking reservations
working with hotel staff to try and get a refund - lobby gone (under construction), put in handicapped access. room w/o being told - no bath tub, mold in shower - took pics - and 2x had staff walk in before I could get to door as its a suite. When I called frustrated they told me to deal with Expedia as though you are running the place ! very disappointed ! s
Comment from Hotel Management
Feb 12, 2018 by michael , Hotel Management
Thank you for taking the time to provide us with feedback from your stay. First and foremost, I am sorry to hear about your disappointing experience. I would appreciate it greatly if you would contact me directly with your room number so we may investigate immediately. Guest Satisfaction is our #1 priority, and while this is an isolated incident, I want to ensure it never occurs in the future. Thank you for bringing this to my attention. Warm wishes Michael Perry
5 out of 5
Recommended
for Everyone
by A verified traveler from Augusta Ga

Posted Jan 6, 2018
Pros: The room was very spacious.
Cons: everything was great.Nothing needs improvement
Location: The location is perfect for a quiet get away.
The hotel was very clean and well taken care of. The breakfast was well prepared.It had a variety of good food.
Comment from Hotel Management
Jan 8, 2018 by michael , Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to know you enjoyed your recent stay, and it will be our pleasure to assist in your hospitality needs. Please call us when you are ready to book your return, and we will help complete your journey into Charleston rich history! Warmest Regards, Michael
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Great experience

Posted Dec 30, 2017
I don't travel a lot so I was very pleasantly surprised by just how good this motel was.
Comment from Hotel Management
Jan 2, 2018 by michael perry, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to know you enjoyed your recent stay, and it will be our pleasure to assist in your hospitality needs. Please call us when you are ready to book your return, and we will help complete your journey into Charleston rich history! Warmest Regards, Michael
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix az

EXCELLENT!!!!

Posted Nov 26, 2017
Pros: everything
Cons: shower could be a little hotter
Location: 10 minutes from downtown, 5 minutes to beach, great location
friendly staff, clean rooms, decent breakfast, THE ENTIRE STAFF IS EXCELLENT!!!!!....great location, 5 minutes from beach, walk to shopping, .......woman who handles breakfast does a grat job of keeping everything stocked and clean.....Cynthia at front desk is awsome!!!!
Comment from Hotel Management
Dec 18, 2017 by Michael Perry, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to know you enjoyed your recent stay, and it will be our pleasure to assist in your hospitality needs. Please call us when you are ready to book your return, and we will help complete your journey into Charleston rich history! Warmest Regards, Michael
4 out of 5
by A verified traveler

Posted Nov 20, 2017
Cons: Room was not cleaned properly. Food left in refrigerator from previous occupants.
Room was not clean. Food left in refrigerator from previous occupants.
Comment from Hotel Management
Dec 18, 2017 by Michael Perry, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to know you enjoyed your recent stay, and it will be our pleasure to assist in your hospitality needs. Please call us when you are ready to book your return, and we will help complete your journey into Charleston rich history! Warmest Regards, Michael
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Great price. Walking distance to entertainment district.
Comment from Hotel Management
Dec 21, 2017 by michael perry, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to know you enjoyed your recent stay, and it will be our pleasure to assist in your hospitality needs. Please call us when you are ready to book your return, and we will help complete your journey into Charleston rich history! Warmest Regards, Michael
5 out of 5
by Joshua

Posted Nov 6, 2017 on Hotels
Comment from Hotel Management
Nov 8, 2017
Thank you for taking the time to share your feedback with us. We are delighted to know you enjoyed your recent stay, and it will be our pleasure to assist in your hospitality needs. Please call us when you are ready to book your return, and we will help complete your journey into Charleston rich history! Warmest Regards, Michael
5 out of 5
by A verified traveler from Charlotte, NC

Nice Hotel, in walking distance to Restaurants

Posted Nov 6, 2017
Pros: Clean, Neat, Walking Distance to restaurants, and shops.
Cons: I would suggest to have regular scrambled eggs and take the western omelet off the menu.
Location: Nearby is Target, Crave, Gilligan's, Bars, Shops, Salons, Lake,
Chose this hotel because of all the amenities we needed and we also needed to be close to Gilligan's Seafood Restaurant. From the time we checked in to the time we checked out, the stay was VERY pleasant. No issues at all with staff (who are overly friendly and helpful). The room was very clean and neat. We stayed 11.4 to 11.5 and cannot wait to come back in the spring when the pool is open!
Comment from Hotel Management
Nov 8, 2017 by michael , Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to know you enjoyed your recent stay, and it will be our pleasure to assist in your hospitality needs. Please call us when you are ready to book your return, and we will help complete your journey into Charleston rich history! Warmest Regards, Michael